General SQ Questions 2009-2021
Sep 26, 2019, 12:08 pm
#2341
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,763
If you are looking to go to the lounge for breakfast, to be sure you should go slightly earlier. To me it’s enough but it’s down to what you prefer. If you arrive at check in for 6am, this gives you maybe 30 minutes once you arrive at the lounge before you plan to head to the gate.
I just realize you can check in the day before if holding confirmed seats on SQ own flights. So I plan to check in once we arrive, for the next morning’s 7:40 flight. We stay at CP and depart from T3, hopefully we can have 30 min at the lounge before boarding.
Sep 30, 2019, 3:04 pm
#2342
Join Date: Aug 2014
Location: Ireland
Posts: 215
Upgrading with miles
I am looking at possibility of upgrading two segments of a three segment trip (australia-sq-singapore-sq-europe-europe). I have not purchased a ticket yet but have found the upgrade description on the booking page and although it says upgrade is allowed, when the information button is clicked it states "We are unable to process your request. Please contact your local Singapore Airlines office to find out the number of miles required for your upgrade."
If the final non-sq sector is removed and I search for the first two segments only, the information button lists the number of miles as expected from the upgrade chart.
Does anybody know if the presence of a non-sq sector in the booking would prevent an upgrade to the sq sectors?
Thanks
If the final non-sq sector is removed and I search for the first two segments only, the information button lists the number of miles as expected from the upgrade chart.
Does anybody know if the presence of a non-sq sector in the booking would prevent an upgrade to the sq sectors?
Thanks
Oct 4, 2019, 8:17 am
#2343
Join Date: Apr 2009
Location: MSP
Posts: 398
Hi -- I'm looking at an award flight that's PVG-SIN-PNH, but the SIN-PNH leg doesn't have first class so the website automatically downgrades to J.
Is there any way to do this award booking as a mix of F/J without having to buy 2 separate tickets? (Which costs a lot more miles).
Is there any way to do this award booking as a mix of F/J without having to buy 2 separate tickets? (Which costs a lot more miles).
Oct 4, 2019, 9:37 am
#2344
Join Date: Jan 2010
Location: CGK/LAX
Programs: KF,JMB, OZ, SPG,AA,UA,AS
Posts: 1,163
Oct 4, 2019, 5:10 pm
#2346
Join Date: Jan 2010
Location: CGK/LAX
Programs: KF,JMB, OZ, SPG,AA,UA,AS
Posts: 1,163
You will have to keep calling until you reach a competent agent and if needed ask to speak to a supervisor.
Oct 6, 2019, 1:17 am
#2347
Join Date: Apr 2009
Location: MSP
Posts: 398
Thank you gpeso8!
Oct 6, 2019, 6:00 am
#2348
Join Date: Nov 2010
Posts: 175
Hi everybody,
is it possible to book award flights with Krisflyer on the phone containing connections which are not visible on the homepage due to long layovers or co-terminal transfers (i.e. EWR/JFK - NRT/HND) ?
Unfortunately I didnt find anything about this issue...
is it possible to book award flights with Krisflyer on the phone containing connections which are not visible on the homepage due to long layovers or co-terminal transfers (i.e. EWR/JFK - NRT/HND) ?
Unfortunately I didnt find anything about this issue...
Oct 6, 2019, 10:55 am
#2349
Join Date: Jan 2010
Location: CGK/LAX
Programs: KF,JMB, OZ, SPG,AA,UA,AS
Posts: 1,163
Following up - I did exactly this, insisted it was doable at 53k miles. The first try, agent said it was 74k again. I asked to speak with a supervisor. After that, he was able to get it at 53k by forcing it to be First class award even on the ticket that only had business class inventory. Just an FYI.
Thank you gpeso8!
Thank you gpeso8!
Oct 9, 2019, 12:25 pm
#2350
Join Date: Jul 2019
Posts: 71
Hi All: I am flying Singapore to MLE round trip direct but couldn't get business space in April. how likely is the space to open up in the future? should I sign up for expert flyer and track it?
btw: booking through Aeroplan .
thanks in advance
btw: booking through Aeroplan .
thanks in advance
Oct 10, 2019, 1:03 am
#2351
Join Date: Dec 2017
Location: SFO/YYZ
Programs: AC 25K, AS MVP Gold, BA Bronze, UA Silver, Marriott Titanium, Hilton Diamond, Hyatt Globalist
Posts: 2,470
This topic might be forbidden. With the new ability to book with AS miles I was looking at SFO-HKG on SQ. I can't find any space. However, I CAN find lots of space on SQ 001, SFO-HKG-SIN, so there's some married segment logic here.
Is it okay to get off in HKG and miss the second leg, or is that going to cause huge problems with both flights being the same flight number and a passenger disappearing. I don't want to cause trouble but all I can find are married segments.
Is it okay to get off in HKG and miss the second leg, or is that going to cause huge problems with both flights being the same flight number and a passenger disappearing. I don't want to cause trouble but all I can find are married segments.
Oct 10, 2019, 3:37 am
#2352
Join Date: Oct 2016
Programs: Krisflyer
Posts: 588
Technically it is not allowed. If you book as a return flight then the return journey will likely be cancelled. And it is only possible without checked luggage, which would be booked to the final destination. For one way without luggage it's unlikely to be a problem but as a courtesy you should probably tell SQ staff so they don't waste time delaying the flight for you.
Oct 10, 2019, 11:06 am
#2353
Join Date: Jun 2017
Posts: 2,281
This topic might be forbidden. With the new ability to book with AS miles I was looking at SFO-HKG on SQ. I can't find any space. However, I CAN find lots of space on SQ 001, SFO-HKG-SIN, so there's some married segment logic here.
Is it okay to get off in HKG and miss the second leg, or is that going to cause huge problems with both flights being the same flight number and a passenger disappearing. I don't want to cause trouble but all I can find are married segments.
Is it okay to get off in HKG and miss the second leg, or is that going to cause huge problems with both flights being the same flight number and a passenger disappearing. I don't want to cause trouble but all I can find are married segments.
SFO-HKG. Then HKG-SIN another few days later. Then you can easily get off at HKG n miss the 2nd flight.
Oct 11, 2019, 9:03 am
#2354
Join Date: Apr 2019
Posts: 47
I just got this message and I'm kinda unsure what it means. Can anyone clarify?
please be informed that sq86 hkg-sin
Aircraft type has been changed from a388r(skyroom full flatbed)
To a388s(suites full flatbed).
Does this mean I had the new suites but am getting the old one instead?
please be informed that sq86 hkg-sin
Aircraft type has been changed from a388r(skyroom full flatbed)
To a388s(suites full flatbed).
Does this mean I had the new suites but am getting the old one instead?
Oct 11, 2019, 9:45 pm
#2355
Join Date: Jun 2017
Posts: 2,281
I just got this message and I'm kinda unsure what it means. Can anyone clarify?
please be informed that sq86 hkg-sin
Aircraft type has been changed from a388r(skyroom full flatbed)
To a388s(suites full flatbed).
Does this mean I had the new suites but am getting the old one instead?
please be informed that sq86 hkg-sin
Aircraft type has been changed from a388r(skyroom full flatbed)
To a388s(suites full flatbed).
Does this mean I had the new suites but am getting the old one instead?
Check the seat map in manage my booking.