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Old Apr 16, 2016, 7:33 am
FlyerTalk Forums Expert How-Tos and Guides
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JetSmarter is a membership program that allows members to fly on empty legs of private jets (JetDeals) and seats on scheduled private jet shuttles (JetShuttle).
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Old Jul 14, 2017, 11:32 am
  #1576  
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Originally Posted by PbodyPhoto
I can only see the shared charter making any sense if people book something that coincides with a major event. I can see people dropping $2k for a seat on a non stop jet from say New York to the Kentucky Derby but I just can't see it working for random city pairs on random dates.
This. Most charter by the seat ventures have failed. This new offering will have very limited appeal to the charter initiator as generally those who can afford to pay $4,000/hour and up to charter a business jet are not very price sensitive. They certainly don't like the core service offering of JetSmarter which is to take the private out of private aviation.

For those price sensitive charter passengers who could afford 1/8 * $4,000+/hr for a seat, it's highly unlikely that a flight will exist at the desired date in the desired market (absent a few high-demand events and heavily traveled markets that are presumably already covered by shuttles)


Edited to add: O/T but I did get a chuckle out of JetSmarter offering a flight on a Hawker 1000. That's one rare bird!

Last edited by Herb687; Jul 14, 2017 at 11:34 am Reason: edit
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Old Jul 14, 2017, 11:47 am
  #1577  
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how is jetsuitex doing, and could they do it with smaller planes?

if NY-DC market is biggest, is it also least willing to share planes?

event market and travel market will both charter then sell packages
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Old Jul 14, 2017, 11:57 am
  #1578  
 
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Originally Posted by millions
I don't understand why liability would balloon. The credits are still not going out in amounts greater than the cash going in; they don't multiply. Some nonzero number of credits will be unused because of membership termination, and that's JS's profit (in addition to whatever small profit it extracts in the margin between the price paid to the operator and sale to "creator"). It may not be much, but it's better than almost every other aspect of its business.

All the credit use cap accomplishes is providing JS with more operating cash (and a greater pool of potential unused credits), which is not in and of itself reassuring to a holder of those credits.
Agree. Not saying it's a bad thing, I think it is actually a pretty sage move.

Cash coming in will always be greater, and they do not multiply. They are traded among members once they are in the system (member getting on an initiated shuttle can use his credit towards a seat, which transfers to the other member, so it remains in the system).

Cash comes in up front, but they are going to carry a lot of credits among members where this credit pool may be mostly additive and these credits are never 'spent' with JS outside of members leaving or spending on shuttles or in other ways.

Usage cap means they theoretically shouldn't go out of pocket on credits for high value low margin flights. If I were them I would look for high margin ancillary goods and services that members could use credits on. JS wants credits that have been traded once to get out of the system to make room for paying customers on member initiated shuttles.
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Old Jul 14, 2017, 12:13 pm
  #1579  
 
Join Date: Apr 2006
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I don't know. As a customer, distribution of credits rather than cash back, especially with an outfit as...untried as this one, is enough of a red flag. The addition of a cap on use of those credits is a bridge too far for me.

And I think there are other, less alienating ways to accomplish its goals. Take 10% off the top of credits paid to the creator when someone books an empty on shared shuttles. Heck, a company confident in its solvency and profitability should be able to take that 10% and offer cash back, rather than credits.
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Old Jul 14, 2017, 12:15 pm
  #1580  
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Originally Posted by Kagehitokiri
how is jetsuitex doing, and could they do it with smaller planes?
JetSuiteX operates in a limited number of markets with significant and quantifiable demand. There's a lot of demand for same-day business travel between the Bay Area and LA area, ditto LA to Vegas.

Other operators like Rise, SurfAir do this too - focus on connecting a limited number of markets that see a lot of regular demand and same-day business travel demand, specifically.

Outside of key corridors like Bay-Basin, DAL-HOU, NYC-CHI, etc. charter by the seat is really tough due to low volume.


if NY-DC market is biggest, is it also least willing to share planes?
My guess is that NYC-WAS would be a poor market for charter by the seat/shuttle service because the GA airports are inconveniently located. Access to DCA for private aircraft is quite restricted:
https://www.nbaa.org/ops/security/programs/dassp/

LGA is ridiculously expensive for operators and slot-restricted.

So by the time someone schleps out to TEB or up to HPN and then has to get into DC after they land at HEF, Amtrak's Acela looks more and more attractive.

Also the airspace congestion that makes air travel in the Northeast so delay prone on airlines is not avoidable by flying private. MMU/TEB/HPN bizjet traffic still has to fight for limited chunks of ZNY/ZDC airspace.
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Old Jul 14, 2017, 12:18 pm
  #1581  
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not sure why any (do many?) would use JS for charters except credits, from annual free, this, referrals

my understanding is NY-DC (and in between) is # 1 GA market, my assumption is that this is a lot of owner operated and charters where privacy and discretion is required and cost is irrelevant, and indeed even if sharing plane, cant share transportation on arrival when different final destinations

Last edited by Kagehitokiri; Jul 14, 2017 at 12:24 pm
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Old Jul 14, 2017, 12:31 pm
  #1582  
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Originally Posted by Kagehitokiri
my understanding is NY-DC (and in between) is # 1 GA market, my assumption is that this is a lot of owner operated and charters where privacy and discretion is required and cost is irrelevant...
Absolutely. For the cost is irrelevant executive that simply has to get between NY and DC, there are plenty of bizjets flying every weekday. I have seen plenty of corporate Falcon 2000s and G450s flying the Northeast Corridor with one or two passengers onboard.

