Apr 9, 2015, 8:51 pm
Last edit by: Schwann
PLEASE NOTE: The below information is largely out of date as of 2023 and needs to be updated:
Hamad International Airport (HIA) offers passengers a number of different lounges. The Departure Lounges at HIA include :
Qatar Airways Al Safwa Lounge - QR and OW First Class Passengers only
Qatar Airways Al Mourjan Lounge - QR and OW First and Business Class Passengers only
HIA First Class Lounge
HIA Business Class Lounge
Oryx Lounge
Al Maha lounge
Additionally, there is an arrivals lounge for those exiting the airport (either very long connection or if Doha is their final destination)
For information on which lounge to use, when travelling with QR, at other airports, please see here.
Which Departure Lounge can I use?
Qatar Airways Al Safwa Lounge - The Lounge access is only for Qatar Airways and Oneworld First Class passengers and is located on Level 3 of the airport. Arriving on a longhaul Qatar First class qualifies for lounge access even if connecting flight is not in F. Reports on the Lounge, can be found here(external link) and here. Photographs of the lounge, can be found here (external). Wiki for Al Safwa is here.
The absolute minimum requirement for access is a boarding card for a flight departing in F or a boarding card for an incoming longhaul F flight. Op-ups and guests are not admitted.
Qatar Airways Al Mourjan Lounge - The Lounge access is only for Qatar Airways and Oneworld First and Business Class passengers and is located on Level 3 of the airport. Information and photographs can be found here - here. A thread has recently been started specific to Al Mourjan - http://www.flyertalk.com/forum/qatar...ss-lounge.html. Existing posts in this thread about Al Mourjan will be moved there as time permits.
The absolute minimum requirement for access is a boarding card for a flight departing in J or a boarding card for an incoming longhaul J flight.
HIA First Class Lounge - The First Class Lounge is located on Concourse A, Level 2 at the airport and offers facilities which include complimentary high-speed Wi-Fi, shower facilities, conference rooms, smoking rooms, family rooms, a business centre and a nursery. First or Business class ticketed passengers as well as QR Privilege Club Platinum and Oneworld alliance Emerald members may access this facility.
The absolute minimum requirement for access is a boarding card showing OWE status for your departing flight.
HIA Business Class Lounge - This lounge, that caters for First or Business class ticketed passengers as well as QR Privilege Club, Platinum Gold and Silver members and oneworld alliance Emerald and Sapphire members, is located on Concourse A, Level 2 at the airport, and offers facilities which include complimentary high-speed Wi-Fi, shower facilities, conference rooms, smoking rooms, family rooms, a business centre and a nursery.
The absolute minimum requirement for access is a boarding card showing OWS status for your departing flight.
Oryx Lounge - May be used only by eligible customers when travelling on: British Airways, Cathay Pacific, Royal Jordanian, SriLankan Airlines. Economy passengers will be able to gain access to the lounge for a fee of QAR 200 (USD 55).
Al Maha Lounge - Available to priority pass members. Located opposite the entrance to the Oryx Lounge.
Arrivals Lounge - There are essentially 2 - the first one is prior to immigration and has some snacks, drinks, and a seating area, as well as a dedicated immigration booth. The second (and main) one is just outside customs to the left, near the W.H. Smith store. This one has snacks, drinks, a menu to order from, showers, etc. Both arrivals lounges are for QR J passengers only, oneworld status alone will not get you into the lounge.
Opening Times
QR lounges are open 24 hours/day and serve no alcoholic beverages during Ramadan (27 May-25 June 2017 and 16 May-14 June 2018).
Luggage facilites
There are luggage boxes for hand luggage in Al Safwa, Al Mourjan, First Class and Business Class lounges.
Transit Options
Alternatives for long transits:
Hamad International Airport (HIA) offers passengers a number of different lounges. The Departure Lounges at HIA include :
Qatar Airways Al Safwa Lounge - QR and OW First Class Passengers only
Qatar Airways Al Mourjan Lounge - QR and OW First and Business Class Passengers only
HIA First Class Lounge
HIA Business Class Lounge
Oryx Lounge
Al Maha lounge
Additionally, there is an arrivals lounge for those exiting the airport (either very long connection or if Doha is their final destination)
For information on which lounge to use, when travelling with QR, at other airports, please see here.
Which Departure Lounge can I use?
Qatar Airways Al Safwa Lounge - The Lounge access is only for Qatar Airways and Oneworld First Class passengers and is located on Level 3 of the airport. Arriving on a longhaul Qatar First class qualifies for lounge access even if connecting flight is not in F. Reports on the Lounge, can be found here(external link) and here. Photographs of the lounge, can be found here (external). Wiki for Al Safwa is here.
The absolute minimum requirement for access is a boarding card for a flight departing in F or a boarding card for an incoming longhaul F flight. Op-ups and guests are not admitted.
