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About to have AA "take over" my ex-MRU AONE6

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About to have AA "take over" my ex-MRU AONE6

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Old Feb 15, 2007 | 1:37 pm
  #1  
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About to have AA "take over" my ex-MRU AONE6

Anyone else do this recently? Anything I need to look out for in the re-issue process? (it's an e-ticket)

I've flown MRU-LHR-DXB CAI-YVR-JFK will probably make next segments:
JFK-SCL-IPC-SCL-LIM-JFK
The reason for LIM is to embed a purchased (or award) LIM-JFK-LIM as a stop so I can break and not have to leave N.A. for SWP within 24 hours right after IPC, etc.

Related question-- what kind of equip is LA running on SCL-IPC nowadays? Last time I did it it was a pretty terrible 2-class plane-- still the same?
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Old Feb 15, 2007 | 2:03 pm
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Originally Posted by JonNYC
Related question-- what kind of equip is LA running on SCL-IPC nowadays? Last time I did it it was a pretty terrible 2-class plane-- still the same?
I did this in December, outbound had the New Business Class, return the old 2-class. Outbound was LA833 (which continues on to PPT) and had nicer service, printed menus (separate meals listed SCL-IPC and IPC-PPT) and new plane. Return was LA842 (the domestic SCL-IPC-SCL), and none of the above. Not sure if that's the standard for those flights though.
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Old Feb 15, 2007 | 2:15 pm
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Originally Posted by MiamiBeach
I did this in December, outbound had the New Business Class, return the old 2-class. Outbound was LA833 (which continues on to PPT) and had nicer service, printed menus (separate meals listed SCL-IPC and IPC-PPT) and new plane. Return was LA842 (the domestic SCL-IPC-SCL), and none of the above. Not sure if that's the standard for those flights though.
Well-- I'd certainly take it! But I guess if those 2-class 763's are still in service that's the answer then-- that you have to expect to have those for at least half the trip, if not all. Thanks!
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Old Feb 15, 2007 | 3:53 pm
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Just yesterday, I reissued my AONE5 E-MRU after having flown 5 segments. It started out as a paper ticket but is now reissued as an e-ticket. During the reissue, the agent at YVR was told on the phone with the RTW Desk that it could not be an e-ticket because it started out as 18 segments (i.e. more than 16) but I persisted that it was now under 16 (even after adding two) and so she tried it out as an e-ticket and it went through OK. However, the whole process did take about 2 hours (even though I had received approval on the whole itinerary several weeks ago on the phone with the RTW desk). The only extra charge was the reissue fee of $125 even though I added 2 segments to bring it up to the full complement of 20. So no extra charges for the two new stopovers or any extra fuel charges.

Incidentally my next segments are similar JFK-EZE,SCL-IPC-SCL-LIM-EZE-JFK-HKG-...


Originally Posted by JonNYC
Anyone else do this recently? Anything I need to look out for in the re-issue process? (it's an e-ticket)

I've flown MRU-LHR-DXB CAI-YVR-JFK will probably make next segments:
JFK-SCL-IPC-SCL-LIM-JFK
The reason for LIM is to embed a purchased (or award) LIM-JFK-LIM as a stop so I can break and not have to leave N.A. for SWP within 24 hours right after IPC, etc.

Related question-- what kind of equip is LA running on SCL-IPC nowadays? Last time I did it it was a pretty terrible 2-class plane-- still the same?
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Old Feb 15, 2007 | 4:00 pm
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Those -are- similar!
Just to be clear, did you re-issue with AA or BA? I'm guessing BA?

I think what I may actually do is re-issue with BA MRU this time, now that I think about it, and then switch to AA after I do S. America (especially since I'm not currently planning a single AA segment in/to/from S. America!)
I should throw in your LIM-EZE... but I may keep it relatively simple instead and do the extra segments elsewhere.
Thanks for the excellent info (now and before.)

