QR Interlining (Baggage)
Aug 12, 2018, 8:13 am
#211
Join Date: Feb 2016
Location: Frankfurt
Programs: QR Platinum
Posts: 256
I just completed 1 way of my journey from Singapore to CGK on SQ and a separate ticket from CGK to Milan airport by QR.
the check through baggage did not work even though the check through tag was there. There was no staff waiting for me at the gate to process the next sector boarding pass , having worried that my baggage was left at Cgk airport, i decided to go past the custom to double check my luggage. Indeed it was there!
To caution everyone that in the event you need to retrieve your bag and recheck in at the Jakarta airport. Besure to give at least 4 hours in advance , the queue at the immigration can be extremely long up to 90min. You need to buffer even longer if your inward flight and outgoing flight are located at 2 diff terminals!
the check through baggage did not work even though the check through tag was there. There was no staff waiting for me at the gate to process the next sector boarding pass , having worried that my baggage was left at Cgk airport, i decided to go past the custom to double check my luggage. Indeed it was there!
To caution everyone that in the event you need to retrieve your bag and recheck in at the Jakarta airport. Besure to give at least 4 hours in advance , the queue at the immigration can be extremely long up to 90min. You need to buffer even longer if your inward flight and outgoing flight are located at 2 diff terminals!
Aug 12, 2018, 2:06 pm
#212
Join Date: Jul 2010
Location: SIN
Posts: 543
It didn't work. In fact, I confirmed with Krisflyer that they have interline agreement with QR before the actual date.
Aug 13, 2018, 12:55 am
#213
Join Date: Feb 2016
Location: Frankfurt
Programs: QR Platinum
Posts: 256
An interline agreement doesn't mean automatically that check through is granted AFAIK. It is just the necessary condition for it. If your flights would have been on just one PNR, they would have checked your baggage through. With 2 separate PNR's they don't.
Aug 13, 2018, 3:07 am
#214
Join Date: Mar 2017
Posts: 31
No problem interlining from KCH to DOH in KCH airport but in DOH it proved tricky however they agreed to interline. This was last week and both tickets were separate MH and QR, I heard from the agent in KCH that QR also interlines with Malindo not sure.
Aug 13, 2018, 5:38 am
#215
Join Date: Jul 2017
Location: CGK
Posts: 2,375
With interline agreements, check through luggage is wholly in the mercy of the check-in agent, and not a written benefit.
Aug 13, 2018, 5:40 am
#216
Join Date: Jul 2017
Location: CGK
Posts: 2,375
I'm not as sure if the same could be said for Malindo.
Aug 16, 2018, 10:12 am
#217
Join Date: Jul 2010
Location: SIN
Posts: 543
Aug 18, 2018, 4:00 pm
#219
Join Date: Oct 2016
Programs: BA Silver VS EI
Posts: 162
My itinerary is fairly simple I guess.
QR J DOH -AMS conecting to BA LHR -SNN! 3 hour connection time in AMS which I imagine is ok? Anyone any experience with flight connections in
AMS? And has anyone ever been turned down for
this in DOH? Many Thanks
QR J DOH -AMS conecting to BA LHR -SNN! 3 hour connection time in AMS which I imagine is ok? Anyone any experience with flight connections in
AMS? And has anyone ever been turned down for
this in DOH? Many Thanks
Aug 18, 2018, 4:11 pm
#220
FlyerTalk Evangelist
Join Date: Apr 2001
Location: MEL CHC
Posts: 21,030
If all 1 no problem: baggage will be interlined
Aug 18, 2018, 4:15 pm
#221
Join Date: Jan 2016
Location: LON
Programs: BAEC
Posts: 3,918
Note that QR will check your baggage entitlement on BA and if that is less then the QR J entitlement based on what I have seen they will only check in what your BA ticket will allow.
Can't comment on experience at DOH but I would expect less problems there than elsewhere as more people are likely to be trained on current policy. It's outstations that usually experience variable outcomes.
Aug 18, 2018, 5:50 pm
#222
Join Date: Oct 2016
Programs: BA Silver VS EI
Posts: 162
Yes it’s two separate PNRs the second leg being
AMS - LHR BA then LHR -SNN Operated by EI but under same BA PNR! Only planning on one large check in each so allowance won’t be a problem. Anyway I do have BAEC silver privileges! Thanks for reply.
AMS - LHR BA then LHR -SNN Operated by EI but under same BA PNR! Only planning on one large check in each so allowance won’t be a problem. Anyway I do have BAEC silver privileges! Thanks for reply.
Aug 19, 2018, 2:48 am
#223
Join Date: Dec 2011
Location: BRS
Programs: BA Gold, Hilton Diamond
Posts: 4,995
Print this page under "Other benefits -> Through check-in", it's in writing on their own website if they start arguing that they cannot do it, which they inevitably will.
Well, they refused to do it for me at Doha in January, even the supervisor said no. When I gave my feedback to customer relations they told me it was due to custom regulations in Prague!
Aug 19, 2018, 7:59 pm
#224
Join Date: Oct 2008
Programs: Star GOLD, EK SIlver
Posts: 94
SOF-(DOH)-SIN on QR than to BKK on SQ. Check in agent refused to check thru, big arguments with station manager, finally checked thru to BKK.
On the way back in BKK the SQ agentt without even asking me, checked thru final destination SOF.
My observations are that in Asia you never have problems, LH is also fine everywhere.
On the way back in BKK the SQ agentt without even asking me, checked thru final destination SOF.
My observations are that in Asia you never have problems, LH is also fine everywhere.
Aug 21, 2018, 8:48 am
#225
Join Date: Jul 2014
Posts: 1,132
SOF-(DOH)-SIN on QR than to BKK on SQ. Check in agent refused to check thru, big arguments with station manager, finally checked thru to BKK.
On the way back in BKK the SQ agentt without even asking me, checked thru final destination SOF.
My observations are that in Asia you never have problems, LH is also fine everywhere.
On the way back in BKK the SQ agentt without even asking me, checked thru final destination SOF.
My observations are that in Asia you never have problems, LH is also fine everywhere.
Reading the policy above, Qatar’s stated check-through policy on separate tickets is relevant to onward oneworld flights only. My understanding is they otherwise don’t check-through on separate tickets and the check-in agent would have been following policy to deny the request if this was two tickets.
The check-through policy is wholly up to each airline, though the counter agents may or may not be fully familiar with the relevant policy (particularly if they are contracted out).
I believe SQ’s policy is much more liberal, hence you had no issues on your return.
(Also, for next time, I understand that Changi staff will pick up bags if you check in at a transit counter, so long as you are travelling onwards with a full-service airline; same with HKIA.)
Last edited by crackjack; Aug 21, 2018 at 6:28 pm