Qatar Airways Al Mourjan Lounge - The Lounge access is only for Qatar Airways and Oneworld First and Business Class passengers and is located on Level 3 of the airport. Information and photographs can be found here - here. A thread has recently been started specific to Al Mourjan - http://www.flyertalk.com/forum/qatar...ss-lounge.html. Existing posts in this thread about Al Mourjan will be moved there as time permits.
The absolute minimum requirement for access is a boarding card for a flight departing in J or a boarding card for an incoming longhaul J flight.
HIA First Class Lounge - The First Class Lounge is located on Concourse A, Level 2 at the airport and offers facilities which include complimentary high-speed Wi-Fi, shower facilities, conference rooms, smoking rooms, family rooms, a business centre and a nursery. First or Business class ticketed passengers as well as QR Privilege Club Platinum and Oneworld alliance Emerald members may access this facility.
The absolute minimum requirement for access is a boarding card showing OWE status for your departing flight.
HIA Business Class Lounge - This lounge, that caters for First or Business class ticketed passengers as well as QR Privilege Club, Platinum Gold and Silver members and oneworld alliance Emerald and Sapphire members, is located on Concourse A, Level 2 at the airport, and offers facilities which include complimentary high-speed Wi-Fi, shower facilities, conference rooms, smoking rooms, family rooms, a business centre and a nursery.
The absolute minimum requirement for access is a boarding card showing OWS status for your departing flight.
Oryx Lounge - May be used only by eligible customers when travelling on: British Airways, Cathay Pacific, Royal Jordanian, SriLankan Airlines. Economy passengers will be able to gain access to the lounge for a fee of QAR 200 (USD 55).
Al Maha Lounge - Available to priority pass members. Located opposite the entrance to the Oryx Lounge.
Arrivals Lounge - There are essentially 2 - the first one is prior to immigration and has some snacks, drinks, and a seating area, as well as a dedicated immigration booth. The second (and main) one is just outside customs to the left, near the W.H. Smith store. This one has snacks, drinks, a menu to order from, showers, etc. Both arrivals lounges are for QR J passengers only, oneworld status alone will not get you into the lounge.
Opening Times
QR lounges are open 24 hours/day and serve no alcoholic beverages during Ramadan (27 May-25 June 2017 and 16 May-14 June 2018).
Luggage facilites
There are luggage boxes for hand luggage in Al Safwa, Al Mourjan, First Class and Business Class lounges.
Transit Options
Alternatives for long transits:
- Free tour of Doha: if your transit time is between 5 and 12 hours
- Qatar-now-offers-free-96-hour-visa
- QR-organized transit accommodation (inclusive of entry visas, airport transfers, and meals): if your transit time is between 8 and 24 hours. You may qualify for free or fixed rate access (also see this thread)
- The Airport Hotel, inside international area of the airport
QR Lounges at HIA
May 20, 2015, 1:30 am
#1171
Join Date: Jul 2000
Location: AUH
Posts: 8,267
1. When is Al Safwa opening, which is pointless to discuss for obvious reasons;
2. Why is the First/Business Class Lounges so bad, which seems to have died down by itself; and
3. Krug!
May 20, 2015, 3:41 am
#1172
Join Date: Feb 2013
Location: ATH
Programs: A3,BA
Posts: 157
I am more interested to know if I would find the excellent Malbec I saw in FindAWay's trip report in the lounge (since sampling a good wine on air is not the best choice) 
I don't know if they have some expert choosing the alcohol but most of the red* wine choices they have are very well thought.
ps. I find champagne overrated and hugely overpriced (not kidding).
So I sympathize with you all drooling for free Krug.
Who in their right mind would pay more than 100 euros for a fizzy piss (kidding).
*I have no opinion for their white/sparkling since I don't drink, but I would bet they are as well.
I don't know if they have some expert choosing the alcohol but most of the red* wine choices they have are very well thought.
ps. I find champagne overrated and hugely overpriced (not kidding).
So I sympathize with you all drooling for free Krug.
Who in their right mind would pay more than 100 euros for a fizzy piss (kidding).
*I have no opinion for their white/sparkling since I don't drink, but I would bet they are as well.
Last edited by jousis; May 20, 2015 at 3:59 am
May 20, 2015, 11:50 pm
#1178
Join Date: Apr 2009
Location: Doha, Qatar
Programs: QR Gold
Posts: 772
May 21, 2015, 10:40 am
#1180
Join Date: Dec 2005
Location: Middle Earth, and often worse
Programs: BAEC Silver, A3 Gold
Posts: 2,221
Alas, Goodbye Al Mourjan 
I am back to the Business class lounge for OW S and E types - the same old lounge that I visited when flying with QR when HIA first opened a loong time ago.
