I apologize for not being more thorough in my email--I had assumed that my communicating from within my EF account would provide the context but do understand that would be difficult. I was unaware this is a new feature as I had not needed it until now. Sounds like I stumbled onto it in it's infancy. We will be grateful when you get it to behave as it should. What a good addition!! Thank you.

Emailing from your account does help, but with the many different places we show schedule data, more information was required in this case.

We fixed the issues with the alert earlier this week, please let us know if you have any other questions.

I haven't been able to log in all day. I use Facebook login, and when I click the button, this pops up. Clicking OK refreshes the page.

I am having the same issue. I have tried Mac and Windows, Chrome and Safari. Seems to be a site issue. Any word on when this will be resolved?

Facebook pushed an update after hours today that broke login buttons across many sites. If they don't fix it by tomorrow morning, we will implement our own work around.

In the mean time you can email [email protected] and have us remove FB from your account so you can login with your email and password you set.

This problem was present this morning, PDT. So it's been going on for at least 12 hours.

We are based in Eastern time, and didn't notice any issues until later in the day. Again, if you want us to remove Facebook from your account just email us to ask.

While using EF today, I decided to check flight availability and seats on my KLM flights from ORD-CPT via AMS in October. EF shows my reserved seats as available.

I returned first to the DL web (ticket purchased from DL over phone) then to the KLM web and the seat assignments show up the same on both webs. What is in play here?

Without knowing the date/flight/seat you are referring to we really can't help you. Please email the details to us.

In cases like these it can be that a certain seat was requested, but not yet assigned.

I entered the wrong dates on the outbound so now I can see my assigned seats as occupied using EF. Sorry for the miscue.

I admit I wrote to EF CS directly, but posting here may be a faster way to get an answer.

I signed up for premium membership to monitor availability of an EY award. However, I discovered that for a couple of dates that I am NOT interested in, EY shows availability on both segments if I search for for India-AUH-USA, but no availability if I search for AUH-USA only. This is true both on EF directly and on etihad.com.

However, EF only allows setting award alerts for individual flights.

So, assuming that the same behavior may be shown for the date I AM interested in, EF is unable help me watch for an award becoming available, do I understand that correctly? The India-AUH-USA award may possibly open up, but EF can only be set to watch for the individual segments so it won't see it?

EF doesn't support married segment availability neither for awards nor for paid.

I see J5 U0 C0 on a flight showing 14 of 28 seats open in Bus. Yesterday it was J6 with the same number of open seats. Why wouldn't EF still show J7? Sorry if this is obvious.

If you use "open seats" to mean seats that are unallocated on the seat map, that can have very little to do with availability numbers. Trying to align one with the other is a bit like trying to read tea leaves.

I had an alert set on Expertflyer, alert never went off but I happen to see the availability on AA website. Pretty disappointed I never had this issue on United alerts.