Apr 16, 2016, 7:33 am
Last edit by: elitetraveler
JetSmarter is a membership program that allows members to fly on empty legs of private jets (JetDeals) and seats on scheduled private jet shuttles (JetShuttle).
JetSmarter - discussion and experiences
Jun 20, 2017, 4:46 pm
#1441
Join Date: Aug 2008
Location: SF Bay Area
Programs: UA 1K, Hyatt Globalist, Virtuoso Travel Agent, Commercial Pilot
Posts: 2,117
Jun 21, 2017, 6:01 am
#1443
Join Date: Jul 2009
Location: Los Angeles, New York, Lisbon-Portugal
Programs: BA Gold, UA Premier 1K, Amex Plat, GlobalEntry
Posts: 844
My experience with that...
In my experience, the token is returned at the point that the pilot enters your ID into his/her version of the app. I typically book my next flight when we are taxiing to take off. In order to see the token returned one must close and reopen the app.
Steve
Steve
Jun 21, 2017, 2:48 pm
#1444
Join Date: Jul 2011
Location: North America
Posts: 2,265
Thanks backdoc - good to know what to typically expect. I appreciate the feedback! ^
Jun 22, 2017, 9:41 am
#1447
Join Date: Apr 2006
Posts: 469
in the vast majority of instances, just one more seat. Generally 3 seats on midsize and supermid, 2 seats (LOL) on heavy jets, and 4 on the VLJ (mostly just seen in Europe).
Jun 22, 2017, 9:44 am
#1448
Join Date: Apr 2016
Posts: 90
Jun 22, 2017, 10:54 am
#1449
FlyerTalk Evangelist
Join Date: Nov 2007
Location: Denver • DEN-APA
Programs: AF Platinum, EK Gold, AA EXP, UA 1K, Hyatt Globalist
Posts: 21,602
Received e-mail confirmation today that I qualified for the three-month trial (I provided proof of my AA ExPlat status). You do have to speak with a sales rep before they actually "activate" your membership though, and if you try to book an appointment in their calendar, there are no free slots for two weeks. (So I'm guessing this was a successful membership boost for them!). The earliest available appointment when I checked about 90 minutes ago was Monday, June 19, and now it's Wednesday, June 21. Looks like a lot of people received their "approval" e-mails today!
Welcome to JetSmarter. I am reaching out to confirm that your app is unlocked, and you now have limited access to our routes under three hours and all last-minute JetDeals.
Should you upgrade to our less restrictive SMART Membership by Friday, June 30, I am able to offer you $1,250 off plus roll your remaining days from your SIMPLE plan into your new membership.
SMART Membership gives you more access to flights around the globe and opportunities to network with like-minded members.
ADDITIONAL BENEFITS WHEN YOU UPGRADE:
Free seats on all shuttle routes less than three hours
Access to luxury accommodations around the globe
24/7 concierge for reservations and requests
Invitations to VIP members-only events
Fell free to give me a call at my 954 number below so we can further discuss.
Jun 22, 2017, 12:07 pm
#1450
Join Date: Aug 2006
Posts: 716
I'm surprised they let you redeem that promotion considering you've already had a membership. They denied a friend of mine who just rolled off of SMART a couple of months ago.
Jun 23, 2017, 4:32 am
#1451
Join Date: Apr 2017
Posts: 56
Jun 23, 2017, 5:51 am
#1452
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
Jun 24, 2017, 12:40 pm
#1454
Join Date: Jul 2005
Location: NJ/NYC
Programs: AA EXP/LT Plat, SPG Plat/LT Plat, HHonors Gold, Hyatt Plat, IHG Plat, MR Silver
Posts: 2,786
I think this free trial program is going to result in a lot of new members, however they will be disproportionately higher frequency users. I've taken a couple of flights over the past two weeks - one jetdeal and one shuttle, both have been great. I am strongly leaning towards paying for a simple membership, and possibly the smart membership at the end of my trial.
Clearly not a sustainable model as-is, and I suspect they'll eventually cut back on the planned shuttles with the hope that member initiated shuttles will increase (and I think they will). However in the meantime...why not?
Clearly not a sustainable model as-is, and I suspect they'll eventually cut back on the planned shuttles with the hope that member initiated shuttles will increase (and I think they will). However in the meantime...why not?
Jun 24, 2017, 1:52 pm
#1455
Join Date: Apr 2006
Posts: 469
The question is whether the increase in new members will be offset by discontinued or downgraded memberships. I am very unhappy about this giveaway; the increased difficulty in booking shuttles between LA and SFO in particular, as well as near-immediate filling of desirable empty legs was predictable, and has significantly decreased my perception of the service's value. I can't imagine renewing again at the smart tier at this point.