Hi all! I've been following this thread, as my double bonus miles have not been posted either and I was hoping to get some feedback.

I was invited to join e-rewards via American Airlines, and have been a member for a few years. I've gone back and forth through 3 emails with "Adrian" regarding the posting of my rewards and was finally told that there was a mistake and I wasn't originally eligible for the bonus offer and that the rewards would have to be entered manually.

So, my question is....does anyone know....what are the eligibility requirements?