RR2.0 Login Problems - Solutions?
Mar 1, 2011, 4:34 pm
#121
Join Date: Mar 2001
Location: LAS-DEN
Programs: WN CP & B-list. Disillusioned fmr UA-1P/2P,F9-Ascent; Fmr AA-Plat,CO-Gold,NW-Silver,TWA-Elite
Posts: 1,630
I got in about 2-3 hours ago. Things were a bit flaky. Tried again just now (5:35pm Herb Time (CT)) and all appears to be OK. Balances were as expected. Everything except my AVIS post, but that was missing prior to the conversion and still missing.
I'm owed 2 RR1.0's for that. It will be interesting now to see if it posts as 2400 RR2.0 points. It doesn't make any difference to me which way it posts as long as I get 2400 of them!
I'm owed 2 RR1.0's for that. It will be interesting now to see if it posts as 2400 RR2.0 points. It doesn't make any difference to me which way it posts as long as I get 2400 of them!
Mar 1, 2011, 4:35 pm
#122
Join Date: Apr 2007
Location: Central US
Programs: WN CP, HHonors, Hyatt Platinum, IHG Premier,LaQuinta Elite, Amtrak
Posts: 452
I still haven't been able to get in all day, trying intermittently between "real" work. The "general error" message is certainly getting a workout.
I wish SWA would listen to those who say go back to the basics on the website, cut out the extra advertising crap. and get a functional system that will quickly and accurately deliver the basics -- flight information and (if applicable) Rapid Reward information. When I first started using SWA, some years ago, I was amazed at how user friendly and fast the site was, compared to most other airlines. Now, even Amtrak's website is faster and more user friendly. Perhaps that is a sign of things to come.
I wish SWA would listen to those who say go back to the basics on the website, cut out the extra advertising crap. and get a functional system that will quickly and accurately deliver the basics -- flight information and (if applicable) Rapid Reward information. When I first started using SWA, some years ago, I was amazed at how user friendly and fast the site was, compared to most other airlines. Now, even Amtrak's website is faster and more user friendly. Perhaps that is a sign of things to come.
Mar 1, 2011, 4:53 pm
#123
Join Date: Mar 2001
Location: LAS-DEN
Programs: WN CP & B-list. Disillusioned fmr UA-1P/2P,F9-Ascent; Fmr AA-Plat,CO-Gold,NW-Silver,TWA-Elite
Posts: 1,630
Tried to log in again at 5:54 CT and got:
We are currently unable to complete your request. Please try again later.
Server may be overloaded.
We are currently unable to complete your request. Please try again later.
Server may be overloaded.
Mar 1, 2011, 5:47 pm
#127
Join Date: Jan 2006
Location: HOU via MSY
Programs: WN: A+, CP National: Exec. Elite. Choice hotels: Platinum Priority Club: Platinum
Posts: 224
Tried several times again this evening and got the same error message. I was able to log on via my blackberry and was prompted to enter a username and security questions. But since I could read the choices for the security questions, i decided to do it later. 
Mar 1, 2011, 7:16 pm
#129
Join Date: Jun 2010
Location: Pennsylvania
Posts: 55
Southwest.com just wasn't prepared for all of you people who wanted to see all the thousands of points you now have. Is looking at your thousands of points on the first day of RR 2.0 really going to make you feel better?
Mar 1, 2011, 7:27 pm
#130
Join Date: Oct 2003
Location: Evergreen Park, IL
Posts: 1,384
Just got in
Got in, no lags what-so-ever.
I have 0 points LOL. 8 past credits, earliest expiration 12/30/2012 (4 of them)
Anyway, got my EBCI, now for my bud.
I have 0 points LOL. 8 past credits, earliest expiration 12/30/2012 (4 of them)
Anyway, got my EBCI, now for my bud.
Last edited by OzzyOzzie; Mar 1, 2011 at 7:33 pm
Mar 1, 2011, 7:28 pm
#131
Join Date: Feb 2006
Posts: 35
OK I was finally just able to log in, picked my handle etc. It shows I have 0 points, which is expected. It also shows my two standard awards are in there, which is also expected.
But... and I apologize if this is covered somewhere, but last time I checked my account I had 1 RR Credit waiting there, which is how I planned it out (thanks to the gurus in this forum who rationalized the reason why I would want to end up +1 credit before the transition). When I log in today, I don't see anywhere on the site where I can view that one credit. Do I just have to trust that it is there or is there some place on the site I missed where you can view your "legacy" RR credits?
Thanks!
But... and I apologize if this is covered somewhere, but last time I checked my account I had 1 RR Credit waiting there, which is how I planned it out (thanks to the gurus in this forum who rationalized the reason why I would want to end up +1 credit before the transition). When I log in today, I don't see anywhere on the site where I can view that one credit. Do I just have to trust that it is there or is there some place on the site I missed where you can view your "legacy" RR credits?
Thanks!
Mar 1, 2011, 7:54 pm
#134
Join Date: Apr 2010
Posts: 86
OK I was finally just able to log in, picked my handle etc. It shows I have 0 points, which is expected. It also shows my two standard awards are in there, which is also expected.
But... and I apologize if this is covered somewhere, but last time I checked my account I had 1 RR Credit waiting there, which is how I planned it out (thanks to the gurus in this forum who rationalized the reason why I would want to end up +1 credit before the transition). When I log in today, I don't see anywhere on the site where I can view that one credit. Do I just have to trust that it is there or is there some place on the site I missed where you can view your "legacy" RR credits?
Thanks!
But... and I apologize if this is covered somewhere, but last time I checked my account I had 1 RR Credit waiting there, which is how I planned it out (thanks to the gurus in this forum who rationalized the reason why I would want to end up +1 credit before the transition). When I log in today, I don't see anywhere on the site where I can view that one credit. Do I just have to trust that it is there or is there some place on the site I missed where you can view your "legacy" RR credits?
Thanks!
Mar 1, 2011, 8:01 pm
#135
Join Date: Feb 2011
Location: "And I'm in Colorado, when I'm not in some hotel..."
Programs: UA Global Services, IHC Plantinum, HHonors Diamond, Emerald Elite
Posts: 102
We use SWA BIZ when booking for work. Took the company ID, but did not recognize my Rapids Rewards number-got no further...