Originally Posted by ReelChief
Just yesterday, I reissued my AONE5 E-MRU after having flown 5 segments. It started out as a paper ticket but is now reissued as an e-ticket. During the reissue, the agent at YVR was told on the phone with the RTW Desk that it could not be an e-ticket because it started out as 18 segments (i.e. more than 16) but I persisted that it was now under 16 (even after adding two) and so she tried it out as an e-ticket and it went through OK. However, the whole process did take about 2 hours (even though I had received approval on the whole itinerary several weeks ago on the phone with the RTW desk). The only extra charge was the reissue fee of $125 even though I added 2 segments to bring it up to the full complement of 20. So no extra charges for the two new stopovers or any extra fuel charges.

Incidentally my next segments are similar JFK-EZE,SCL-IPC-SCL-LIM-EZE-JFK-HKG-...
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Old Feb 15, 2007 | 4:25 pm
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JonNYC: just tried to PM you about IPC but your FT mailbox is full.
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Old Feb 15, 2007 | 4:34 pm
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Originally Posted by Viajero
JonNYC: just tried to PM you about IPC but your FT mailbox is full.
I'm extremely popular.
Try emailing me!
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Old Feb 15, 2007 | 4:37 pm
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Sorry for the ambiguity. I did the reissue with AA for four reasons: (1) the next two long-hauls are on AA, (2) I thought BA might charge more for the extra segments, (3) I thought BA might insist that I take their HKG-LHR flight rather than taking CX, and (4) I wanted some experience on an AA reissue. On the last point, for various reasons, I have had reissues on other ONE tickets done by BA, CX and QF, but surprisingly enough not by AA. Their staff at YVR were helpful but not very experienced and at a couple of stages, they were on the verge of calling over to BA to see if they would take over the re-issue. Hopefully the AA staff have a little more experience now.
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Old Feb 15, 2007 | 8:39 pm
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Originally Posted by ReelChief
Sorry for the ambiguity. I did the reissue with AA
.... which is good to know. A couple of weeks ago, I wasted a couple of hours at DFW trying to get a re-issue (from paper to electronic) done. Had been told the previous day by the RTW desk "no problem". Eventually, the RTW desk admitted they were wrong the previous day and it couldn't be done .... despite me telling them they (AA) had done it before and I had just flown the last couple of legs of that previous ticket on my way to DFW.

The RTW lady did admit that "we don't really know anything about issuing tickets" so I think it's very much up to the agent you get as to whether or not they can figure out how to do it but clearly it can be done.
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Old Feb 16, 2007 | 9:19 am
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Even though I have not flown a segment on my ex-MRU RTW, I've already reissued it twice through BA MRU and it has been a very easy experience. The first time was just a re-route on my then AONE5, but as it involved changing the first international flight, it had to be refunded and reissued. This was not a big deal and the refund of the first ticket hit my credit card within a few days. The second reissue was to change it to an AONE6. This did not require a refund/reissue and was very easy.

I will be doing at least one more reissue (to add my final five North American segments and change my current JFK-MIA-EZE into JFK-EZE should AA upgague that flight to a 777 again this year) and I think I'll just do it through BA in MRU. MRU is 9 hours ahead of EST, which means their office is open from midnight to 7:30 AM my time. I find that I can e-mail them my requested changes at night and, by the time I wake up the next day, I have a response from them. I then provide my CC details and I get a ticketing notice by the next morning. It really is easy. They are very customer friendly and they know what they are doing (no doubt thanks to all of us).

AA RTW is great, but BA MRU is doing a fine job and I say if it ain't broke, don't fix it.
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Old Feb 16, 2007 | 9:28 am
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Originally Posted by PresRDC
Even though I have not flown a segment on my ex-MRU RTW, I've already reissued it twice through BA MRU and it has been a very easy experience. The first time was just a re-route on my then AONE5, but as it involved changing the first international flight, it had to be refunded and reissued. This was not a big deal and the refund of the first ticket hit my credit card within a few days. The second reissue was to change it to an AONE6. This did not require a refund/reissue and was very easy.

