[NEWBIE LOUNGE] Ask your questions here. Flame free
Aug 22, 2019, 6:40 am
#3946
Join Date: Aug 2018
Posts: 1,278
QATAR compensation question
So our long awaited and my meticulously planned IAH-MLE trip was supposed to leave last night in amazing seat 3K and 5K of Qatar's Qsuites and culminate in an overwater jacuzzi bungalow Friday morning.
I am writing this to you from the Hilton North hotel in IAH because after 4.5 hours of terrible communication and a few other things I haven't seen in 30+ years working in aviation, they cancelled the flight. We got the hotel and meal voucher and are supposedly flying out today at 4pm (gotta get out of the way got today's A350 to arrive).
Am I due any compensation besides the hotel and meal money (not that I could give a rat's ya know, but just asking) Also, those with a Chase Sapphire Reserve, is this considered something that falls under a travel interruption claim to them (I ask this because my overwater bungalow was over $700 a night and the hotel has made it clear there will be no adjustment to the price).
Thanks everyone
I am writing this to you from the Hilton North hotel in IAH because after 4.5 hours of terrible communication and a few other things I haven't seen in 30+ years working in aviation, they cancelled the flight. We got the hotel and meal voucher and are supposedly flying out today at 4pm (gotta get out of the way got today's A350 to arrive).
Am I due any compensation besides the hotel and meal money (not that I could give a rat's ya know, but just asking) Also, those with a Chase Sapphire Reserve, is this considered something that falls under a travel interruption claim to them (I ask this because my overwater bungalow was over $700 a night and the hotel has made it clear there will be no adjustment to the price).
Thanks everyone
Aug 22, 2019, 10:35 am
#3947
Join Date: Oct 2009
Location: Boston, USA
Programs: AA EXP, TK Elite, HH Gold, SPG/Marriott Gold
Posts: 939
Seat Selection for QR flights is not working. This is a third party booked ticket. QR website returns the record
correctly but Modify seat selection does not return any Seat maps or errors...just goes into endless loop :-(
correctly but Modify seat selection does not return any Seat maps or errors...just goes into endless loop :-(
Aug 22, 2019, 2:42 pm
#3948
Join Date: Dec 2014
Location: PAR
Programs: QR Plat, Accor Plat
Posts: 1,090
Just try with QR app or another oneworld website like RJ.
Aug 26, 2019, 3:55 am
#3951
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,178
Aug 26, 2019, 4:39 am
#3953
Join Date: May 2011
Location: London
Programs: BAEC Silver
Posts: 174
Apologies if this is asked a lot but I find this hard to believe.
I wanted to check the Qatar Premium lounge in Heathrow for its facilities and had a query about it's opening hours. I'm aware that Qatar has many different times throughout the day for their departures and know that in other lounges around the world they close for a short time inbetween flights. However according to the link below
https://www.oneworld.com/airport-lounges?location=LHR
the "Lounge is closed for housekeeping between 1600 hrs to 1830 hrs daily".
Is this true? If so where are the Qatar passengers sent during this time?
Another question. Is there a time limit I'm allowed to spend in the LHR Qatar Premium lounge? I would be arriving from another country in Europe and connecting in London but would probably want a long connection time so not to miss my departure with Qatar later in the day.
I wanted to check the Qatar Premium lounge in Heathrow for its facilities and had a query about it's opening hours. I'm aware that Qatar has many different times throughout the day for their departures and know that in other lounges around the world they close for a short time inbetween flights. However according to the link below
https://www.oneworld.com/airport-lounges?location=LHR
the "Lounge is closed for housekeeping between 1600 hrs to 1830 hrs daily".
Is this true? If so where are the Qatar passengers sent during this time?
Another question. Is there a time limit I'm allowed to spend in the LHR Qatar Premium lounge? I would be arriving from another country in Europe and connecting in London but would probably want a long connection time so not to miss my departure with Qatar later in the day.
Aug 26, 2019, 11:48 am
#3954
Join Date: Sep 2009
Location: Los Angeles
Programs: Marriott Platinum, Hilton Diamond
Posts: 703
We'll be flying CAI - AMM - DOH - BOS on our first middle east trip. The CAI-AMM-DOH legs of the trip are on RJ Business class and DOH-BOS in the QSuites.
When I check in for our flight home in CAI, will I get my boarding passes for all 3 legs of the trip even though they are on different airlines? I want everything to be smooth and not have to worry about check in at DOH.
Also, will we have to go through security and customs in AMM and DOH? our layover in AMM is 2 hours, 45 minutes and our layover in DOH is 4 hours, 15 minutes. I'd like to be able to access the Qatar business lounge.
When I check in for our flight home in CAI, will I get my boarding passes for all 3 legs of the trip even though they are on different airlines? I want everything to be smooth and not have to worry about check in at DOH.
Also, will we have to go through security and customs in AMM and DOH? our layover in AMM is 2 hours, 45 minutes and our layover in DOH is 4 hours, 15 minutes. I'd like to be able to access the Qatar business lounge.
