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-   -   Changes to xONEx Rule Sheet (https://www.flyertalk.com/forum/oneworld/983365-changes-xonex-rule-sheet.html)

henry999 Jun 10, 2019 6:32 am


Originally Posted by mjack99 (Post 31187602)
So here is another example. I am trying to book BRU>PER via DOH on Qatar ...

But the OW website says no...

If, as seems to be the case, this is the beginning on an RTW, then the reason is simply that one of the quirks of the OW tool is that it will not allow a QR flight for the first segment.

mjack99 Jun 10, 2019 7:41 am

Oh that is interesting. Did not know that. Rang BA and they said that those flights are allowable so that explains everything. Is there a list of quirks somewhere so I don't have to bother all you lovely people with this kind of stuff?

Thanks

Calchas Jun 10, 2019 9:53 am

Married segment logic only affects connected segments (< 24 hours apart) so (typically) you don’t need to evaluate the whole itinerary.

mjack99 Jun 10, 2019 10:59 am


Originally Posted by Calchas (Post 31188496)
Married segment logic only affects connected segments (< 24 hours apart) so (typically) you don’t need to evaluate the whole itinerary.

Got it. Thanks.

allset2travel Sep 4, 2019 5:11 pm

DONEx, must I return (on the final segment) to the city (or country) of origin?
 
I can't find the rule sheet on oneworld website.
Call RTW desk twice. First CSR said I can end DONEx in any country within the continent of origin. The second one said I can ONLY return to the CITY of origin.
I think I'd better check with fellow FTers. What do the rules say?
Thanks

danger Sep 4, 2019 5:20 pm

​​

Originally Posted by allset2travel (Post 31491195)
I can't find the rule sheet on oneworld website.
Call RTW desk twice. First CSR said I can end DONEx in any country within the continent of origin. The second one said I can ONLY return to the CITY of origin.
I think I'd better check with fellow FTers. What do the rules say?
Thanks

​​​​​​Refer to 4(c) of the rule sheet.
www.qantas.com/content/dam/qac/oneworld-clue-cards/oneworld-explorer.pdf

(c) Travel may originate at any point for which fares are published and must terminate at the same point, except that origin-destination surface segments are permitted as follows:

a. within the country of origin

b. within the Middle East

c. between the United States and Canada

d. between HKG and China

e. between Malaysia and SIN

f. within Africa

g. between Maldives and Sri Lanka/India

pandaperth Sep 4, 2019 5:21 pm


Originally Posted by allset2travel (Post 31491195)
I can't find the rule sheet on oneworld website.
Call RTW desk twice. First CSR said I can end DONEx in any country within the continent of origin. The second one said I can ONLY return to the CITY of origin.
I think I'd better check with fellow FTers. What do the rules say?
Thanks

The rule is:

4(c) Travel may originate at any point for which fares are published and must terminate at the same point,
except that origin‐destination surface segments are permitted as follows:
a. within the country of origin
b. within the Middle East
c. between the United States and Canada
d. between HKG and China
e. between Malaysia and SIN
f. within Africa
g. between Maldives and Sri Lanka/India
So, how much flexibility you have for ending the itinerary depends on where you start the itinerary

The rue sheet is found: oneworld.com --> round the world --> FAQs --> How is my fare calculated --> oneworld Explorer

anabolism Oct 11, 2019 4:05 pm

Flight Application component (H) copy and paste error?
 
I just noticed that under Flight Application, component (H) seems especially clumsily worded, looking like a copy and paste error to me:

H.A MINIMUM OF 3 AND MAXIMUM OF 16 SEGMENTS
INCLUDING SURFACE SEGMENTS BETWEEN ANY 2
AIRPORTS ARE PERMITTED FOR THE ENTIRE
JOURNEY.

I think the words "between any two airports" are there in error. I think the rules are trying to say "A minimum of three and a maximum of sixteen segments, including surface segments, are permitted for the entire journey." It makes no sense to write "a minimum of three segments ... between any two airports" when obviously the minimum is one segment.