Still a nice and comfortable lounge. No Krug - BUT me world is still fine because they have a very nice Australian Semellion from the Hunter valley to go with my smoked beef sannys.
Shortlisted for a business class upgrade. I am on the wait list and will find out at the gate. Asleep in DXB by 1 am - insh'allah
I am back to the Business class lounge for OW S and E types - the same old lounge that I visited when flying with QR when HIA first opened a loong time ago.Still a nice and comfortable lounge. No Krug - BUT me world is still fine because they have a very nice Australian Semellion from the Hunter valley to go with my smoked beef sannys.
Shortlisted for a business class upgrade. I am on the wait list and will find out at the gate. Asleep in DXB by 1 am - insh'allah
May 21, 2015, 1:12 pm
#1181
Join Date: Feb 2014
Location: CBG
Programs: QR Gold, BA silver
Posts: 352
Alas, Goodbye Al Mourjan I am back to the Business class lounge for OW S and E types - the same old lounge that I visited when flying with QR when HIA first opened a loong time ago.
Still a nice and comfortable lounge. No Krug - BUT me world is still fine because they have a very nice Australian Semellion from the Hunter valley to go with my smoked beef sannys.
Shortlisted for a business class upgrade. I am on the wait list and will find out at the gate. Asleep in DXB by 1 am - insh'allah
I am back to the Business class lounge for OW S and E types - the same old lounge that I visited when flying with QR when HIA first opened a loong time ago.Still a nice and comfortable lounge. No Krug - BUT me world is still fine because they have a very nice Australian Semellion from the Hunter valley to go with my smoked beef sannys.
Shortlisted for a business class upgrade. I am on the wait list and will find out at the gate. Asleep in DXB by 1 am - insh'allah
I can see the list of upgrade requests in the US but wouldn't it be quite embarrassing to 'ask' for an upgrade
May 21, 2015, 7:49 pm
#1182
Join Date: Sep 2013
Location: ZRH
Programs: QR Privilege Club Gold; Accor LeClub Platinum
Posts: 658
Was told to come back around 1 hour before flight and check if I've been upgraded anyway or if a paid upgrade is in order....
.. sadly by the time I went back, this lovely man was gone and replaced by a rather more surly person, who didn't seem to pay attention to any shortlisting or the possibility of being op-upped, and just went through with the miles upgrade.
May 22, 2015, 5:29 am
#1183
Join Date: Dec 2005
Location: Middle Earth, and often worse
Programs: BAEC Silver, A3 Gold
Posts: 2,221
I have asked several airlines BA, IB, TK, etc about upgrade possibilities (for cash). Mixed results. Only once with AC did I get an OP-UP - and I had crutches and had just come off a wheel chair. Business class was nice - in fact (Aug 2010) I asked the FA (when she was serving us red wine from a bottle - the real nice stuff) if she had ever dreamed of having a million dollars. Her reply? Yes, every day.
My response? Here is your wish. Just don't spend it all in one place. I opened my hand and gave her a $1 million dollar note - Tanzanian dollars of course
On landing she gave me the sweetest smile ( a million $ smile??) and said: "Thanks for the million dollar gift." Onward. God Bless Us - Everyone.
May 24, 2015, 2:42 pm
#1184
Join Date: Jul 2012
Location: Portland
Programs: AS MVP Gold, Marriott Gold, Hilton Gold, IHG Platinum, Starbucks Gold
Posts: 391
I'm sitting at the upstairs bar at the Al Mourjan lounge this very moment sipping a glass of Krug. It's quite clear that it is freely available by request but not on offer.
Another gentleman just walked up and asked for champagne; the bartender asked whether he'd prefer Laurent Perrier or Veuve Clicquot. He said "Krug?" and the bartender quickly produced a glass for him as well.
Another gentleman just walked up and asked for champagne; the bartender asked whether he'd prefer Laurent Perrier or Veuve Clicquot. He said "Krug?" and the bartender quickly produced a glass for him as well.
May 24, 2015, 3:46 pm
#1185
Join Date: Aug 2010
Programs: QR Gold, BAEC, Marriott Rewards Gold, SPG Gold
Posts: 1,145
Currently sitting in Al Mourjan, it's just after midnight & it appears to be considerably calmer than the usual rush hour chaos. There are plenty of spare seats around & from where I'm sitting I can see spare tables upstairs in the restaurant.
It seems the removal of Y class elites has indeed created a more 'Premium' experience for those left behind...
Edit; just to add, I've just had a shower (the ones by the Quiet rooms) & they weren't busy either, many were unoccupied.
It seems the removal of Y class elites has indeed created a more 'Premium' experience for those left behind...
Edit; just to add, I've just had a shower (the ones by the Quiet rooms) & they weren't busy either, many were unoccupied.
Last edited by impeymac; May 24, 2015 at 4:24 pm