2011 - 2021: How likely are waitlisted awards to clear?
Aug 25, 2019, 8:14 am
#1861
Join Date: May 2015
Posts: 24
Put in my suite saver redemption for one sin to New York return ticket (via Frankfurt) last year. Had confirmed suite redemption for New York to sin sector for the date I wanted since last year and was on waitlist for sin to New York sector for departure date next month. Been requesting for chaser on this wait list every few months with no result. Was kind of worried with the latest 2 weeks cancellation of waitlist before departure. Checked recently and saw that few seats were now taken up for this sector (there was only one seat which i assume is a redemption taken up from last year to last month). Gave sq a call and nicely requested for a chaser and the waitlist cleared 2 days later.
Sep 1, 2019, 2:18 am
#1862
Join Date: Apr 2007
Location: Anywhere
Posts: 6,576
Just had an infuriating experience with SQ website. I did a route search for 4 persons for my chosen dates and the website shows waitlistable for business saver. I have enough KF miles for the redemption, hence went about inputting the 4 passengers' details. But when I submitted the request it repeatedly failed and displayed the statement "We cannot process your request right now. Please try again later, or get in touch with your local Singapore Airlines office."
So I contacted SQ via chat and was told I can only waitlist for 1 person for my chosen dates?! If so why would the website show that it's waitlistable when I did a search for 4 persons? Really time wasting and counter productive experience!
So I contacted SQ via chat and was told I can only waitlist for 1 person for my chosen dates?! If so why would the website show that it's waitlistable when I did a search for 4 persons? Really time wasting and counter productive experience!
Sep 1, 2019, 3:29 am
#1863
Join Date: Jun 2017
Posts: 2,281
Just had an infuriating experience with SQ website. I did a route search for 4 persons for my chosen dates and the website shows waitlistable for business saver. I have enough KF miles for the redemption, hence went about inputting the 4 passengers' details. But when I submitted the request it repeatedly failed and displayed the statement "We cannot process your request right now. Please try again later, or get in touch with your local Singapore Airlines office."
So I contacted SQ via chat and was told I can only waitlist for 1 person for my chosen dates?! If so why would the website show that it's waitlistable when I did a search for 4 persons? Really time wasting and counter productive experience!
So I contacted SQ via chat and was told I can only waitlist for 1 person for my chosen dates?! If so why would the website show that it's waitlistable when I did a search for 4 persons? Really time wasting and counter productive experience!
Sep 1, 2019, 5:49 am
#1864
Join Date: Apr 2007
Location: Anywhere
Posts: 6,576
I suppose I've never had to waitlist more than 1 or 2 persons before, until now. Is there any way to discover how many people are actually waitlistable for any flight without having to go through the rigmarole of filling in all the passenger details only to be told "they can't complete the request"?
Sep 1, 2019, 8:13 pm
#1865
Join Date: May 2004
Location: SIN (LEJ once a year)
Programs: SQ, LH, BA, IHG Diamond AMB, HH Gold, SLH Indulged, Accor Gold, Hyatt Discoverist
Posts: 7,739
Sadly, at least I'm not aware of a way other than calling (and hoping for a competent agent). The function is quite ridiculous, but as another poster mentioned a long existing problem.
Sep 9, 2019, 10:16 am
#1866
Join Date: Aug 2003
Location: Singapore
Programs: SIA Solitaire PPS, IHG Royal Amb, Hyatt Globalist, Bonvoy Gold, Hilton Hhonor Gold
Posts: 2,208
Sorry if this is off-topic. I am currently waitlisted for a commercial ticket on "D" class (Biz Lite Fare) for travel from SIN-ICN on 21 Dec 2019 (SQ608). Does SQ ever clear waitlist for D class?
I was told by the agent that the inventory for Biz Advantage Award shares the same inventory as that of Biz Lite. Currently the Biz Advantage award is also on waitlist. If there are 2 persons waitlisting on "D" class, would the commercial ticket has a higher chance of clearing the waitlist than the award redemption, if inventory opens up?
I was told by the agent that the inventory for Biz Advantage Award shares the same inventory as that of Biz Lite. Currently the Biz Advantage award is also on waitlist. If there are 2 persons waitlisting on "D" class, would the commercial ticket has a higher chance of clearing the waitlist than the award redemption, if inventory opens up?