I will be doing at least one more reissue (to add my final five North American segments and change my current JFK-MIA-EZE into JFK-EZE should AA upgague that flight to a 777 again this year) and I think I'll just do it through BA in MRU. MRU is 9 hours ahead of EST, which means their office is open from midnight to 7:30 AM my time. I find that I can e-mail them my requested changes at night and, by the time I wake up the next day, I have a response from them. I then provide my CC details and I get a ticketing notice by the next morning. It really is easy. They are very customer friendly and they know what they are doing (no doubt thanks to all of us).

AA RTW is great, but BA MRU is doing a fine job and I say if it ain't broke, don't fix it.
Are these reissues prior to travel free, or $125 each? Will you need to call BA MRU even for simple flight date changes as well or can the AA RTW handle those changes (for non AA flights)?

Hypothetical question... let's say the MRU price goes up and someone with a MRU issued ticket needs to change the first international segment... Since a refund/reissue is required, does that mean that it would reprice at the new (higher) price?
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Old Feb 16, 2007 | 9:32 am
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Originally Posted by MiamiBeach
Are these reissues prior to travel free, or $125 each? Will you need to call BA MRU even for simple flight date changes as well or can the AA RTW handle those changes (for non AA flights)?

Hypothetical question... let's say the MRU price goes up and someone with a MRU issued ticket needs to change the first international segment... Since a refund/reissue is required, does that mean that it would reprice at the new (higher) price?
If the first segment change is just a date change, BA MRU has told me-- and documented the PNR-- that no fee/re-issue is nesc. The rules for that region, I think. I asked at least 5 times if first segment's date was freely changeable.

As far as having AA RTW desk make date changes-- they tried that for my BA flights and it screwed up the record (double bookings as BA's systems reverted) Better off calling BA RTW or calling/emailing BA MRU directly.
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Old Feb 16, 2007 | 9:51 am
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Originally Posted by MiamiBeach
Are these reissues prior to travel free, or $125 each? Will you need to call BA MRU even for simple flight date changes as well or can the AA RTW handle those changes (for non AA flights)?

Hypothetical question... let's say the MRU price goes up and someone with a MRU issued ticket needs to change the first international segment... Since a refund/reissue is required, does that mean that it would reprice at the new (higher) price?
They gave me the new price (or add/collect) in a lump sum, so I assume it includes any fees. I've nto asked specifically in case they have forgotten to include it.

Date changes ex-MRU seem not to require a re-issue, but routing changes to first international segment do and that would be subject to any price increases.
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Old Feb 16, 2007 | 10:21 am
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Originally Posted by PresRDC
Date changes ex-MRU seem not to require a re-issue, but routing changes to first international segment do and that would be subject to any price increases.
Agreed.
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Old Feb 16, 2007 | 10:25 am
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Originally Posted by JonNYC
If the first segment change is just a date change, BA MRU has told me-- and documented the PNR-- that no fee/re-issue is nesc. The rules for that region, I think. I asked at least 5 times if first segment's date was freely changeable.

As far as having AA RTW desk make date changes-- they tried that for my BA flights and it screwed up the record (double bookings as BA's systems reverted) Better off calling BA RTW or calling/emailing BA MRU directly.
ExpertFlyer seems to agree with what you said (although they're very hard to read!), I think I misread the rules:

ORIGIN TC2/3
-- UNLIMITED CHANGES PERMITTED WITHOUT CHARGE.
DATE/ TIME/ONEWORLD CARRIER CHANGES ARE PERMITTED WITHOUT REISSUE PROVIDED ORIGIN/DESTINATION/ CONNECTING POINTS AND INVENTORY REMAIN THE SAME.
--- LOCAL SERVICE FEES MAY APPLY
--- CHANGES AFTER DEPARTURE
DATE/TIME CHANGES PERMITTED AT NO CHARGE.
DATE/ TIME/ONEWORLD CARRIER CHANGES ARE PERMITTED WITHOUT REISSUE PROVIDED ORIGIN/DESTINATION/ CONNECTING POINTS AND INVENTORY REMAIN THE SAME.
ROUTING CHANGES OTHER THAN TO DATE/TIME/ONEWORLD CARRIER PERMITTED AT A CHARGE OF USD125.00 PER TRANSACTION.

Last edited by MiamiBeach; Feb 16, 2007 at 10:33 am
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