Mar 8, 2017, 3:40 am

FlyerTalk Forums Expert How-Tos and Guides

Last edit by: N1Rotate

Qatar have confirmed the presence of a policy whereby if a customer booked a QSuites flight and subsequently gets an aircraft type swap can you request travel on an alternative flight, subject to availability, see post #2709 Previously this included change of routing, now it only includes changing the date on the same routing. QR issued tickets only!

The Q Suite Master Thread

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Apr 9, 2023, 11:38 pm

#4606

N1Rotate

Join Date: Dec 2009

Posts: 842

Quote:

Originally Posted by Red259

So all of these things you are mentioning are swaps? Meaning they said they were Qsuites originally and then swapped it out? Or are you just listing out flights that were not Q suites including those that never had q suites to begin with?

These are all the roundtrip flights of the 777 configured in the older 2-2-2 configuration for the last week.

Apr 10, 2023, 12:02 am

#4607

QatarA340

Join Date: Apr 2009

Location: Doha, Qatar

Programs: QR Gold

Posts: 772

Quote:

Originally Posted by N1Rotate

These are all the roundtrip flights of the 777 configured in the older 2-2-2 configuration for the last week.

Since there are only 3 A359 Qsuite aircrafts that are yet to be "repaired," all these destinations will have to remain with older style 777s for the time being, unless QR speeds up delivery of the remaining A350s.

Apr 10, 2023, 8:45 am

#4608

kq747

Join Date: Jun 2010

Location: Boston, MA

Programs: EK Gold, A3 *G, AB Gold, Jetblue Mosaic

Posts: 1,386

Quote:

Originally Posted by Red259

Wow this is upsetting to hear. I specifically booked a flight out of ATL for Q suites, So far it shows as that. I have to fly to Atlanta from NY to make the connection. Gonna be pissed if they pull a switch at the last minute.

Not sure if it was a pricing thing but you would be much better off flying from NY as qsuites is way more regular. If you notice a change, you could call and ask to be moved to a JFK flight. No guarantees they let you but there has been varying success (500miles is the apparent limit)

Apr 10, 2023, 12:38 pm

#4609

Red259

Join Date: Jun 2013

Location: NYC

Programs: Marriott Plat, Hilton Gold, UA Silver

Posts: 2,272

Quote:

Originally Posted by kq747

It is an award and there is no availability on flights out of NYC. Also is well over 500 miles between atlanta and nyc so that is out. I don't know what the chance of something opening up out of NYC close in is.

Last edited by Red259; Apr 10, 2023 at 12:47 pm

Apr 10, 2023, 2:04 pm

#4610

Stripe

Join Date: Jun 2005

Location: AUS

Programs: AA Exec Platinum/MM, DL Gold/MM, Hilton Diamond, Accor Platinum, Hertz Presidents Circle

Posts: 6,976

Quote:

Originally Posted by Jwerking

I do think that the window seats are all facing backwards - is that right? Hmm, that may be a bit weird, but should not be a problem. I read too that you can pre-order meal choices in advance to ensure your selection and can be served at any time you choose - is this done on their website and how far in advance is this done?

The single seats along the side are all "window" seats. The odd numbered seats are rear facing and you're seated right next to the window, with a shelf and a little jump seat type thing between you and suite door and the aisle. The even numbered seats are forward facing with your seat next to the suite door, and the shelf and the jump seat thing between you and the window. I have always booked the former but I sat in the latter on my last flight and it was fine. Because of the suite door there is no real loss of privacy and I found I was able to slide over onto the jump seat to get a better look out the window when I wanted.

Quote:

Originally Posted by Jwerking

Hubby and I got a complimentary upgrade to business class this past January when we flew from DFW to Hawaii - what a treat - flat bed seats and lovely food selections for the 8 hr flight. Gosh, never happened before, just upgraded for short flights which is nothing special. Hmm, now we are spoiled

Quote:

Originally Posted by Schwann

If you were that impressed by AA you'll be delighted with QR!

The AA widebodies to Hawaii are a huge step up form regular domestic first class. No, you will not mistake the service for QR but it's quite good.

Apr 10, 2023, 2:13 pm

#4611

Stripe

Join Date: Jun 2005

Location: AUS

Programs: AA Exec Platinum/MM, DL Gold/MM, Hilton Diamond, Accor Platinum, Hertz Presidents Circle

Posts: 6,976

Quote:

Originally Posted by Jwerking

I read too that you can pre-order meal choices in advance to ensure your selection and can be served at any time you choose - is this done on their website and how far in advance is this done?

