Apr 16, 2016, 7:33 am
Last edit by: elitetraveler
JetSmarter is a membership program that allows members to fly on empty legs of private jets (JetDeals) and seats on scheduled private jet shuttles (JetShuttle).
JetSmarter - discussion and experiences
Jun 18, 2017, 11:48 am
#1426
Join Date: Apr 2017
Posts: 56
An "aviation specialist" just told me that they're not gonna sells any JetDeals in Europe anymore for an undefined amount of time. I took my membership mostly for the amazing jet deals to invite my friends & family and now it's gone. I'm gonna call AMEX to ask for a full refund. It's definitely not fair.
Jun 18, 2017, 2:46 pm
#1427
FlyerTalk Evangelist
Join Date: Nov 2001
Location: Wanting First. Buying First.
Programs: Lifetime Executive Diamond Platinum VIP with Braniff, Eastern, Midway, National & Pan Am
Posts: 17,492
If, in fact, JetSmarter was using single-engine helicopters flown by a single pilot, I would not want to fly on one even for free.
I've worked with a lot of corporate flight departments in the Northeast. Many have helicopters in addition to their fixed-wing fleet. Offhand, I cannot think of a single one who would allow their executives to fly on anything other than a twin-engine helicopter flown by two pilots. JetSmarter is correct that the S-76 is the standard for executive transport helicopters in Greater NYC.
Sometimes free services are worth what you pay for them!
Without being privy to the operator's contract with JetSmarter, the aircraft owner's contract with the operator, and the operator's overall business plan and scheduling and dispatch strategies, we will never know.
I've posited that it is entirely plausible that certain aircraft owners have directed their management company to not use their airplane for any JetSmarter flights.
Some aircraft owners are highly selective in the charter trips they approve. They do not want the unwashed masses dirtying their beloved airplanes. Other owners are desperate for cash and will accept just about any charter revenue opportunity.
Last edited by Herb687; Jun 18, 2017 at 2:53 pm Reason: multi-quote
Jun 18, 2017, 4:50 pm
#1428
Join Date: Apr 2006
Posts: 469
While most of what comes out of JetSmarter is usually marketing spin at best, slimy deliberate misrepresentation at worst, can anyone who has flown JetSmarter helicopter transfers in the past confirm the equipment type used?
If, in fact, JetSmarter was using single-engine helicopters flown by a single pilot, I would not want to fly on one even for free.
I've worked with a lot of corporate flight departments in the Northeast. Many have helicopters in addition to their fixed-wing fleet. Offhand, I cannot think of a single one who would allow their executives to fly on anything other than a twin-engine helicopter flown by two pilots. JetSmarter is correct that the S-76 is the standard for executive transport helicopters in Greater NYC.
Sometimes free services are worth what you pay for them!
If, in fact, JetSmarter was using single-engine helicopters flown by a single pilot, I would not want to fly on one even for free.
I've worked with a lot of corporate flight departments in the Northeast. Many have helicopters in addition to their fixed-wing fleet. Offhand, I cannot think of a single one who would allow their executives to fly on anything other than a twin-engine helicopter flown by two pilots. JetSmarter is correct that the S-76 is the standard for executive transport helicopters in Greater NYC.
Sometimes free services are worth what you pay for them!
Last edited by millions; Jun 20, 2017 at 3:57 pm
Jun 18, 2017, 7:27 pm
#1429
Join Date: Jul 2014
Programs: Jeff is Deaf
Posts: 541
Jun 19, 2017, 12:32 am
#1430
Join Date: Sep 2014
Location: TYO
Programs: Hyatt Globalist
Posts: 1,744
I flew my first JetDeal this weekend from SF to Santa Barbara and it was an excellent experience from start to finish.
Jun 19, 2017, 7:57 am
#1432
Join Date: Jun 2011
Location: Florida
Programs: Hyatt Diamond. SPG Plat. Marriott Plat.
Posts: 522
A customer riding on the same JetDeal as me this weekend informed us that he once experienced a cancellation after arriving at the FBO and JetSmarter proactively purchased him an F ticket on Alaska to his destination. I'm not certain on what his membership tier was, however. It's possible they don't re-accommodate free trial members, which frankly I wouldn't blame them for.
I flew my first JetDeal this weekend from SF to Santa Barbara and it was an excellent experience from start to finish.
I flew my first JetDeal this weekend from SF to Santa Barbara and it was an excellent experience from start to finish.
Last edited by Westin; Jun 19, 2017 at 8:51 am
Jun 19, 2017, 11:00 am
#1434
Join Date: Jul 2014
Programs: Jeff is Deaf
Posts: 541
From what I've been gleaming the JetDeals are quite prone to cancellation, but JetShuttle runs no matter what, aka no cancellations and reliable? Is the plane type confirmed when you book or can they swap you out to a smaller model (JetShuttle)?
Jun 19, 2017, 2:09 pm
#1435
Suspended
Join Date: Dec 2005
Posts: 9,916
https://privatejetcardcomparisons.co...ness-as-usual/
Jun 19, 2017, 9:36 pm
#1436
Join Date: Mar 2008
Location: Chicago
Programs: AA EXP, UA 1K, Wheels Up, Inspirato Pass, Marriott Titanium Elt, Hilton Diamond, Hertz Pres, Ntl P
Posts: 248
JetShuttles have always run. Only times I've seen them adjust is due to weather (ie hurricane) and they'll adjust a day at most. The equipment usually remains the same and have only been on an upgraded plane never downgraded (went from a G4 to 5)
Jun 20, 2017, 11:29 am
#1437
Join Date: Oct 2013
Posts: 45
Just booked my first shuttle. Since I only have one token, the return is showing the full flight. Anyone have issues with it selling out in the interim? (It still lists three seats.) I can always take a bus back, since it's a short flight.)
Jun 20, 2017, 12:00 pm
#1438
Join Date: Apr 2006
Posts: 469
Yes, of course it might sell out. Especially because there are so many more free members.