Feb 14, 2015, 12:53 pm
Last edit by: ExpertFlyer Voice
The purpose of this thread is to post questions, feedback, and report issues with ExpertFlyer. The ExpertFlyer team will respond as soon as possible from the ExpertFlyer Voice account (usually within 24 hours except on weekends).
You can also contact ExpertFlyer support at [email protected]
This is a community-maintained thread— it is not supported by ExpertFlyer.
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Seat Maps: we're currently not able to show seat maps for flights departing within the next 24 hours for several airlines: DL, BA, QR , ANA, B6, & JL
Searches currently not working:
To search AA upgrades:
You can also contact ExpertFlyer support at [email protected]
This is a community-maintained thread— it is not supported by ExpertFlyer.
--------------------
Seat Maps: we're currently not able to show seat maps for flights departing within the next 24 hours for several airlines: DL, BA, QR , ANA, B6, & JL
Searches currently not working:
- Upgrades - AY, BA, EK, EY, IB, QR, VS
- Awards - AY, BA, IB, EY, QR, VS
To search AA upgrades:
- Use the Award & Upgrade tool
- Only search for individual segments (set the "Connection Preference" drop-down to "Direct/Non-Stop only"). Flight results that are part of a connection won't show the upgrade version of C or A inventory because AA only files upgrade inventory as individual, not married, segments. (Married segments show revenue inventory instead of upgrade inventory.)
- To avoid confusion, check the "Exclude Codeshares" box, as AA awards and upgrades are not valid on codeshares.
- 2 minute video explanation: https://www.youtube.com/watch?v=YGRNFYIbHp4
ExpertFlyer Help Desk, Information and Updates Thread
Jul 24, 2015 | 8:29 am
#976
Join Date: Oct 2013
Posts: 668
Here you have the direct data from the GDS
As you can see, no L available, so ita is wrong and ef is right.
Code:
05AUG WED AMS/Z‡2 CAI/‡1
1TK 1952 C5 D4 K4 J2 I1 R0 Y9 AMSIST 1215P 445P DCA /E
B9 M9 H9 S2 E0 Q0 T0 L0 V0 P0 W0 X0 N0 G0
2TK 694 C5 D4 K4 J2 I1 R0 Y9 CAI 610P 725P DCA /E
B9 M9 H9 S2 E0 Q0 T0 L0 V0 P0 W0 X0 N0 G0
3TK 1952 C9 D9 K9 J9 I9 R9 Y9 AMSIST 1215P 445P DCA /E
B0 M0 H0 S0 E0 Q0 T0 L0 V0 P0 W0 X9 N9 G0
4TK/MS 8062 C9 D9 J9 Y9 B0 M0 H0 CAI 635P 745P DCA /E
S0 E0 Q0 T0 L0
5TK 1954 C4 D4 K4 J3 I1 R0 Y9 AMSIST 610P 1045P DCA /E
B9 M9 H9 S2 E0 Q0 T0 L0 V0 P0 W0 X0 N0 G0
6TK 692 C4 D4 K4 J3 I1 R0 Y9 CAI 1‡1230A 150A DCA /E
B9 M9 H9 S2 E0 Q0 T0 L0 V0 P0 W0 X0 N0 G0.
Jul 24, 2015 | 1:44 pm
#977
Join Date: Aug 2010
Location: Houston, TX
Programs: HHonors Diamond, AA Executive Platinum, National Executive Elite, Avis First
Posts: 494
Why does the same flight return different amounts of available fares?
Can anyone explain why the results for US 5071 have 3 different values for the first class fares, Y and B?
Jul 24, 2015 | 2:32 pm
#979
Join Date: Aug 2010
Location: Houston, TX
Programs: HHonors Diamond, AA Executive Platinum, National Executive Elite, Avis First
Posts: 494
http://www.flyertalk.com/forum/21604952-post6.html
Aug 3, 2015 | 7:46 am
#980
Join Date: May 2002
Location: US
Programs: UA GS 3MM, AA 1MM/EXP, Bonvoy LT Plat, HH Diamond
Posts: 1,832
Anyone else having trouble logging into the Mobile site this weekend? I haven't been able to access it through any browser on my phone. The page simply times out.
Aug 3, 2015 | 8:08 pm
#982
Join Date: May 2008
Location: Las Vegas since 11/2023
Programs: No status anywhere anymore, it was fun while it lasted
Posts: 4,648
I hope I'll be forgiven if I don't navigate the entire thread. Let me explain what I'm trying to accomplish and ask if EF would be helpful for me.