You can only pre-order special meals like diabetic and Asian vegetarian. You cannot pre-order from the regular menu like you can with AA, for example. Your first hint of what is on offer will be when they hand you the menu card onboard.

Apr 10, 2023, 3:20 pm

#4612

happiest_at_40000

Join Date: Jul 2020

Location: So Cal

Programs: AA Platinum

Posts: 2,703

[QUOTE=Stripe;35159116]You can only pre-order special meals like diabetic and Asian vegetarian. You cannot pre-order from the regular menu like you can with AA, for example. Your first hint of what is on offer will be when they hand you the menu card onboard.[/QUOTE

Possibly things have changed but just this past summer I was able to select my entree from the “main meal” in advance. It was DOH-LAX so maybe on longer routes they offer it?

Apr 10, 2023, 5:31 pm

#4613

Smiley90

FlyerTalk Evangelist

Join Date: May 2015

Location: BOS, YVR, ZRH

Programs: *G

Posts: 17,399

Quote:

Originally Posted by happiest_at_40000

Quote:

Originally Posted by Stripe

Possibly things have changed but just this past summer I was able to select my entree from the “main meal” in advance. It was DOH-LAX so maybe on longer routes they offer it?

I think they only offer it FROM Doha, but not TO Doha. Confused me too.

happiest_at_40000 likes this.

Apr 10, 2023, 11:25 pm

#4614

ft101

Join Date: Jan 2010

Posts: 9,307

Quote:

Originally Posted by happiest_at_40000

Possibly things have changed but just this past summer I was able to select my entree from the “main meal” in advance. It was DOH-LAX so maybe on longer routes they offer it?

Ex DOH on shorter routes too. I pre-selected on DOH-BKK a couple of weeks ago. Only appears on website or app about a week in advance of flying.

happiest_at_40000 likes this.

Apr 14, 2023, 4:14 am

#4615

v_lebeau

Join Date: Mar 2023

Posts: 1

Q-suite swap

Happened to us today… flight QR777 (DOH-MIA). Supposed to be Qsuite; check-in did not work the whole day yesterday and provided error. Then at 4am in the morning QR changed our 777-300 from Qsuite to old 2-2-2 configuration. We were really upset, decided to change our flight date to tomorrow, 15/01/23. Really hope no changes again 😩😩😩 there was a chart showing chances of Qsuite for American routes per month, could someone share it with me please 🙏 thanks

Apr 14, 2023, 12:10 pm

#4616

MZB

Join Date: Jan 2023

Posts: 26

USB Ports

Hi...flying QSuites on both the A350-1000 and 777-300 next month and just wondering if the USB port at the seat will allow me to plug in both USB-A and USB-C cables? Thanks.

Apr 14, 2023, 5:46 pm

#4617

QatarA340

Join Date: Apr 2009

Location: Doha, Qatar

Programs: QR Gold

Posts: 772

Quote:

Originally Posted by MZB

Hi...flying QSuites on both the A350-1000 and 777-300 next month and just wondering if the USB port at the seat will allow me to plug in both USB-A and USB-C cables? Thanks.

There is no USB-C outlets, but you do have electricity ones and normal USB ones, (I'm not sure what they're called)

Apr 14, 2023, 11:31 pm

#4618

Global321

Join Date: Sep 2009

Location: Global

Posts: 5,998

Quote:

Originally Posted by MZB

Hi...flying QSuites on both the A350-1000 and 777-300 next month and just wondering if the USB port at the seat will allow me to plug in both USB-A and USB-C cables? Thanks.

Quote:

Originally Posted by QatarA340

There is no USB-C outlets, but you do have electricity ones and normal USB ones, (I'm not sure what they're called)

Adding to this correct response; I use a USB-C multiport adaptor on these flights; 2 usb and 2 usb c. Works great to power laptop, iphone and ipad at the same time.

Apr 15, 2023, 9:39 am

#4619

MZB

Join Date: Jan 2023

Posts: 26

Thanks so much Global321 and QatarA340!

Apr 15, 2023, 7:07 pm

#4620

carrotjuice

Join Date: Apr 2007

Location: Anywhere

Posts: 6,576

Checking in to my Q-suite (A359) flight recently, I was already assigned an A window seat some rows back, but was asked at checkin if I wanted seat 1A instead. The checkin agent "persuaded" me to take it "because it's a nice seat". So I did.

Now I notice on Aerolopa that there's actually a curvature at the front fusilage, which resulted in slightly reduced space for 1A as compared to other A rows. Wonder why they'd block this seat (according to this thread's wiki) to be assigned at the airport. In my view it's actually slightly "inferior" due to the reduced space, although it didn't really impact my enjoyment of the flight.