The infamous JFK-FRA SQ25 Route
#976
Join Date: Mar 2017
Posts: 583
SQ25 Suites equipment swap Datapoint.
Booked FRA-SIN-(stopover)CGK 125k miles.
Successfully reroute ex-JFK-FRA-SIN at New Saver rates 148.5K miles.
Loss of CGK/BKK flight as layover. Weirdly all rebooking inventory is blocked for some reason.
*SQ honor Saver O and made O available without WL. Can’t get preferred date. They only approved -2 days from preferred date.
FFP status KFEG (not PPS).
Successfully reroute ex-JFK-FRA-SIN at New Saver rates 148.5K miles.
Loss of CGK/BKK flight as layover. Weirdly all rebooking inventory is blocked for some reason.
*SQ honor Saver O and made O available without WL. Can’t get preferred date. They only approved -2 days from preferred date.
FFP status KFEG (not PPS).
Last edited by terbangalways; Nov 23, 22 at 3:05 am
#977
Join Date: Sep 2007
Location: Tokyo
Posts: 1,080
Booked FRA-SIN-(stopover)CGK 125k miles.
Successfully reroute ex-JFK-FRA-SIN at New Saver rates 148.5K miles.
Loss of CGK/BKK flight as layover. Weirdly all rebooking inventory is blocked for some reason.
*SQ honor Saver O and made O available without WL. Can’t get preferred date. They only approved -2 days from preferred date.
FFP status KFEG (not PPS).
Successfully reroute ex-JFK-FRA-SIN at New Saver rates 148.5K miles.
Loss of CGK/BKK flight as layover. Weirdly all rebooking inventory is blocked for some reason.
*SQ honor Saver O and made O available without WL. Can’t get preferred date. They only approved -2 days from preferred date.
FFP status KFEG (not PPS).
#979
Join Date: Jul 2015
Programs: UA Platinum, Starbucks Gold
Posts: 856
I’m one of the unlucky folks who had been booked on new A380 Suites FRA-JFK next summer, now on the 77W. It’s of course disappointing because I would have loved to try new Suites, but even SQ F on the 77W is a pretty great way to travel across the Atlantic and offers some nice variety from LH F which I’ve done a half dozen times.
#980
Join Date: Jun 2017
Posts: 2,052
the A380 went to MEL/SYD which is a better return for SQ. For a return trip on SQ26/25, these A380 can perform 2x return trips on SYD and MEL each with one more spare.
#981
Join Date: May 2003
Location: Singapore
Programs: QF LTG, SQ EGTP, Bonvoy LTG
Posts: 4,731
My experience in October was that SQ were filling SQ25/6 between SIN and FRA, with few seats for sale, but wide open between FRA and JFK, in nearly all fare classes in business, PE, and economy (F was full-ish). In fact I saved the company $2.5K by taking SQ326 from SIN to FRA, overnighting and then taking SQ26 to JFK (all business class) , instead of leaving 12 hrs later and traveling all the way through on SQ 26 (which I wouldn't have done anyway , as if spending the extra $2.5K I would have taken 22 or 24 instead, therein lies one of the other reasons for downgauging 25/26).
#983
Join Date: Feb 2016
Posts: 154
You should be able to get all your miles back. The money part is I'm not sure about. Technically it's not your fault but you would not know until you ask.
#986
Join Date: Feb 2016
Posts: 154
Same here. I've been saving all my miles for the chance to experience the Suites. So right now, the only viable option for me is LHR-SIN or SIN-LHR. I'm seeing some availability for November 2023 travel as of now. Waiting for the November 20ish to open up and hopefully my Chase miles will be enough to close the gap, then it one bucket off my list.
#987
Join Date: Apr 2012
Location: YVR, KUL
Programs: AC, MH, BA
Posts: 2,424
I managed to cancel for free when such a swap happened pre-Covid. Going by the current state of the call centre, however, you might have to put up a fight.
#989
Join Date: Sep 2007
Location: Tokyo
Posts: 1,080
Same here. I've been saving all my miles for the chance to experience the Suites. So right now, the only viable option for me is LHR-SIN or SIN-LHR. I'm seeing some availability for November 2023 travel as of now. Waiting for the November 20ish to open up and hopefully my Chase miles will be enough to close the gap, then it one bucket off my list.
#990
Join Date: Dec 2019
Location: SEA
Programs: Bonvoyed
Posts: 7