1) I principally fly one route, PHL-LAS and return. I'd like a tool that would let me assess F availability, either as an elite upgrade or an award ticket. For example, when I buy a ticket I'd like to be able to guess at my UG chances when I take the flight (might have to track a particular flight for a while to see this, and it might vary by day of the week), or to see UG possibilities for an earlier or later flight on the day of departure. I am mostly flying USAir and I know things will change when the merger is completed in a couple of months, but their seat maps often block out the entire first row of F and I don't know if they have sold these seats or reserve them for departure or what. If I see an F cabin with 2 seats available, they might have 0 UG seats available, or 6.
2) In a related vein, I might try to go for AA EXP status to get unlimited upgrades, and I'd like to have a tool to assess whether this will get me up front 10% of the time or 90%.
3) I might occasionally want to assess the likelihood of successful use of systemwide UG's if I ever get them.
4) Fares vary widely on this route day to day and flight to flight. I'd like to be able to figure out if that low fare I see is the last seat available or if there are many such seats left. This may be very chancy, since it seems like US currently tries to match Spirit's fares on this route (some of their fares seem to be restricted by time of day, based on when Spirit has a competing flight) so US/AA might well have a low fare and as soon as Spirit sells out their lowest fare, US/AA might raise theirs.
Would EF be a useful tool for what I'm trying to do?
1) I principally fly one route, PHL-LAS and return. I'd like a tool that would let me assess F availability, either as an elite upgrade or an award ticket. For example, when I buy a ticket I'd like to be able to guess at my UG chances when I take the flight (might have to track a particular flight for a while to see this, and it might vary by day of the week), or to see UG possibilities for an earlier or later flight on the day of departure. I am mostly flying USAir and I know things will change when the merger is completed in a couple of months, but their seat maps often block out the entire first row of F and I don't know if they have sold these seats or reserve them for departure or what. If I see an F cabin with 2 seats available, they might have 0 UG seats available, or 6.
2) In a related vein, I might try to go for AA EXP status to get unlimited upgrades, and I'd like to have a tool to assess whether this will get me up front 10% of the time or 90%.
3) I might occasionally want to assess the likelihood of successful use of systemwide UG's if I ever get them.
4) Fares vary widely on this route day to day and flight to flight. I'd like to be able to figure out if that low fare I see is the last seat available or if there are many such seats left. This may be very chancy, since it seems like US currently tries to match Spirit's fares on this route (some of their fares seem to be restricted by time of day, based on when Spirit has a competing flight) so US/AA might well have a low fare and as soon as Spirit sells out their lowest fare, US/AA might raise theirs.
Would EF be a useful tool for what I'm trying to do?
Aug 4, 2015 | 11:29 am
#983
Join Date: Sep 2005
Posts: 2,739
I hope I'll be forgiven if I don't navigate the entire thread. Let me explain what I'm trying to accomplish and ask if EF would be helpful for me.
1) I principally fly one route, PHL-LAS and return. I'd like a tool that would let me assess F availability, either as an elite upgrade or an award ticket. For example, when I buy a ticket I'd like to be able to guess at my UG chances when I take the flight (might have to track a particular flight for a while to see this, and it might vary by day of the week), or to see UG possibilities for an earlier or later flight on the day of departure. I am mostly flying USAir and I know things will change when the merger is completed in a couple of months, but their seat maps often block out the entire first row of F and I don't know if they have sold these seats or reserve them for departure or what. If I see an F cabin with 2 seats available, they might have 0 UG seats available, or 6.
2) In a related vein, I might try to go for AA EXP status to get unlimited upgrades, and I'd like to have a tool to assess whether this will get me up front 10% of the time or 90%.
3) I might occasionally want to assess the likelihood of successful use of systemwide UG's if I ever get them.
4) Fares vary widely on this route day to day and flight to flight. I'd like to be able to figure out if that low fare I see is the last seat available or if there are many such seats left. This may be very chancy, since it seems like US currently tries to match Spirit's fares on this route (some of their fares seem to be restricted by time of day, based on when Spirit has a competing flight) so US/AA might well have a low fare and as soon as Spirit sells out their lowest fare, US/AA might raise theirs.
Would EF be a useful tool for what I'm trying to do?
