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General SQ Questions 2009-2021

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Old May 30, 2019, 6:30 am
  #2266  
 
Join Date: Feb 2008
Posts: 856
Originally Posted by yerffej201
Can you add a Lufthansa leg (FRA-CDG) to a JFK-FRA Suites Advantage booking? I assume no, but wanted to confirm.
Nope, no advantage booking for *A redemption.
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Old Jun 7, 2019, 6:42 pm
  #2267  
 
Join Date: Nov 2012
Location: YWG
Posts: 2,272
Looking at seat map within T-96h and was wondering why SQ blocks random seats
ie: random seat map blocking in J, middle seat in an empty PY row, rows of Y seats
Anyone know?
hydrogen is offline  
Old Jun 11, 2019, 8:21 pm
  #2268  
 
Join Date: Mar 2019
Programs: VA WP, UA WP, QF LTNB.
Posts: 35
Question KrisFlyer availability on Copa Airlines

Hi All

Any reason why there would be availability showing on United and Avianca for a Copa Air redemption and not on KrisFlyer.

Even called the KrisFlyer and they said nothing was available.

Sample date from Expert Flyer shows:
CM627 PTY-BOG 04/27/20 9:28 AM
C9 J9 D9 R9 Y9 B9 M9 H9 Q9 K9 V9 U9 S9 O9 W9

Do United and Avianca have partnerships with Copa and get seats which are not available to the rest of the Star Alliance?

Now wishing I didn't spend the last of my United miles on a short domestic hop.

Cheers in advance!
buffegg is offline  
Old Jun 11, 2019, 10:34 pm
  #2269  
 
Join Date: Jul 2017
Programs: KrisFlyer Gold, Marriott & SPG Plat, Hilton Gold, ShangriLa Jade, Enterprise Plat, Taj Gold
Posts: 3,345
Originally Posted by buffegg
Hi All

Any reason why there would be availability showing on United and Avianca for a Copa Air redemption and not on KrisFlyer.

Even called the KrisFlyer and they said nothing was available.

Sample date from Expert Flyer shows:
CM627 PTY-BOG 04/27/20 9:28 AM
C9 J9 D9 R9 Y9 B9 M9 H9 Q9 K9 V9 U9 S9 O9 W9

Do United and Avianca have partnerships with Copa and get seats which are not available to the rest of the Star Alliance?

Now wishing I didn't spend the last of my United miles on a short domestic hop.

Cheers in advance!
To answer your question - SQ doesn't always show Copa availability accurately on their website so it's always best to call in and check. I would HUACA several times before I was convinced of their answer.

And different *A and non *A partners can show different availability that's very common. In fact there even maybe situations where SQ doesn't have award availability on their own metal but United has!

BTW even Aeroplan isn't showing availability on your dates.
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Last edited by PiperAtGatesofDawn; Jun 11, 2019 at 10:42 pm
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Old Jun 14, 2019, 5:37 am
  #2270  
 
Join Date: Mar 2019
Programs: VA WP, UA WP, QF LTNB.
Posts: 35
Thanks for your help on the above query!

Something that has also been a mystery... when redeeming flights on the Singapore Airlines website.

And it seems to get stuck at the seven-day screen, it shows advantage or saver availability, but once you click search it doesn't proceed to the screen to select flights.

buffegg is offline  
Old Jun 14, 2019, 6:40 pm
  #2271  
 
Join Date: Jan 2016
Posts: 654
Originally Posted by buffegg
Thanks for your help on the above query!

Something that has also been a mystery... when redeeming flights on the Singapore Airlines website.

And it seems to get stuck at the seven-day screen, it shows advantage or saver availability, but once you click search it doesn't proceed to the screen to select flights.

Welcome to the fantastic technical world of SQ’s website and app service.....non-stop problems ever since going live on either and no matter how many updates, still as buggy as ever.
Mlee888 is offline  
Old Jun 15, 2019, 1:57 am
  #2272  
 
Join Date: Jul 2017
Programs: KrisFlyer Gold, Marriott & SPG Plat, Hilton Gold, ShangriLa Jade, Enterprise Plat, Taj Gold
Posts: 3,345
Originally Posted by buffegg
Thanks for your help on the above query!

Something that has also been a mystery... when redeeming flights on the Singapore Airlines website.

