On the other hand, alerts still appear to be working as I just received an aircraft change alert on something I had set a few months ago.

ExpertFlyer Voice I'm being required to login twice - once on auth0 then again on Expertflyer. Is this intentional?

Update: Our team fixed an issue reported earlier where after you logged in you would be redirected to the homepage. We are now working on the "Wrong email or password" some of you are reporting when you try to use your existing credentials. Will report back once we have more details.

Unless we're talking about different issues, it's not fixed. When I log in via auth0 I get redirected to https://app.expertflyer.com/mobile/login.do and am prompted for username/password again.

So for me the incorrect password or username is now gone, however it is logging me in as "free" user

logging out and logging back in using app.expertflyer.com allows me back into my premium account

Hi Seasal - Sending you a DM for more information.

Hi S80 - Yes, this is intentional and is meant to be temporary while we continue rolling out our experience to more users. Apologize for the confusion.

I'm in OK. Thank you EF Team

Working for me now.

Still no access for me as I can't log in either on mobile or laptop.
Password doesn't work.
Still don't receive a reset password email when I request it.

This issue is now fixed. Those of you that encountered issues using the existing username and password credentials should be all set.

Hi SFO - Will DM you with additional instructions.

Cannot log in either - updated my password as requested but no joy on website or app, please help.

I can confirm I am now able to log in with my original credentials whereas I was not able to earlier today. Thanks

Doesn't work for me either. Have reset my password which worked (didn't earlier), but trying to login with it afterwards says 'wrong password'.