New iPhone is here!
#241


Join Date: Feb 2017
Posts: 727
I have not seen anything definitive regarding the concurrent dual sim access to 5g on new iPhones. If you have any supporting information, it would be appreciated.
#242



Join Date: Sep 2013
Location: DAL
Posts: 2,236
I've had my 12 for a couple of months and a couple of cheap wireless charging pads from Amazon (varying brands). No issues until last week when wireless charging didn't work on either charging pad until I restarted the phone. Happened twice, hasn't happened since. Could possibly be related to an iOS update?
#243


Join Date: Feb 2017
Posts: 727
So is there consensus that Apple has a duty to work with non Apple chargers? Shouldn't it be the other way around?
I certainly remember when their products would not work reliably with non Apple charging cables a few years back. My desktop combo watch/Airpod/Qi phone charger pad gets hot if I charge my phone with a medium thick case on it, but stays room temp without the case. I don't blame Apple for that. Maybe your case is the issue.
I certainly remember when their products would not work reliably with non Apple charging cables a few years back. My desktop combo watch/Airpod/Qi phone charger pad gets hot if I charge my phone with a medium thick case on it, but stays room temp without the case. I don't blame Apple for that. Maybe your case is the issue.
#244



Join Date: Sep 2013
Location: DAL
Posts: 2,236
So is there consensus that Apple has a duty to work with non Apple chargers? Shouldn't it be the other way around?
I certainly remember when their products would not work reliably with non Apple charging cables a few years back. My desktop combo watch/Airpod/Qi phone charger pad gets hot if I charge my phone with a medium thick case on it, but stays room temp without the case. I don't blame Apple for that. Maybe your case is the issue.
I certainly remember when their products would not work reliably with non Apple charging cables a few years back. My desktop combo watch/Airpod/Qi phone charger pad gets hot if I charge my phone with a medium thick case on it, but stays room temp without the case. I don't blame Apple for that. Maybe your case is the issue.
#245




Join Date: May 2003
Location: Cleveland, OH
Programs: UA-GS 1MM), Hertz Pres Circle, Starriott Titanium)
Posts: 1,971
Last night, my 12 would not work with a Qi charger. A restart resolved the Qi charging error. This indicates an iOS issue connecting to the Qi charger when the reboot resolves the problem. I have not seem any mention of magsafe charging problems. Supposedly Apple is aware of the problem and is working to resolve the Qi charging issue.
That said... most of the issues I've seen with QI chargers were more related to the new dimensions of the iPhone 12 phones + a combination of "foreign object detection" on some chargers not liking the presence of the magnets in the phone. For me properly aligning my phone on QI chargers has always been my biggest headache with the technology, something nicely solved by Magsafe OEM chargers as well as all of the 3rd party magsafe compatible chargers flooding the market now.
#246



Join Date: Sep 2013
Location: DAL
Posts: 2,236
I've had the same thing happen with the magsafe charger for my wife's phone. A reboot fixed the issue. I also saw someone mention this same thing happening over on Macrumors. So there is definitely some software issue causing problems with wireless charging at times.
Waiting for the iPhone to become Windows like with a blue screen of death 🤣🤞
#247


Join Date: Feb 2017
Posts: 727
I'm running iOS 14.5 Beta on my iPhone 12 Pro Max and have not had any problems or wireless charging glitches. But then I never had any with the wireless charger in my car or the desktop charger all the way back to my XR. I wonder what is the common link? I had been on 14.4 for a while without any issues.
#249
Ambassador: Emirates Airlines
Join Date: Sep 2004
Location: Manchester, UK
Posts: 19,815
#250


Join Date: Feb 2017
Posts: 727
Have you tested it with and without the case? I was very surprised how much of a difference the thin case made in my desktop Qi heating up while charging with a case. I'm not a big fan of wireless charging mostly because battery life is so good these days, but mine works fine, just slowly. BTW, there was an update yesterday to the iOS 14.5 Beta, nothing changed that I noticed though.
#251




Join Date: May 2003
Location: Cleveland, OH
Programs: UA-GS 1MM), Hertz Pres Circle, Starriott Titanium)
Posts: 1,971
I know my previous pixel 4XL from google was also quite finicky with chargers and alignment. Even with my OEM "Pixel Stand" the darn phone would often refuse to charge and give me a message "realign phone for wireless charging." That is on the OEM stand for the OEM phone!!
IMO Magsafe and its knockoffs are a life-saver when it comes to QI. I always hated QI charging previously. I now have 4 Apple Magsafe chargers (one on each nightstand, and one in each car) and other than the one night my wife's phone needed a reboot they have been working perfectly!! Furthermore, I have two non-apple 3rd party charger with embedded magsafe compatible magnets, they have also been working brilliantly.
#252


Join Date: Aug 2012
Location: SEA
Programs: Atmos Gold, Bonvoy Gold
Posts: 1,990
I traded in my eligible iPhone X for an iPhone 12 Pro in November as part of a $700 trade-in promotion. AT&T let me know today (3+ months after they received the phone) that I would be receiving $0 trade-in credit because my calling plan was erroneously never upgraded to an eligible plan for the $700 trade in promotion. Has anyone experienced this hiccup and successfully gotten their due rebate?
#253



Join Date: Sep 2013
Location: DAL
Posts: 2,236
I traded in my eligible iPhone X for an iPhone 12 Pro in November as part of a $700 trade-in promotion. AT&T let me know today (3+ months after they received the phone) that I would be receiving $0 trade-in credit because my calling plan was erroneously never upgraded to an eligible plan for the $700 trade in promotion. Has anyone experienced this hiccup and successfully gotten their due rebate?
#254


Join Date: Aug 2012
Location: SEA
Programs: Atmos Gold, Bonvoy Gold
Posts: 1,990
Yes, one of my lines from November received all the back credits for 5 months on the last bill. I had to call trade in support which couldnt explain why the credits were never applied. They trade in rep told me to speak in person with the store in north Georgia but I live in north Texas. I dont the hiccup which caused the delay but it was eventually resolved after 5 bill cycles. All my other lines received credits on the 2nd bill cycle.
Anyone have luck getting this resolved with an in-store rep?
#255



Join Date: Sep 2013
Location: DAL
Posts: 2,236
The store rep can change the plan to the correct plan if that is the issue.

