Let's eat, or let's not eat [SAS Catering Discussions]
#136
Join Date: Oct 2013
Location: Copenhagen, Denmark
Programs: Mainly Hilton Hhonors, SAS Eurobonus
Posts: 1,981
I had an excellent special meal (seafood) from Malaga to OSL yesterday.
At first they couldn't find my meal and I had a salmon sandwich instead which was actually OK - it seemed fresh enough.
Then they found a box that didn't have the usual label (name, seat number, smsf) and it was my meal.
3 courses this time:
1: a very good potatoe salad, cold smoked salmon slice, rucola - all very fresh.
2: fruit salad with fresh fruits.
3: a selection of 3 Spanish cheeses and butter (yes butter - must have been catered from Malaga).
No bread as usual but they had some rugbrød on board.
At first they couldn't find my meal and I had a salmon sandwich instead which was actually OK - it seemed fresh enough.
Then they found a box that didn't have the usual label (name, seat number, smsf) and it was my meal.
3 courses this time:
1: a very good potatoe salad, cold smoked salmon slice, rucola - all very fresh.
2: fruit salad with fresh fruits.
3: a selection of 3 Spanish cheeses and butter (yes butter - must have been catered from Malaga).
No bread as usual but they had some rugbrød on board.
#137
Join Date: Feb 2011
Location: Stockholm
Posts: 13
Got Sweden'ed away - cost-cutting amid closing hugely profitable flights to the roaring tech hub in Israel for - quote - "political reasons" in Sweden. Now we're cost-cutting an already cheap champagne to offer something poorer.
It's the non-vintage and it's highly acidic compared to the Henriot. Where the Henriot had a slight tone of something sweet and that umami smell that carries well in the air, too, we're now left with something that'll contribute to my soon-to-materialize stomach ulcer.
Who's taking bets on when Sweden will ask that SAS becomes a dry airline because alcohol is "offensive"?
It's the non-vintage and it's highly acidic compared to the Henriot. Where the Henriot had a slight tone of something sweet and that umami smell that carries well in the air, too, we're now left with something that'll contribute to my soon-to-materialize stomach ulcer.
Who's taking bets on when Sweden will ask that SAS becomes a dry airline because alcohol is "offensive"?
#138
Suspended
Join Date: Sep 2014
Posts: 624
LOL... You know, as someone wrote previously Charles Heidsieck is a great non-vintage. The current release is to 60 % based on 2008 which is a very drinkable vintage to put it mildly. You would probably find that 9 of 10 people enjoy the Heidsieck. Kudos to SAS (and SQ) for catering these bubbles in C class.
#139
Original Poster
Join Date: Feb 2014
Programs: SK Pandion, BA Silver
Posts: 187
LOL... You know, as someone wrote previously Charles Heidsieck is a great non-vintage. The current release is to 60 % based on 2008 which is a very drinkable vintage to put it mildly. You would probably find that 9 of 10 people enjoy the Heidsieck. Kudos to SAS (and SQ) for catering these bubbles in C class.
Can we at least agree that the vintage Henriot they used to have sells for 25-35% more before taxes?
Claiming this is an upgrade seems somewhat lame even if it is a decent product.
#140
Suspended
Join Date: Sep 2014
Posts: 624
#141
Join Date: Feb 2011
Location: Stockholm
Posts: 13
Sure, the Henriot 2006 vintage is more expensive. But what SAS catered was the 2007 vintage, which in terms of quality (and probably price) is not in a higher league than the current Heidsieck NV. At high altitude the relative high acidity of the Heidsieck comes in handy IMO.
#142
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,186
Sure, the Henriot 2006 vintage is more expensive. But what SAS catered was the 2007 vintage, which in terms of quality (and probably price) is not in a higher league than the current Heidsieck NV. At high altitude the relative high acidity of the Heidsieck comes in handy IMO.
LOL... You know, as someone wrote previously Charles Heidsieck is a great non-vintage. The current release is to 60 % based on 2008 which is a very drinkable vintage to put it mildly. You would probably find that 9 of 10 people enjoy the Heidsieck. Kudos to SAS (and SQ) for catering these bubbles in C class.
There is indeed no guarantee that a vintage from one house is better than a NV from another. And then throw in personal taste and preferences, it is an endless point of discussion which one is best. However I am fairly certain this change was made for monetary reasons rather than flavours. For me it is a cut on both accounts, for some it will be an improvement or status quo in terms of flavour. Calling it as I believe someone did the the world's best NV Brut is somewhat of a hyperbole.
#143
Join Date: Sep 2010
Location: CPH
Programs: SK-EBD
Posts: 1,273
This ’dining-experience’ was good.
Flying late evening GVA-CPH in eco (with Mrs. Alpha) I had preordered food, which appeared to be exactly the same as is handed out in Plus.
The food-box itself is by far no gourmet, but happened to be one of the better ones, and the overall experience was great.
Sitting in row 12, we had our meal before it reached row 1 – brought by a very enthusiastic CA. He rushed back after the warm bread and took our orders for drinks – which also came fast.
