Apr 9, 2015, 8:51 pm
Last edit by: Schwann
PLEASE NOTE: The below information is largely out of date as of 2023 and needs to be updated:
Hamad International Airport (HIA) offers passengers a number of different lounges. The Departure Lounges at HIA include :
Qatar Airways Al Safwa Lounge - QR and OW First Class Passengers only
Qatar Airways Al Mourjan Lounge - QR and OW First and Business Class Passengers only
HIA First Class Lounge
HIA Business Class Lounge
Oryx Lounge
Al Maha lounge
Additionally, there is an arrivals lounge for those exiting the airport (either very long connection or if Doha is their final destination)
For information on which lounge to use, when travelling with QR, at other airports, please see here.
Which Departure Lounge can I use?
Qatar Airways Al Safwa Lounge - The Lounge access is only for Qatar Airways and Oneworld First Class passengers and is located on Level 3 of the airport. Arriving on a longhaul Qatar First class qualifies for lounge access even if connecting flight is not in F. Reports on the Lounge, can be found here(external link) and here. Photographs of the lounge, can be found here (external). Wiki for Al Safwa is here.
The absolute minimum requirement for access is a boarding card for a flight departing in F or a boarding card for an incoming longhaul F flight. Op-ups and guests are not admitted.
Qatar Airways Al Mourjan Lounge - The Lounge access is only for Qatar Airways and Oneworld First and Business Class passengers and is located on Level 3 of the airport. Information and photographs can be found here - here. A thread has recently been started specific to Al Mourjan - http://www.flyertalk.com/forum/qatar...ss-lounge.html. Existing posts in this thread about Al Mourjan will be moved there as time permits.
The absolute minimum requirement for access is a boarding card for a flight departing in J or a boarding card for an incoming longhaul J flight.
HIA First Class Lounge - The First Class Lounge is located on Concourse A, Level 2 at the airport and offers facilities which include complimentary high-speed Wi-Fi, shower facilities, conference rooms, smoking rooms, family rooms, a business centre and a nursery. First or Business class ticketed passengers as well as QR Privilege Club Platinum and Oneworld alliance Emerald members may access this facility.
The absolute minimum requirement for access is a boarding card showing OWE status for your departing flight.
HIA Business Class Lounge - This lounge, that caters for First or Business class ticketed passengers as well as QR Privilege Club, Platinum Gold and Silver members and oneworld alliance Emerald and Sapphire members, is located on Concourse A, Level 2 at the airport, and offers facilities which include complimentary high-speed Wi-Fi, shower facilities, conference rooms, smoking rooms, family rooms, a business centre and a nursery.
The absolute minimum requirement for access is a boarding card showing OWS status for your departing flight.
Oryx Lounge - May be used only by eligible customers when travelling on: British Airways, Cathay Pacific, Royal Jordanian, SriLankan Airlines. Economy passengers will be able to gain access to the lounge for a fee of QAR 200 (USD 55).
Al Maha Lounge - Available to priority pass members. Located opposite the entrance to the Oryx Lounge.
Arrivals Lounge - There are essentially 2 - the first one is prior to immigration and has some snacks, drinks, and a seating area, as well as a dedicated immigration booth. The second (and main) one is just outside customs to the left, near the W.H. Smith store. This one has snacks, drinks, a menu to order from, showers, etc. Both arrivals lounges are for QR J passengers only, oneworld status alone will not get you into the lounge.
Opening Times
QR lounges are open 24 hours/day and serve no alcoholic beverages during Ramadan (27 May-25 June 2017 and 16 May-14 June 2018).
Luggage facilites
There are luggage boxes for hand luggage in Al Safwa, Al Mourjan, First Class and Business Class lounges.
Transit Options
Alternatives for long transits:
Hamad International Airport (HIA) offers passengers a number of different lounges. The Departure Lounges at HIA include :
Qatar Airways Al Safwa Lounge - QR and OW First Class Passengers only
Qatar Airways Al Mourjan Lounge - QR and OW First and Business Class Passengers only
HIA First Class Lounge
HIA Business Class Lounge
Oryx Lounge
Al Maha lounge
Additionally, there is an arrivals lounge for those exiting the airport (either very long connection or if Doha is their final destination)
For information on which lounge to use, when travelling with QR, at other airports, please see here.
Which Departure Lounge can I use?
Qatar Airways Al Safwa Lounge - The Lounge access is only for Qatar Airways and Oneworld First Class passengers and is located on Level 3 of the airport. Arriving on a longhaul Qatar First class qualifies for lounge access even if connecting flight is not in F. Reports on the Lounge, can be found here(external link) and here. Photographs of the lounge, can be found here (external). Wiki for Al Safwa is here.
The absolute minimum requirement for access is a boarding card for a flight departing in F or a boarding card for an incoming longhaul F flight. Op-ups and guests are not admitted.
