Let's eat, or let's not eat [SAS Catering Discussions]
Jan 10, 2017, 1:19 pm
#61
Join Date: Oct 2011
Programs: EuroBonus Diamond, Delta Skymiles 360, BAEC LTG, Hilton Diamond, Marriott Ambassador
Posts: 2,828
I will, however, concede one point: F and J are premium products. Airlines go out of their way to market them as such, and charge fares to match. It is therefore incumbent on them to provide not only at least halfway decent food in sufficient quantities, but also offer plenty of choice. Their passengers are captive customers, come from all over the world, and have diverse tastes and preferences.
Jan 10, 2017, 2:16 pm
#63
Join Date: Sep 2010
Location: CPH
Programs: SK-EBD
Posts: 1,273
I have been relatively positive to the SAS cuisine, but after having had 4 US flights in Business the last two months, I have got really depressed about the food, which together with the wine should make me a bit amused during all those hours.
On those 4 flights (2 east, 2 west), the main menu was the same every time except one dish changed every time. Boring – especially because it was bad too.
Well, starter and desert/cheese is ok (the scallops with small fresh prawns ex CPH was great), but the main dish!!!
The sea bass was flaccid.
The dear cheeks were extremely dry and hard. Uneatable.
The pork belly was just fat. Disgusting.
The chicken was dry. (on one flight it was substituted with turkey – must have been really, really dry)
The risotto (tried the veg. option) was not risotto but too thin rice porridge.
The vegetables is almost acceptable.
The appearance is generally not great.
The worst thing: the second meal westward. Two slices of cold roast beef (once I was allowed two more after all pax were served) and two kind of strange 'healthy' slaw. As Flying Moose wrote: Really bad.
Applaus for the Norwegian apple must and the Mikkeller coffee stout beer (which was out of stock last time). Unusual and great. Also the Take Off-drink is a pleasure.
On those 4 flights (2 east, 2 west), the main menu was the same every time except one dish changed every time. Boring – especially because it was bad too.
Well, starter and desert/cheese is ok (the scallops with small fresh prawns ex CPH was great), but the main dish!!!
The sea bass was flaccid.
The dear cheeks were extremely dry and hard. Uneatable.
The pork belly was just fat. Disgusting.
The chicken was dry. (on one flight it was substituted with turkey – must have been really, really dry)
The risotto (tried the veg. option) was not risotto but too thin rice porridge.
The vegetables is almost acceptable.
The appearance is generally not great.
The worst thing: the second meal westward. Two slices of cold roast beef (once I was allowed two more after all pax were served) and two kind of strange 'healthy' slaw. As Flying Moose wrote: Really bad.
Applaus for the Norwegian apple must and the Mikkeller coffee stout beer (which was out of stock last time). Unusual and great. Also the Take Off-drink is a pleasure.
Jan 11, 2017, 3:24 am
#65
Original Poster
Join Date: Feb 2014
Programs: SK Pandion, BA Silver
Posts: 187
Were the cucumber slimy?
Was the ketchup made from apples rather than tomato?
Were the red sausages almost entirely meat free?
In short was it a proper Danish red sausage hot dog?
Jan 11, 2017, 4:02 am
#66
Original Poster
Join Date: Feb 2014
Programs: SK Pandion, BA Silver
Posts: 187
And no, it's not SAS' job to regulate our calorie intake. You cannot seriously argue it's a good thing people leave the plane hungry b/c the Swedish government says you can only eat x number of calories a day.
This airline needs to be split up in national units, sorry to say.
My point was merely that on long haul flights I have been on portion sizes have been plenty large.
The above pictures - while clearly problematic from a quality perspective - would seem to indicate that at least the amount of food is not exactly small.
I agree with comments made that some of their ideas are too over engineered.
Jan 11, 2017, 4:07 am
#67
Original Poster
Join Date: Feb 2014
Programs: SK Pandion, BA Silver
Posts: 187
CPH lounge at low point
Today the CPH lounge has hit a low point for me.
I am actually missing the salmon chunks.
At first i thought there was only vegetables. But no. In the corner the grey mass is supposedly tuna mousse! I have not tried. I am not that brave.
I am actually missing the salmon chunks.
At first i thought there was only vegetables. But no. In the corner the grey mass is supposedly tuna mousse! I have not tried. I am not that brave.
Jan 11, 2017, 4:16 am
#68
Join Date: Jul 2012
Programs: BA Gold (OWE), SAS Diamond (*G)
Posts: 584
I'd rather have good vegetables than bad meat, but the trough of defrosted cauliflower/carrot/etc second from right is a real turn off.
Jan 11, 2017, 4:37 am
#69
Join Date: Oct 2011
Programs: EuroBonus Diamond, Delta Skymiles 360, BAEC LTG, Hilton Diamond, Marriott Ambassador
Posts: 2,828
That's the same cat food style Tuna that they've had in ARN for a while. A new low and not that far away from rock bottom.
What bothers me are the occasional attempts at improving which then remain temporary, like the fajitas and pizza we've seen in the ARN lounge. Exactly the kind of food people expect and wildly popular, enjoyed so much that the only disappointment comes from the slow rate of refills.
What bothers me are the occasional attempts at improving which then remain temporary, like the fajitas and pizza we've seen in the ARN lounge. Exactly the kind of food people expect and wildly popular, enjoyed so much that the only disappointment comes from the slow rate of refills.
Jan 11, 2017, 4:44 am
#70
Original Poster
Join Date: Feb 2014
Programs: SK Pandion, BA Silver
Posts: 187
That's the same cat food style Tuna that they've had in ARN for a while. A new low and not that far away from rock bottom.
What bothers me are the occasional attempts at improving which then remain temporary, like the fajitas and pizza we've seen in the ARN lounge. Exactly the kind of food people expect and wildly popular, enjoyed so much that the only disappointment comes from the slow rate of refills.
What bothers me are the occasional attempts at improving which then remain temporary, like the fajitas and pizza we've seen in the ARN lounge. Exactly the kind of food people expect and wildly popular, enjoyed so much that the only disappointment comes from the slow rate of refills.
I should probably have gone to the contract lounge at the other end of the airport or just stopped at joe and the juice.
Jan 11, 2017, 7:00 am
#72
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,187
Jan 11, 2017, 7:17 am
#73
Join Date: Jul 2012
Programs: BA Gold (OWE), SAS Diamond (*G)
Posts: 584
Jan 11, 2017, 7:34 pm
#74
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,188
Sorry in Danish only, but it seems adjustments of long haul J catering is coming from February.
https://finalcall.travel/da/store-aendringer-paa-vej-paa-sas-business-februar/
https://finalcall.travel/da/store-aendringer-paa-vej-paa-sas-business-februar/
Jan 12, 2017, 1:19 am
#75
Suspended
Join Date: Sep 2014
Posts: 624
Sorry in Danish only, but it seems adjustments of long haul J catering is coming from February.
https://finalcall.travel/da/store-ae...iness-februar/
https://finalcall.travel/da/store-ae...iness-februar/
SAS vil introducere forskellige skandinaviske delikatesser – f.eks. vil Business Class passagererne kunne få serveret “svensk kaviar” – også kaldet Kalix Löjrom
Please don't. What's next, fried cod roe? (That'd be stegt torskerogn, Danes).