Originally Posted by VibeCentro (Post 37339478)

Receiving this error when doing usual search for flight availability...sending this to [email protected] concurrently


https://cimg8.ibsrv.net/gimg/www.fly...441b5c2234.png

Originally Posted by ExpertFlyer Voice (Post 37339970)

Sending you a PM

Originally Posted by littlevoices (Post 37341490)

I got the exact same error after some legitimate, but fairly intense, searching for some seats out of ANC (Alaskan Airlines really does seem to limit D class availability, at least according to EF :( ). Seems a new rule has been implemented that limits fairly constant bursts of activity or more than X queries per period, and needs better configuration/tuning. Email sent but its the "weekend", which means my RTW booking (why I have EF) will now be "blind - if I only wanted the ability to do 250 searches I would get the basic package - I reckon I was kicked off after about 100 searches over a 5 hour period, with a break in the middle.

Edit: Sleeping on it, and it has been fixed overnight (Asian timezone), no response received.. perhaps a rate limit per 12 hours or something similar.
Edit2: And then stopped working again after another ~4 hours of intermittent usage
Edit3: And then started working again after another overnight stop

But this is frustrating that there is now an undeclared rate limit as I basically pay for the annual subscription (that becomes increasingly less useful due to the delta between what EF shows and what AA RTW desk sees) for a few times a year getting a RTW booking arranged. In this case I had to book "blind" for certain legs, and when you have the inevitable "I can't see that availability". So yes, on a few days a year I am probably using 100+ queries (of my "unlimited" premium queries), but the rest of the year I pop in randomly to check on a flight or seat map (that has stopped working more and more). And perhaps it was also triggered as I look on my mobile (cell) and home, but all from the same country. Hopefully it is rolled back promptly or fixed, as the concept of blocking bots is a fair aim, but has been bungled in the implementation.

Originally Posted by anc305 (Post 37345473)

ExpertFlyer Voice

I'm getting the same

"We've noticed some unusual activity on your account. Please contact us at [email protected] if you believe this is an error."

while searching for AA SWU inventory. Happen yesterday . This a.m. is was back to normal and then the same thing after quite a few searches. Is there now a limit , problems with BOTS , etc.? Lets hope yall have not tweaked a great product the wrong way.

Originally Posted by Dave_C (Post 37344722)

Is there any update on the Point of Sale, versus Point of Commencement issue? To the EF team, can you confirm that you understand the issue, and you have working examples of where your current PoS-based approach, provides different results from a PoC-based search?

Originally Posted by rylan (Post 37346648)

Some time early yesterday 9/29 on the website - noticed that the 'Saved Queries' pulldown menu for Flight Availability became and continues to be a jumbled mess.
It used to be alphabetical but now it is just random entries for my saved availablity searches which makes it difficult and annoying to use since I have to hunt through the list for the right flight now instead of it being in order.

Originally Posted by econ (Post 37346212)

Just noticed another bug. Not sure if it's already mentioned. Couldn't find it doing a quick search.

When doing a Flight Availability search with Return Date (round-trip), and entering two Connecting Airports, the inbound flight results will show the Connecting Airports in the same order as the outbound flights.

For example, outbound routing options will show (as expected): Departing Airport - Connecting Airport 1 - Connecting Airport 2 - Arriving Airport.

However, inbound routing options will show: Arriving Airport - Connecting Airport 1 - Connecting Airport 2 - Departing Airport. In this case, the Connecting Airports should be reversed.

Almost certain the older version was able to do this properly.

Originally Posted by rylan (Post 37346648)

Some time early yesterday 9/29 on the website - noticed that the 'Saved Queries' pulldown menu for Flight Availability became and continues to be a jumbled mess.
It used to be alphabetical but now it is just random entries for my saved availablity searches which makes it difficult and annoying to use since I have to hunt through the list for the right flight now instead of it being in order.

Originally Posted by ExpertFlyer Voice (Post 37347675)

Hey Rylan - We'll fix this. They should be ordered alphabetically. We should be able to get this out before EOW.

Originally Posted by doug_999 (Post 37348938)

I just cancelled my paid EF account - I've been paying the $4.99 a month so I could get seat alerts (I had used up my free ones)- primarily on United, but also CX. Never did any of the alerts work. Yet, out of the blue, I would go check, and sure enough, there was the seat I wanted. Originally I thought it was just my incredible timing and that EF had not scanned that flight - but it kept happening over and over... And last night, when 9A was clearly open on LAX-MEL for a period of days, only then did I realize that the seat alerts function simply didn't work.

Anyone else have this type of issue? Maybe I'm just special ;)

Originally Posted by TheDudeAbides (Post 37348167)

I am also having this issue - this is extremely frustrating.
Moreover, the majority of the saved queries don't show up at all on the drop down menu or on the app unless "view all saved queries" is selected.

Originally Posted by rylan (Post 37346648)

Some time early yesterday 9/29 on the website - noticed that the 'Saved Queries' pulldown menu for Flight Availability became and continues to be a jumbled mess.
It used to be alphabetical but now it is just random entries for my saved availablity searches which makes it difficult and annoying to use since I have to hunt through the list for the right flight now instead of it being in order.