Qatar Airways Al Mourjan Lounge - The Lounge access is only for Qatar Airways and Oneworld First and Business Class passengers and is located on Level 3 of the airport. Information and photographs can be found here - here. A thread has recently been started specific to Al Mourjan - http://www.flyertalk.com/forum/qatar...ss-lounge.html. Existing posts in this thread about Al Mourjan will be moved there as time permits.
The absolute minimum requirement for access is a boarding card for a flight departing in J or a boarding card for an incoming longhaul J flight.
HIA First Class Lounge - The First Class Lounge is located on Concourse A, Level 2 at the airport and offers facilities which include complimentary high-speed Wi-Fi, shower facilities, conference rooms, smoking rooms, family rooms, a business centre and a nursery. First or Business class ticketed passengers as well as QR Privilege Club Platinum and Oneworld alliance Emerald members may access this facility.
The absolute minimum requirement for access is a boarding card showing OWE status for your departing flight.
HIA Business Class Lounge - This lounge, that caters for First or Business class ticketed passengers as well as QR Privilege Club, Platinum Gold and Silver members and oneworld alliance Emerald and Sapphire members, is located on Concourse A, Level 2 at the airport, and offers facilities which include complimentary high-speed Wi-Fi, shower facilities, conference rooms, smoking rooms, family rooms, a business centre and a nursery.
The absolute minimum requirement for access is a boarding card showing OWS status for your departing flight.
Oryx Lounge - May be used only by eligible customers when travelling on: British Airways, Cathay Pacific, Royal Jordanian, SriLankan Airlines. Economy passengers will be able to gain access to the lounge for a fee of QAR 200 (USD 55).
Al Maha Lounge - Available to priority pass members. Located opposite the entrance to the Oryx Lounge.
Arrivals Lounge - There are essentially 2 - the first one is prior to immigration and has some snacks, drinks, and a seating area, as well as a dedicated immigration booth. The second (and main) one is just outside customs to the left, near the W.H. Smith store. This one has snacks, drinks, a menu to order from, showers, etc. Both arrivals lounges are for QR J passengers only, oneworld status alone will not get you into the lounge.
Opening Times
QR lounges are open 24 hours/day and serve no alcoholic beverages during Ramadan (27 May-25 June 2017 and 16 May-14 June 2018).
Luggage facilites
There are luggage boxes for hand luggage in Al Safwa, Al Mourjan, First Class and Business Class lounges.
Transit Options
Alternatives for long transits:
- Free tour of Doha: if your transit time is between 5 and 12 hours
- Qatar-now-offers-free-96-hour-visa
- QR-organized transit accommodation (inclusive of entry visas, airport transfers, and meals): if your transit time is between 8 and 24 hours. You may qualify for free or fixed rate access (also see this thread)
- The Airport Hotel, inside international area of the airport
QR Lounges at HIA
May 17, 2015, 1:48 pm
#1156
Join Date: Nov 2004
Location: Norway
Programs: EBS, EY Gold Eite, EK Gold, QR Platinum, Accor Gold
Posts: 476
Whilst shopping Harrods over the weekend, we came across the Qatar Airways shop. I inquired about when they expect the new First Class Lounge in Doha to open, to which a female agent replied “it’s already open”. This came as a great shock to me and so repeated my question and emphasised that I was asking about the first class lounge, again the agent said it was open and even checked with male member of staff who said the lounge has been open for some months.
May 18, 2015, 2:04 am
#1157
Join Date: Apr 2012
Posts: 1,726
I am right now in the new business lounge. Its now 8 pm, not crowded at all. Food selection is not so big but all necessary drinks here, but dont expect Krug or big selection of wine ect. They offer two wine, one beer. Only two offer for warm food (soup). I am sitting very close to the end of the lounge an there is no bad smell. At the entrance i could also smell smoke. The chairs are even more comfortable then Al Mourjanm in my opinion.
Well, the lounge is ok. I am in economy and dont expect so much. But if you compare with the gallery lounge from BA in LHR to which i also have access as OWS this new Qatar business lounge is really little poor, if you consider its their home lounge.
Well, the lounge is ok. I am in economy and dont expect so much. But if you compare with the gallery lounge from BA in LHR to which i also have access as OWS this new Qatar business lounge is really little poor, if you consider its their home lounge.
May 18, 2015, 4:43 am
#1158
Join Date: Feb 2010
Location: London, UK
Programs: BA Exec Club, SIA KrisFlyer, Qantas FF, Emirates Skywards
Posts: 1,850
Considering all the delays associated with Qatar airlines and HIA, does anyone here have any real hope that Al-Safwa will even be opened this year?
This lounge was expected to be open last year, then got delayed further before they said it was definitely April. Nearing the end of May, there is no realistic timeline that has been put through other than that it "may be open before Ramadhan".