Aug 26, 2019, 12:56 pm
#3955
Join Date: Aug 2017
Posts: 69
I'm about to book a QR ticket on Priceline because I can't find the flights with a longer layover, mixed cabin and connection with QF after SYD.
Obviously, I would get the 157- ticket number, am I still able to upgrade at the airport or online with Qmiles or Qcredits? Does the ticket has to be bought on QR website or can I also upgrade my flights when I booked it on an OTA?
Thanks
Obviously, I would get the 157- ticket number, am I still able to upgrade at the airport or online with Qmiles or Qcredits? Does the ticket has to be bought on QR website or can I also upgrade my flights when I booked it on an OTA?
Thanks
Aug 26, 2019, 1:06 pm
#3956
FlyerTalk Evangelist
Join Date: Nov 2018
Location: Istanbul, Turkey
Programs: TK Elite Plus,BAEC GGL,ITA Executive, AFKL Gold,QR Gold,HH Diamond,Bonvoy Gold,ALL Gold
Posts: 14,186
We'll be flying CAI - AMM - DOH - BOS on our first middle east trip. The CAI-AMM-DOH legs of the trip are on RJ Business class and DOH-BOS in the QSuites.
When I check in for our flight home in CAI, will I get my boarding passes for all 3 legs of the trip even though they are on different airlines? I want everything to be smooth and not have to worry about check in at DOH.
Also, will we have to go through security and customs in AMM and DOH? our layover in AMM is 2 hours, 45 minutes and our layover in DOH is 4 hours, 15 minutes. I'd like to be able to access the Qatar business lounge.
When I check in for our flight home in CAI, will I get my boarding passes for all 3 legs of the trip even though they are on different airlines? I want everything to be smooth and not have to worry about check in at DOH.
Also, will we have to go through security and customs in AMM and DOH? our layover in AMM is 2 hours, 45 minutes and our layover in DOH is 4 hours, 15 minutes. I'd like to be able to access the Qatar business lounge.
Aug 26, 2019, 3:44 pm
#3957
Join Date: Dec 2014
Location: PAR
Programs: QR Plat, Accor Plat
Posts: 1,090
I'm about to book a QR ticket on Priceline because I can't find the flights with a longer layover, mixed cabin and connection with QF after SYD.
Obviously, I would get the 157- ticket number, am I still able to upgrade at the airport or online with Qmiles or Qcredits? Does the ticket has to be bought on QR website or can I also upgrade my flights when I booked it on an OTA?
Thanks
Obviously, I would get the 157- ticket number, am I still able to upgrade at the airport or online with Qmiles or Qcredits? Does the ticket has to be bought on QR website or can I also upgrade my flights when I booked it on an OTA?
Thanks
I often use Priceline in conjunction with BookWithMatrix and ITA Matrix when I need to buy specific fare classes or itineraries not available on QR website and never had a problem to upgrade my tickets (provided there’s upgrade availability).
Aug 26, 2019, 4:44 pm
#3958
Join Date: Aug 2017
Posts: 69
You can upgrade QR flights bought with OTA provided you bought an upgradable booking class : W is definitely not upgradable, O and T might be upgradable (but not at the airport) when corresponding to QR saver fare and not corresponding to QR promo fare (which might be tricky to know when not booking it on QR website) and anything else (Q N S V L M K H B Y) is both upgradable in advance and at the airport.
I often use Priceline in conjunction with BookWithMatrix and ITA Matrix when I need to buy specific fare classes or itineraries not available on QR website and never had a problem to upgrade my tickets (provided there’s upgrade availability).
Yes I used 'F bc=n bc=q bc=s bc=k bc=l bc=m bc=v bc=h bc=y bc=b' on ITA Matrix to find the upgradable fare. O and T is upgradable with Qcredits only.
Aug 26, 2019, 5:13 pm
#3959
Join Date: Oct 2011
Location: ORD-downtown
Programs: MP, OW
Posts: 53
Qatar Airlines flight changes.
Hi:
My friend and I are flying ORD-DOH, DOT-KTM. Qatar Airlines changed out flights twice without notifying us. Because we now have an eight hour layover in Doha Qatar is willing to provide a hotel for us but they refuse to pay for food. Is this normal for Qatar? Any advice would be appreciated. Thanks.
My friend and I are flying ORD-DOH, DOT-KTM. Qatar Airlines changed out flights twice without notifying us. Because we now have an eight hour layover in Doha Qatar is willing to provide a hotel for us but they refuse to pay for food. Is this normal for Qatar? Any advice would be appreciated. Thanks.
Aug 26, 2019, 8:07 pm
#3960
Join Date: Jan 2010
Posts: 9,307
I know it's just the terminology used, but the Business Class Lounge is not where you want to be. Your class of travel entitles you to the much superior Al Mourjan Business Lounge but QR in their wisdom decided to put Business Class in the name of both.