And it seems to get stuck at the seven-day screen, it shows advantage or saver availability, but once you click search it doesn't proceed to the screen to select flights.
That's because SQ's website and almost all IT is coded & tested by untrained aardvarks...
PiperAtGatesofDawn is offline  
Old Jun 15, 2019, 6:26 pm
  #2273  
 
Join Date: Oct 2016
Programs: Krisflyer
Posts: 588
Originally Posted by hydrogen
Looking at seat map within T-96h and was wondering why SQ blocks random seats
ie: random seat map blocking in J, middle seat in an empty PY row, rows of Y seats
Anyone know?
Why do you assume it is SQ that did this? People can book seats at time of purchase, so it makes sense that some/most seats would be reserved by T-96.
onlySIA is offline  
Old Jun 15, 2019, 7:34 pm
  #2274  
 
Join Date: Nov 2012
Location: YWG
Posts: 2,272
Originally Posted by onlySIA
Why do you assume it is SQ that did this? People can book seats at time of purchase, so it makes sense that some/most seats would be reserved by T-96.
Huh? EF differentiates between blocked and occupied. So I was just curious because I saw a bunch of random seats blocked with no occupied adjacent seats. And thus I assume it is due to SQ's system and not people reserving seats
hydrogen is offline  
Old Jun 19, 2019, 9:33 am
  #2275  
 
Join Date: Sep 2008
Location: YVR
Programs: AC*SE-MM, BA Bronze, Marriott Titanium & lifetime Plat
Posts: 1,820
.....

Last edited by krayZpaving; Jun 20, 2019 at 5:26 am
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Old Jun 30, 2019, 4:19 pm
  #2276  
 
Join Date: Oct 2011
Posts: 3,838
nevermind
mlqsko is offline  
Old Jul 1, 2019, 3:01 am
  #2277  
 
Join Date: Oct 2008
Location: SYD
Programs: BA Silver, IC Plat Elt, Hilton Diamond, QF silver
Posts: 217
My lounge options at SIN

Hi all,

‘’first time with SQ flying PER - SIN - LHR with a 21 hour layover in SIN. All in J. Which lounge will I have access to at SIN. I have no SQ status? Any tips for a first timer?
sualg is offline  
Old Jul 1, 2019, 8:12 am
  #2278  
 
Join Date: Oct 2014
Location: SIN/SZX
Programs: A3*G/KFEG
Posts: 116
Originally Posted by sualg
Hi all,

‘’first time with SQ flying PER - SIN - LHR with a 21 hour layover in SIN. All in J. Which lounge will I have access to at SIN. I have no SQ status? Any tips for a first timer?
​​​​​​Silverkris lounge at T2 and T3. Both are fine since T2's SKL was refurbished recently.
razorblade is offline  
Old Jul 1, 2019, 1:33 pm
  #2279  
 
Join Date: Jul 2017
Programs: KrisFlyer Gold, Marriott & SPG Plat, Hilton Gold, ShangriLa Jade, Enterprise Plat, Taj Gold
Posts: 3,345
Originally Posted by sualg
Hi all,

‘’first time with SQ flying PER - SIN - LHR with a 21 hour layover in SIN. All in J. Which lounge will I have access to at SIN. I have no SQ status? Any tips for a first timer?
You’ll have access to the SKL J lounges in SIN. And 21 hours is way way way too much time to spend in SKL, you’ll hate it. I would recommend a hotel even airside if you can’t/don’t go landside.
PiperAtGatesofDawn is offline  
Old Jul 2, 2019, 8:39 am
  #2280  
 
Join Date: Jul 2008
Location: YVR
Programs: OZ Diamond, Jiffypark Manhattan Gold
Posts: 4,485
Does anyone have a user guide for Krisflyer? I found some really basic ones which didn't help a lot, and kind of advanced user guides were only available via meetups on Milelion. I don't have a ton of miles, but I do have 1 redemption in mind. It seems to me that South America can be a sweet spot since it's all grouped as one. Specifically, South America to South Africa is pretty damned cheap. But what I don't know is the routing rules. I'm trying to redeem for a Colombian citizen and that passport carries with it some problematic visa requirements. Such as, not transiting Canada or the US...so I'm trying to find availability from Colombia-Brazil-South Africa or Colombia-Turkey/Europe/South Africa. But, I also don't wanna be wasting my time if the routing doesn't allow for it.

I know you can't backtrack, but I'm not sure exactly HOW stringent that is. Also, I've read there's $100 stopovers on one-way awards, but that it's not super easy to do. That's ok, but I also wasn't totally sure if that was ONLY on all SQ awards, all the examples I saw were SQ routes.

Sorry, this is lots of questions in one, which is exactly why I'm looking for a bit of an advance or medium level user guide. I've redeemed with SQ before, but it was very basic available online stuff.
drvannostren is offline  


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