Isn't it overly optimistic to think this lounge will be open in 2015?
P.S. I really hope the lounge is open in the next few weeks but I have seen no evidence of this happening.
This lounge was expected to be open last year, then got delayed further before they said it was definitely April. Nearing the end of May, there is no realistic timeline that has been put through other than that it "may be open before Ramadhan".
Isn't it overly optimistic to think this lounge will be open in 2015?
P.S. I really hope the lounge is open in the next few weeks but I have seen no evidence of this happening.
May 18, 2015, 9:22 am
#1160
Join Date: Sep 2011
Location: ORD/MDW
Programs: AA EXP, DL-Plat, WN-CP | Hotels: Choice-Gld, IHG-Plt, Rad-Gld, HH-Dia, Hyatt-Glob, Marriott-LtPlt
Posts: 2,889
In case it is helpful to others, below are the links to the sections of my recent TR with lots of pictures from my 2 visits to the Al Mourjan lounge in March:
We really enjoyed the lounge. It started to get very busy around 11pm and remained so until a bit after 2am. Then, it seemed to get busy again a bit after 5am.
We also took the Free Doha City Tour, with which we were not too impressed.
- An Evening in the Qatar Airways Al Mourjan Business Lounge, Doha, Qatar
- Overnight (without Sleeping) in Qatar Airways Al Mourjan Business Lounge, Doha, Qatar
We really enjoyed the lounge. It started to get very busy around 11pm and remained so until a bit after 2am. Then, it seemed to get busy again a bit after 5am.
We also took the Free Doha City Tour, with which we were not too impressed.
May 18, 2015, 1:17 pm
#1161
Join Date: Apr 2005
Location: OOL/DOH
Programs: QF LTS WP, Avis Pres Club, HH Diam.
Posts: 3,192
In case it is helpful to others, below are the links to the sections of my recent TR with lots of pictures from my 2 visits to the Al Mourjan lounge in March:
An Evening in the Qatar Airways Al Mourjan Business Lounge, Doha, Qatar
Overnight (without Sleeping) in Qatar Airways Al Mourjan Business Lounge, Doha, Qatar
We really enjoyed the lounge. It started to get very busy around 11pm and remained so until a bit after 2am. Then, it seemed to get busy again a bit after 5am.
We also took the Free Doha City Tour, with which we were not too impressed.
An Evening in the Qatar Airways Al Mourjan Business Lounge, Doha, Qatar
Overnight (without Sleeping) in Qatar Airways Al Mourjan Business Lounge, Doha, Qatar
We really enjoyed the lounge. It started to get very busy around 11pm and remained so until a bit after 2am. Then, it seemed to get busy again a bit after 5am.
We also took the Free Doha City Tour, with which we were not too impressed.
May 18, 2015, 1:40 pm
#1163
Join Date: Mar 2008
Location: London (~75% of the year).
Programs: AA PPro
Posts: 472
May 19, 2015, 2:12 am
#1164
FlyerTalk Evangelist
Join Date: May 2006
Location: TUN
Programs: TK E+
Posts: 11,230
May 19, 2015, 6:34 am
#1166
Join Date: Aug 2010
Programs: QR Gold, BAEC, Marriott Rewards Gold, SPG Gold
Posts: 1,142
I expect they'll continue to serve Krug to all Al Mourjan customers as long as QR F pax are using the lounge (much the same as the A380 onboard bar). When Al Safwa opens, & the F pax are no longer present, I suspect the Krug supply will dry up.
May 19, 2015, 6:37 am
#1167
Join Date: May 2011
Location: ORD
Posts: 208
Agent at the escalator also said 1st lounge will open very soon, late this month or really next month fwiw.
May 19, 2015, 11:39 pm
#1168
Join Date: Nov 2012
Location: Sydney
Posts: 267
I said this a few times, but I don't think the opening of Al Safwa is a guarantee that Krug will no longer be available in Al Mourjan.
While it may be very possible that Krug will move to Al Safwa, the old premium terminal at DOH had free flowing Krug in the J section (literally bottles of that stuff in the fridge), despite the fact that Krug wasn't available in the J cabin onboard the aircraft.
So it can be either really and we won't know for sure until Al Safwa opens.
While it may be very possible that Krug will move to Al Safwa, the old premium terminal at DOH had free flowing Krug in the J section (literally bottles of that stuff in the fridge), despite the fact that Krug wasn't available in the J cabin onboard the aircraft.
So it can be either really and we won't know for sure until Al Safwa opens.
May 19, 2015, 11:47 pm
#1170
Join Date: Mar 2003
Location: NYC/PSP
Programs: AA EXP, A3 Gold
Posts: 4,103
This. And just buy a bottle of Krug and enjoy with your favorite meal at home. Pairs well with pizza.
Last edited by justforfun; May 19, 2015 at 11:53 pm