B777-300ERs to replace the A340 [rumour confirmed]
#226
Join Date: Aug 2004
Location: OSL/IAH/ZRH (time, not preference)
Programs: UA1K, LH GM, AA EXP->GM
Posts: 38,265
Say you have booked an inflexible coach fare on the A340 to SIN and LX downgrades the route to the Cripple7 ... do you have any recourse as a passenger not to be put on a product you haven't purchased?
#227
Join Date: Oct 2003
Location: Barcelona, Catalunya
Posts: 2,108
No. You purchased coach, you get coach. Same product IN LX´s world. (Same as when, flying C, they downgrade the A330 to TLV to an A321... )
#228
Join Date: May 2009
Location: SIN (with a bit of ZRH sprinkled in)
Posts: 9,455
LX will claim you get a better product ( ) and charge you an extra 200€ for the convenience
#229
Join Date: Aug 2004
Location: OSL/IAH/ZRH (time, not preference)
Programs: UA1K, LH GM, AA EXP->GM
Posts: 38,265
#232
Join Date: Aug 2004
Location: OSL/IAH/ZRH (time, not preference)
Programs: UA1K, LH GM, AA EXP->GM
Posts: 38,265
I.e. the vast majority of the people on board.
I am frankly surprised that a Swiss company dares to publicly ride such a blatant antisocial image. Cohesion was always a big thing in CH and it won't help LX and ZRH if they ever plan on getting added capacity again.
#233
Join Date: Feb 2005
Location: ZRH
Programs: LX SEN, HH Diamond, IHG, Melia Silver, AVIS, Sixt
Posts: 276
#234
Join Date: Aug 2005
Location: ZRH
Programs: LX HON Circle
Posts: 3,254
I haven't flown the new bird yet but it looks like Business class will still be inferior to SQ's product. For F it's hard to compete against SQ's Suites but personally I have never been a big fan of those closed cabins anyway.
#236
Join Date: Aug 2004
Location: OSL/IAH/ZRH (time, not preference)
Programs: UA1K, LH GM, AA EXP->GM
Posts: 38,265
Or any other for that matter. Even US carriers look now mighty attractive compared to LX.
#237
Join Date: Aug 2005
Location: ZRH
Programs: LX HON Circle
Posts: 3,254
Service is not slow. But on daytime flights the service can indeed take a while. But when it comes to serving beverages SQ's service is so much quicker. I have the impression the crew/pax ratio is higher on SQ.
#238
formerly Fly-Swiss
Join Date: Dec 2005
Location: SIN
Programs: SQ
Posts: 878
#239
Join Date: Aug 2004
Location: OSL/IAH/ZRH (time, not preference)
Programs: UA1K, LH GM, AA EXP->GM
Posts: 38,265
#240
Join Date: Aug 2007
Location: Australia
Programs: LHSen UA1K VAGold QFSilv HHon Diamond ShangrilaJade Radisson Gold SPG Gold Marriott Gold Hertz Presi
Posts: 1,049