"Double Rewards" from E-Rewards
#140




Join Date: Aug 2001
Location: Southern California/Los Angeles
Programs: Various
Posts: 2,822
I was about to report that I had several e-mail exchanges with e-rewards about the double rewards, the last one had taken place about 3 weeks ago. After seeing what other have posted here about the "fix", I check my account and found $75 posted, which sounds about right for surveys I have taken since April.
#143
Join Date: Jun 2007
Programs: SPG Gold, HHonors, Marriott Rewards, Priority Club, AA,JB,DL,US,CO
Posts: 12
I've sent 2 emails to CS already - they responded to the first one, but that was a month ago. Got the "your points are expiring" email.... Any ETA on this - they really don't have their act together.
#144

Join Date: Jan 2005
Location: Portland, Oregon
Programs: AA, Delta, IcelandAir, Starbucks
Posts: 279
I just got a reply to my second or third e-mail. I would love to find out what eligibility was since I got the emails and the offer showed on my account. However, I will just be happy with the credit when it comes.
The e-mail that came today:
"Good Day,
Thank you for contacting e-Rewards. There was an error and you were not
originally eligible for the bonus reward offer. We had to manually add
you to the file; therefore your credit is taking longer than normal.
Thank you for your patience.
Sincerely,
xxxxxx
Member Services"
My account expired a few days ago, so I hope they credit soon as I only have until the end of this month to redeem them and who knows if they will be in stock.
The e-mail that came today:
"Good Day,
Thank you for contacting e-Rewards. There was an error and you were not
originally eligible for the bonus reward offer. We had to manually add
you to the file; therefore your credit is taking longer than normal.
Thank you for your patience.
Sincerely,
xxxxxx
Member Services"
My account expired a few days ago, so I hope they credit soon as I only have until the end of this month to redeem them and who knows if they will be in stock.
#145




Join Date: Feb 2007
Posts: 1,153
me too
We've got several e-reward accounts. We've been doing some "high ticket" surveys lately. Have gotten full credit for them, only to have them cut (I've just recently started to go through the summary... wow.. now I'm going to start keeping track). We've also gotten an icon with a pinochio face, wonder if others have gotten this too. All of our accounts had been used to get aa miles and hh points. When AA was dropped we all got the notice about double points. Also go the email about gift cards. After inquiring about the bonus told that we weren't originally on "the list" (unfortunatley I just did some major housecleaning of old emails <had over 4K unopened dh gets alot of junk that can't be spammed out.). Luckily on DH they're inputting these by hand. I know we got e-mails for every account. Seems like it's the same for the gift cards too. Only 3 accounts have that offer now when a month ago they all did. I think they're starting to play games. I think I'll get a screen saver of the ones that have it now and hold it as back up. Seeing how this might have happened to others I'd suggest all to probably do the same if you're intending to redeem for gift cards.
Carolyn
Carolyn
Carolyn
Carolyn
#146
Join Date: May 2003
Location: CA
Programs: AA Lifetime Gold, HHonors Diamond
Posts: 2,879
#148
Join Date: Jul 2008
Programs: AA
Posts: 2
Hi all! I've been following this thread, as my double bonus miles have not been posted either and I was hoping to get some feedback.
I was invited to join e-rewards via American Airlines, and have been a member for a few years. I've gone back and forth through 3 emails with "Adrian" regarding the posting of my rewards and was finally told that there was a mistake and I wasn't originally eligible for the bonus offer and that the rewards would have to be entered manually.
So, my question is....does anyone know....what are the eligibility requirements?
I was invited to join e-rewards via American Airlines, and have been a member for a few years. I've gone back and forth through 3 emails with "Adrian" regarding the posting of my rewards and was finally told that there was a mistake and I wasn't originally eligible for the bonus offer and that the rewards would have to be entered manually.
So, my question is....does anyone know....what are the eligibility requirements?
#149

Join Date: Apr 2006
Location: Tristram
Programs: AA Lifetime Gold, Hilton Lifetime Diamond, Priority Club, Emerald Club, Amtrak
Posts: 902
$25 today
Posted today to my account, $25 of "other activity" dated July 3.
When viewing details it shows the following instead of the July 3 "other activity."
6/27/2008 News Regarding American Airlines(R) 06/27/2008 e-Rewards Bonus $25.00
No idea what this implies, other than that they have given me one of the $25 bonuses for which I am eligible so far.
When viewing details it shows the following instead of the July 3 "other activity."
6/27/2008 News Regarding American Airlines(R) 06/27/2008 e-Rewards Bonus $25.00
No idea what this implies, other than that they have given me one of the $25 bonuses for which I am eligible so far.
#150
FlyerTalk Evangelist




Join Date: Aug 2001
Location: SF CA USA. I love large faceless corporations. And they cherish me in return (sometimes). ;)
Programs: UA Premier Gold/disappointed 1MM, HH Gold, IHG Plat, MB lifetime Gold, BW Diam Sel
Posts: 17,819
Hi all! I've been following this thread, as my double bonus miles have not been posted either and I was hoping to get some feedback.
I was invited to join e-rewards via American Airlines, and have been a member for a few years. I've gone back and forth through 3 emails with "Adrian" regarding the posting of my rewards and was finally told that there was a mistake and I wasn't originally eligible for the bonus offer and that the rewards would have to be entered manually.
So, my question is....does anyone know....what are the eligibility requirements?
I was invited to join e-rewards via American Airlines, and have been a member for a few years. I've gone back and forth through 3 emails with "Adrian" regarding the posting of my rewards and was finally told that there was a mistake and I wasn't originally eligible for the bonus offer and that the rewards would have to be entered manually.
So, my question is....does anyone know....what are the eligibility requirements?