1) I principally fly one route, PHL-LAS and return. I'd like a tool that would let me assess F availability, either as an elite upgrade or an award ticket. For example, when I buy a ticket I'd like to be able to guess at my UG chances when I take the flight (might have to track a particular flight for a while to see this, and it might vary by day of the week), or to see UG possibilities for an earlier or later flight on the day of departure. I am mostly flying USAir and I know things will change when the merger is completed in a couple of months, but their seat maps often block out the entire first row of F and I don't know if they have sold these seats or reserve them for departure or what. If I see an F cabin with 2 seats available, they might have 0 UG seats available, or 6.
2) In a related vein, I might try to go for AA EXP status to get unlimited upgrades, and I'd like to have a tool to assess whether this will get me up front 10% of the time or 90%.
3) I might occasionally want to assess the likelihood of successful use of systemwide UG's if I ever get them.
4) Fares vary widely on this route day to day and flight to flight. I'd like to be able to figure out if that low fare I see is the last seat available or if there are many such seats left. This may be very chancy, since it seems like US currently tries to match Spirit's fares on this route (some of their fares seem to be restricted by time of day, based on when Spirit has a competing flight) so US/AA might well have a low fare and as soon as Spirit sells out their lowest fare, US/AA might raise theirs.
Would EF be a useful tool for what I'm trying to do?
I think if you fly AA enough, you will find EF to be invaluable for understanding your travel possibilities.
Aug 10, 2015 | 6:33 pm
#985
Ambassador, Hong Kong and Macau
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 22,127
Aug 10, 2015 | 10:35 pm
#986
Company Representative - ExpertFlyer
Join Date: Jan 2005
Posts: 2,928
If you have a specific query you want us to look at, please email customercare@ with the particulars, but there is no issue with the system currently.
Aug 26, 2015 | 2:19 pm
#987
Join Date: Nov 2010
Posts: 26
ExpertFlyer or AwardNexus for Flying Blue?
Hi guys,
I'd like to get an alert when my AF flights in economy can be upgraded when there's availability in premium eco (A booking class) or business (O booking class).
I bought a 1 month ExpertFlyer membership, but it says "The Air France Award search shows partner award inventory. Availability to Flying Blue members may be greater."
Would Award Nexus give me the actual Flying Blue availability?
Thanks!
I'd like to get an alert when my AF flights in economy can be upgraded when there's availability in premium eco (A booking class) or business (O booking class).
I bought a 1 month ExpertFlyer membership, but it says "The Air France Award search shows partner award inventory. Availability to Flying Blue members may be greater."
Would Award Nexus give me the actual Flying Blue availability?
Thanks!
Aug 27, 2015 | 7:52 am
#988
Join Date: Aug 2015
Posts: 3
Hello, I just signed up on the forum to get some advice and feedback on using EFlyer.
I have been researching flights from Toronto - Frankfurt in October. I find the prices reasonable around $500-$600 on flights like 9W or UA. However, when I goto the airline pages to find those, the prices are in the $1200-$1300 extremes. I did find that 9W charges a fuel surcharge that is around $400. Not sure if UA does the same as I couldnt see the price breakdown but the price was high.
My question is how do I translate what I find in EF into something I can actually buy. I have been to ITA matrix but same thing as prices dont match with EF. I'm still learning much about the class codes etc but just wanted to figure out this part. Any advise is appreciated. I have been on many blogs and website on how to do this n that in accessing flights.
I have been researching flights from Toronto - Frankfurt in October. I find the prices reasonable around $500-$600 on flights like 9W or UA. However, when I goto the airline pages to find those, the prices are in the $1200-$1300 extremes. I did find that 9W charges a fuel surcharge that is around $400. Not sure if UA does the same as I couldnt see the price breakdown but the price was high.
My question is how do I translate what I find in EF into something I can actually buy. I have been to ITA matrix but same thing as prices dont match with EF. I'm still learning much about the class codes etc but just wanted to figure out this part. Any advise is appreciated. I have been on many blogs and website on how to do this n that in accessing flights.
Aug 27, 2015 | 3:57 pm
#989
FlyerTalk Evangelist
Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
Posts: 38,752
If you price a specific itinerary on ITA, you'll see a breakdown of the total price. The first line(s) of these are the base fare(s) that are used for the fare calculation. They ought to match fare(s) that you can see on EF - the fare basis code (a long string of often apparently-random letters and numbers) may help you to identify the relevant fare(s). The remainder of the lines are the taxes, fees and charges that are added to the base fare to make up the total.