Sep 9, 2019, 10:56 pm
#1867
Join Date: May 2004
Location: SIN (LEJ once a year)
Programs: SQ, LH, BA, IHG Diamond AMB, HH Gold, SLH Indulged, Accor Gold, Hyatt Discoverist
Posts: 7,739
Commercial Tix takes usually precedence over redemption even at Advantage level. Unless some super TPP or VIP or so request.
Sep 10, 2019, 12:06 pm
#1868
Join Date: Sep 2010
Programs: AZ FA+, A3 G, AB G | IHG RA, HGP D, FPC P, Accor P, BW D, HH D, Eleva, GHA P, 1862 Voyager
Posts: 1,852
So I have a confirmed booking in Business Saver, ticketed at the start of the year. And I also made a waitlist for another flight date (exact same routing) which ended up just clearing.
Called in to try and change the existing ticket over to the waitlisted one, but the agent is telling me that I have to pay the higher mileage requirement. Is this correct? Or else anyway around it?
In the past, the agent simply revalidated the ticket or something along that extent, and I was not charged a change/ cancellation fee. But this time I'm not sure what's the best way to get it done with the category change involved.
Thanks in advance!
Called in to try and change the existing ticket over to the waitlisted one, but the agent is telling me that I have to pay the higher mileage requirement. Is this correct? Or else anyway around it?
In the past, the agent simply revalidated the ticket or something along that extent, and I was not charged a change/ cancellation fee. But this time I'm not sure what's the best way to get it done with the category change involved.
Thanks in advance!
Sep 10, 2019, 8:38 pm
#1869
Join Date: May 2004
Location: SIN (LEJ once a year)
Programs: SQ, LH, BA, IHG Diamond AMB, HH Gold, SLH Indulged, Accor Gold, Hyatt Discoverist
Posts: 7,739
Is your waitlist under the same booking / PNR? If yes should only be revalidation if entirely on SQ/MI which I assume. Now whether they try to charge a change fee for that these days maybe a different story.
If separate PNRs then it's a cancel of one and book the other.
If separate PNRs then it's a cancel of one and book the other.
Sep 11, 2019, 12:27 am
#1870
Join Date: Sep 2010
Programs: AZ FA+, A3 G, AB G | IHG RA, HGP D, FPC P, Accor P, BW D, HH D, Eleva, GHA P, 1862 Voyager
Posts: 1,852
Yes the itinerary is just all SQ.
But it's separate PNRs unfortunately. I should have attached the waitlist to the already ticketed PNR. But I made a few WLs and wouldn't have been able to know which would clear.
Sep 11, 2019, 12:49 am
#1871
Join Date: Jun 2017
Posts: 2,281
Recently I have make changes to my redemption as well (added stopover) n they wan to charge the change fee (us$25). The agent refuse to waive off initially. After everything is done, he said will help to waive off the change fee.
Sep 11, 2019, 3:03 am
#1872
Join Date: Sep 2010
Programs: AZ FA+, A3 G, AB G | IHG RA, HGP D, FPC P, Accor P, BW D, HH D, Eleva, GHA P, 1862 Voyager
Posts: 1,852
Sep 11, 2019, 3:05 am
#1873
Join Date: Sep 2010
Programs: AZ FA+, A3 G, AB G | IHG RA, HGP D, FPC P, Accor P, BW D, HH D, Eleva, GHA P, 1862 Voyager
Posts: 1,852
Sorry if this is off-topic. I am currently waitlisted for a commercial ticket on "D" class (Biz Lite Fare) for travel from SIN-ICN on 21 Dec 2019 (SQ608). Does SQ ever clear waitlist for D class?
I was told by the agent that the inventory for Biz Advantage Award shares the same inventory as that of Biz Lite. Currently the Biz Advantage award is also on waitlist. If there are 2 persons waitlisting on "D" class, would the commercial ticket has a higher chance of clearing the waitlist than the award redemption, if inventory opens up?
I was told by the agent that the inventory for Biz Advantage Award shares the same inventory as that of Biz Lite. Currently the Biz Advantage award is also on waitlist. If there are 2 persons waitlisting on "D" class, would the commercial ticket has a higher chance of clearing the waitlist than the award redemption, if inventory opens up?
Off topic, I always wondered:
For Business Advantage D class redemption - I'm guessing not, but do you earn miles if credited to Krisflyer or to other *A airlines, since technically D class does earn miles.
Sep 11, 2019, 5:07 am
#1874
Join Date: Jun 2017
Posts: 2,281
Best to call n see whether the agent can help or not.