He was clearly aware of my Diamond-status, so no need to show the card. Nor was that the case when we got something more to drink from the regular trolley service later.
Flying late evening GVA-CPH in eco (with Mrs. Alpha) I had preordered food, which appeared to be exactly the same as is handed out in Plus.
The food-box itself is by far no gourmet, but happened to be one of the better ones, and the overall experience was great.
Sitting in row 12, we had our meal before it reached row 1 – brought by a very enthusiastic CA. He rushed back after the warm bread and took our orders for drinks – which also came fast.
He was clearly aware of my Diamond-status, so no need to show the card. Nor was that the case when we got something more to drink from the regular trolley service later.
#144
Join Date: Oct 2013
Location: Copenhagen, Denmark
Programs: Mainly Hilton Hhonors, SAS Eurobonus
Posts: 1,981
On a flight to Rome today, I didn't get my special meal (fish/seafood).
Instead I got another kind of special meal - Bland.
It had my name on it and all.
Imagine calling a meal Bland....a not very appetizing name.
I took one look at it - it looked bland and vegetarian - and declined.
Luckily the normal meal was poached salmon and cold potatoes and it was nice and fresh.
Crew offered to file a complaint on my behalf but I declined as I was happy enough with the normal meal.
Later I was asked if I was sure I didn't want it as someone in Go actually wanted to buy it..... bon appetit.
Instead I got another kind of special meal - Bland.
It had my name on it and all.
Imagine calling a meal Bland....a not very appetizing name.
I took one look at it - it looked bland and vegetarian - and declined.
Luckily the normal meal was poached salmon and cold potatoes and it was nice and fresh.
Crew offered to file a complaint on my behalf but I declined as I was happy enough with the normal meal.
Later I was asked if I was sure I didn't want it as someone in Go actually wanted to buy it..... bon appetit.
#145
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,186
On a flight to Rome today, I didn't get my special meal (fish/seafood).
Instead I got another kind of special meal - Bland.
It had my name on it and all.
Imagine calling a meal Bland....a not very appetizing name.
I took one look at it - it looked bland and vegetarian - and declined.
Luckily the normal meal was poached salmon and cold potatoes and it was nice and fresh.
Crew offered to file a complaint on my behalf but I declined as I was happy enough with the normal meal.
Later I was asked if I was sure I didn't want it as someone in Go actually wanted to buy it..... bon appetit.
Instead I got another kind of special meal - Bland.
It had my name on it and all.
Imagine calling a meal Bland....a not very appetizing name.
I took one look at it - it looked bland and vegetarian - and declined.
Luckily the normal meal was poached salmon and cold potatoes and it was nice and fresh.
Crew offered to file a complaint on my behalf but I declined as I was happy enough with the normal meal.
Later I was asked if I was sure I didn't want it as someone in Go actually wanted to buy it..... bon appetit.
#146
Join Date: Oct 2013
Location: Copenhagen, Denmark
Programs: Mainly Hilton Hhonors, SAS Eurobonus
Posts: 1,981
And on my way home from Bologna on Tuesday evening, my special fish meal hadn't been loaded - no problem as I had eaten so much bresaola in Bologna during the day that I couldn't really claim to be hungry......
Seems it is a bit hit and miss with the special meals.
Seems it is a bit hit and miss with the special meals.
#147
FlyerTalk Evangelist
Join Date: May 2002
Location: NC
Programs: AAConciergeKey/1MM, DL DM/2 MM, UA Gold,Hilton Diamond, IHG Plat, Hyatt Globalist, Marriott Titanium
Posts: 11,982
Long-haul
Again, it's okay. My main problem here is how bloody long it takes to serve a few courses. Get the show on the road, FFS.
There are just some incredible disappointments there, too. If you want to do salmon, do it a little more inspired than "here's a brick of frozen salmon and 1 type of lettuce to accompany it".
SK J isn't cheap. I can often fly BA F for the same price (BA F is just a good J, though, so it all evens out). I'd like to see SK command that price premium. Why not aspire to be the transatlantic product from a value-for-money perspective? People do go out of their way for a good experience and this might be how we get SEA and LAX back to the real hub, CPH.
At zero cost, SK could vastly improve their long-haul offering in terms of the soft product. Food is a big part of this. Execution another. The hard product is amazing as is.
#148
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,186
Does SK serve an abbreviated meal service in business class on late-night flights. Considering ORD-CPH, which is on the A340 and leaves at 10pm...sounds like old angled seats and probably a one-tray business class. Does anyone know if that's the case or is it the standard, chef service?
SK have no planes left with angled business class seats, all are full flat.
#149
Join Date: Oct 2011
Programs: EuroBonus Diamond, Delta Skymiles 360, BAEC LTG, Hilton Diamond, Marriott Ambassador
Posts: 2,828
To many travellers dislike, SK does not make the option available or service an expedited meal service in any class on night flights.
So its either eat and don't sleep enough or don't eat and do sleep enough.
So its either eat and don't sleep enough or don't eat and do sleep enough.
#150
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,186