But the absolute requirement for privacy and security is why a charter-by-the-seat/shared shuttle model would never work for that type of traveler.

For the potential charter by the seat customer who is price-sensitive and doesn't need absolute privacy, flying private between NY and DC is massively expensive and likely slower door-to-door than just taking Amtrak.
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Old Jul 14, 2017, 2:10 pm
  #1583  
 
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In-depth review on the shared shuttle here:

https://privatejetcardcomparisons.co...ils/#more-5351
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Old Jul 14, 2017, 3:21 pm
  #1584  
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Originally Posted by dval44
In-depth review on the shared shuttle here:

https://privatejetcardcomparisons.co...ils/#more-5351
I think Jetsmarter offering credit is an innovative idea, but will ultimately be useless because of the following lack of redeemable credit stated in the above article.. I would never use a shared charter with my family, but would consider it for a business trip. Can you only choose to sell a few seats? Because if i'm paying the bulk of it i surely don't want to be knee to knee with a stranger.

After a bit of digging, some emails and phone calls, we understand it goes something like this:

Simple Tier members who pay $5,000 per year to join JetSmarter can’t earn any credits by selling seats even if they charter a full aircraft, so really, why bother?
Smart Tier members who pay $15,000 per year to join earn credits and can use them with a $3,000 per transaction cap.
Sophisticated Tier members who pay in the range of $50,000 to join earn credits and can use them with a $6,000 per transaction cap.


I do a super bowl charter trip every year with 8 friends, usually on a Falcon 900 or Gulfstream IV. What is the point of selling the other four-six seats to other people we don't know for a credit that cannot be redeemed at once? It's not as if jetsmarter has more competitive rates than a good broker. Their charter prices ALWAYS come back 25% higher. And if I can only use my "credit" a small clip at a time. What's the point?

Another gimmick that real charter customers won't have any interest in.
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Old Jul 14, 2017, 3:26 pm
  #1585  
 
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Originally Posted by WhyPrivate
I think Jetsmarter offering credit is an innovative idea, but will ultimately be useless because of the following lack of redeemable credit stated in the above article.. I would never use a shared charter with my family, but would consider it for a business trip. Can you only choose to sell a few seats? Because if i'm paying the bulk of it i surely don't want to be knee to knee with a stranger.
Yes.
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Old Jul 14, 2017, 3:42 pm
  #1586  
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Originally Posted by millions
Yes.
That's good, a full jet with strangers isn't flying private. BUT, sharing a seat or two wouldn't hurt. Still think they should let you redeem all of the credit any time you'd like.

If they can keep pricing competitive with brokers (would need MASSIVE reduction here) and stick with some form of reliable T&C for us members they may be onto something here.
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Old Jul 14, 2017, 5:39 pm
  #1587  
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Originally Posted by WhyPrivate
That's good, a full jet with strangers isn't flying private. BUT, sharing a seat or two wouldn't hurt.
or facilitating easy legal (re)sale of seat to people you invite/approve

Originally Posted by Herb687
Absolutely. For the cost is irrelevant executive that simply has to get between NY and DC, there are plenty of bizjets flying every weekday. I have seen plenty of corporate Falcon 2000s and G450s flying the Northeast Corridor with one or two passengers onboard.

But the absolute requirement for privacy and security is why a charter-by-the-seat/shared shuttle model would never work for that type of traveler.

For the potential charter by the seat customer who is price-sensitive and doesn't need absolute privacy, flying private between NY and DC is massively expensive and likely slower door-to-door than just taking Amtrak.
hmm, add membership based first class section to jetsuitex RJs with separate first class ground handling, having membership to help cover ground op cost
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Old Jul 15, 2017, 5:32 pm
  #1588  
 
Join Date: May 2013
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Here's my main issue:

Jetsmarter is taking cash and converting it to IOU's.

For the reasons we've talked about, this should make people extememely skeptical.

Each shared shuttle seat they sell, they get thousands in cold hard cash, which they convert to "jetsmarter dollars" and turn around and give to the customer to be redeemed at a later date with them.

This is a cash-generating activity. Anyone seen the end of Dumb and Dumber when the briefcase is full of IOUs? That's what jetsmarter credits are.

Why would members take these as a form of payment versus USD?
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Old Jul 16, 2017, 12:57 am
  #1589  
 
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Originally Posted by dval44
Why would members take these as a form of payment versus USD?
Why? Because nobody in the market is offering cold hard cash.

Option A) I charter with a broker and pay $25K for my flight. End of story.
Option B) I charter with JS and pay $25K for my flight, but then I might get something that has some value (JS Credit) back.

Certainly not as good as getting dollars back, but better than getting nothing back.

If you don't mind extra folks on the plane, I can see that being attractive.
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Old Jul 16, 2017, 7:21 am
  #1590  
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Originally Posted by dordal
Why? Because nobody in the market is offering cold hard cash.

Option A) I charter with a broker and pay $25K for my flight. End of story.
Option B) I charter with JS and pay $25K for my flight, but then I might get something that has some value (JS Credit) back.

Certainly not as good as getting dollars back, but better than getting nothing back.

If you don't mind extra folks on the plane, I can see that being attractive.
I think it works only if JS is getting you a good deal on the charter (lowest price on a comparable plane and time with comparable terms) -- If you pay extra to charter via JS and then either A) they don't sell the seats or B) you don't get value out of using the credits, then why not go w a broker who gives you a better price?

I would have liked an option where you can choose credits or say 50% of seats sold in cash but no credit -- that way JetSmarter gets extra dollars for the charter and the flight starter might get some real hard dollar savings.
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