E-rewards [Master Thread]
 

Anybody having trouble with $ crediting from the app? Generally I give it a few hours but this was like 12 hours ago !

None of the surveys I completed yesterday have credited. And since it's been over 24 hours, I doubt they ever will .... tls

They didn't credit for me too, but this has happened in the past and they've always credited. Disappointed, because I wanted to redeem and have to wait now...

Same here...

I did two surveys yesterday and they haven't credited.

E-rewards [Master Thread]
 

This is crap!! Come on erewards. Make sure you complain guys, I just did.

Same here :( and on top of that, my account balance went down by $1.50 between yesterday and today :confused:

E-rewards has never credited me with missing survey $ after I contacted them, and I had given up on contacting them again. Still, I went ahead and contacted them today. Maybe they'll realize it's something in their system. tls

E-rewards [Master Thread]
 

I haven't received a few surveys worth of credit today, either.

Starting to worry me. I have $44.45 in my account, but now they owe me $19.75 above that.

Wondering if I should just go ahead and redeem what I have, and cross my fingers.



Edit: They finally posted $9.75 of the $19.75 to my account. Still owe me $10. Not totally sure how they came up with $9.75, because I was owed $7.50 +$7.50 +$4.00 +$0.25 +$0.25 +$0.25. Plus today I qualified for and completed a $5.00 survey, so they currently owe me $15.00.

Edit again. Now they owe me $25.25 total, as I just completed a $10 survey, and was disqualified from another survey, so $0.25.

The points from one survey I did have posted. Waiting for the points for the second survey.

*edit* Got those as well.

Missing a handful of credits here as well. I'm guessing it's a systemwide issue.

Same case here, no credit in these 2 days (no matter finished or unfinished surveys...)
However keep on receiving new survey... I wonder if I should do that or not ~@@

The Better Business Bureau report on E-rewards makes for fascinating if depressing reading:

http://www.bbb.org/dallas/business-r...no-tx-15000294

My survey credits have all been posting the next day. I haven't had to email about missing credits since they redid the website.

Mine have not credited. In response to my inquiry, they just sent a bunch of FAQs. tls

+1 .... I monitor 4 accounts (my wife, my 2 daughters, and I) with very few problems (none recently) .... but from all the reports here, I guess I'm just lucky. Most of my surveys post within a couple minutes although some take a day or two.

No problems for me recently. I just had $100 deposited from a TV survey. I've noticed it takes a few hours for it to appear, but I think it has always been like that.

On a different question, what are people's thoughts on the best redemption value. Is the Choice $100 for 4000 points a good deal if we need to stay at an 8000 point place?

Charles

Hello!

That's call for help from a newbie.

I extremely need ~3500 Le Club Accor points and I've found out that e-rewards can be exchanged to Accor points.

The problem is I live outside USA/UK so I've set up 2 "test" :) accounts under VPN with USA/UK ip addresses.

Unfortunately I haven't got a single survey for about 3 weeks :( - I think that there's something wrong with my profiles

I've read the thread and I see that some people get surveys almost every day. Can you please share the details that you have in your profile?

Obviously I don't need any personal details.
I guess state/town/salary/occupation/etc will be fine.

Thanks.

I accessed my account for the first time in two years about two weeks ago. I updated my profile to get as many surveys as possible and have received none. Should I redeem my money and start a new account? I'm getting sick of e-miles screwing me out of crediting me for completed surveys.

Ah, tls, we seem to frequent a lot of the same places here. And in this case I (or actually Mrs. FTF) just had the same problem again too. She completed a survey, they said tech problem and she got no credit - and in response to her query they just sent the FAQs.

This has to be a new low - in the past they've just sent a nonresponsive form letter! :td:

And the kicker is, at the bottom of the FAQs, there's a link if this doesn't answer her question, and it just takes her back to the same place she put in her original complaint. Is this just a mechanism to get back another copy of the FAQs, ad infinitum? They've become just a-holes.

Attention e-rewards clients: every time they (and you) screw us over, I just get looser with the survey answers to make up for being screwed over. That too looks like an endless feedback loop.

FTF

Who sponsor the program ? Accor ?

E-rewards does seem to be slower than normal to post recently, but they have a CYA provision in the FAQ: "Occasionally, it may take 7-10 days for the credit to be posted to your account."

And some invitations I get are "empty" - after clicking on the link of new survey, there is nothing...

I'm 15 points short of 3,500 to claim a reward. Does anyone know a quick way of getting the 15 points? Sometimes I get some short personal questions on the site that earn me 25 points but I haven't had any of those for a while.

Just keep on checking your account and see if you'll get a survey there.

I do that already. Unfortunately I do get long periods where I don't get any invites. Thanks for the suggestion though.

Amen brother, amen!

On a positive note, I did have some (but only some) of my surveys credit over the weekend. But I doubt that had anything to do with the FAQ's they sent me telling me to wait 7-10 days (or whatever it was). But it was enough to put me over the redemption limit, so I am presently in a bit better mood.

It used to be that the surveys credited immediately. I sometimes had to log out and log in to see the credit, but the survey credit was almost always there. What kind of "enhancement" is it to make folks wait longer (and thus make more work for your customer service reps)? tls

Just click through your old survey emails and try to do the surveys. Sometimes there is another survey waiting, when it tells you you've done the survey and and you click next.

Yes. I've signed up using the link on their website.

Update. Most of my money has posted. Seems to be taking several days. $48 or so from last week posted over the weekend.

Since then I have done about $24 or so, still waiting.

End of the year I am getting one email a day for a new survey, but I can click the link 4-5 times and get 1-2 surveys each time.

I've had survey alerts both yesterday and today, but when I click the links in the emails (within minutes of receiving them) The E-Rewards site tells me I have no surveys available. Getting a bit annoyed with that recent trend tbh.

All my missing surveys have now/finally posted :)

Not mine!!! Ugh erewards what are you doing !!

Almost all of mine have posted but I am now sitting at $99.80 with 50 cents still outstanding. Arrrghhh!!!!!!

This is a great tip. Thanks!

What will you use it to redeem?

E-rewards [Master Thread]
 

Good news. Looks like everything is posting relatively instantly again

I did a $50 one-hour phone survey a month ago. No credit. Sent an email to inquire for missing credit and someone responded by posting the FAQ's. Absolutely ridiculous!

Over the phone survey? I would contact the survey people directly, if by some chance you had their info

Finally got a survey through to get my 15 points. Huzzah! :)