Component (I) reads:


THE SAME CITY PAIRS/SECTORS CANNOT BE FLOWN
MORE THAN ONCE IN THE SAME DIRECTION


I'm not sure if this was a recent change. I'm looking at the rules as retrieved by EF.


anabolism Oct 11, 2019 4:16 pm

Stopovers in continent of origin
 
My recollection is that there was a restriction that within the continent of origin regarding stopovers, originally it allowed two, only one per direction, later relaxed to only allowing two, regardless of direction. In the version I just accessed via EF, there is no restriction on stopovers in the continent of origin, although the rule wording is a bit confusing:

STOPOVERS: 2 STOPOVERS REQUIRED AND UNLIMITED FREE STOPOVERS
PERMITTED ON THE PRICING UNIT
UNLIMITED IN SOUTHWEST PACIFIC
2 IN AREA 3
UNLIMITED AT ANY POINT.

I'm not clear what "2 in area 3" means. Is area 3 the same as TC3, meaning Asia/South West Pacific? Surely one is permitted more than two stopovers within Asia and South West Pacific? I routinely have three stopovers in Australia and one or two in Asia.

jerry a. laska Oct 11, 2019 7:13 pm


Originally Posted by anabolism (Post 31618658)

I just noticed that under Flight Application, component (H) seems especially clumsily worded, looking like a copy and paste error to me:

H.A MINIMUM OF 3 AND MAXIMUM OF 16 SEGMENTS
INCLUDING SURFACE SEGMENTS BETWEEN ANY 2
AIRPORTS ARE PERMITTED FOR THE ENTIRE
JOURNEY.

I think the words "between any two airports" are there in error. I think the rules are trying to say "A minimum of three and a maximum of sixteen segments, including surface segments, are permitted for the entire journey." It makes no sense to write "a minimum of three segments ... between any two airports" when obviously the minimum is one segment.

Component (I) reads:


THE SAME CITY PAIRS/SECTORS CANNOT BE FLOWN
MORE THAN ONCE IN THE SAME DIRECTION





I'm not sure if this was a recent change. I'm looking at the rules as retrieved by EF.





I'm having trouble understanding exactly what your issue is? A surface segment necessarily will exist between two airports, as in, the traveller will make their way between the two airports by some other method than flying by virtue of the xonex ticket. This "surface" segment counts as one of the 16 segments. In any event, my recollection is that this language has been like this for some time, and was inserted when oneworld clarified that coterminals no longer qualified (as in a transfer from NRT to HND was now a segment as opposed to quite some years ago when that was not a segment). This section is also worded this way via the link on one world.com:

  1. (h) A minimum of 3 and maximum of 16 segments, including surface segments between any 2 airports, are permitted for the entire journey. Free flight segments within each continent are limited as follow

Indeed, I just did a quick check and the "2 airports" language has been there since before 2014 (I'm not going to spend any more time searching).

Dr. HFH Oct 11, 2019 8:43 pm


Originally Posted by anabolism (Post 31618658)

H.A MINIMUM OF 3 AND MAXIMUM OF 16 SEGMENTS
INCLUDING SURFACE SEGMENTS BETWEEN ANY 2
AIRPORTS ARE PERMITTED FOR THE ENTIRE
JOURNEY.


Originally Posted by jerry a. laska (Post 31619154)
I'm having trouble understanding exactly what your issue is? A surface segment necessarily will exist between two airports, as in, the traveller will make their way between the two airports by some other method than flying by virtue of the xonex ticket. This "surface" segment counts as one of the 16 segments. In any event, my recollection is that this language has been like this for some time, and was inserted when oneworld clarified that coterminals no longer qualified (as in a transfer from NRT to HND was now a segment as opposed to quite some years ago when that was not a segment). This section is also worded this way via the link on one world.com:

Indeed, I just did a quick check and the "2 airports" language has been there since before 2014 (I'm not going to spend any more time searching).

I don't know when the language was added, but IMO it is confusing on its face because it is poorly written. 16 segments between any two airports, when taken literally as it is written, means that you identify two airports and you are permitted to fly between them up to 16 times.

anabolism Oct 13, 2019 7:36 am


Originally Posted by jerry a. laska (Post 31619154)
I'm having trouble understanding exactly what your issue is?

I thought I was very clear that I was struck by what appears to me as very clumsy wording.

anabolism Oct 13, 2019 7:38 am


Originally Posted by Dr. HFH (Post 31619312)
I don't know when the language was added, but IMO it is confusing on its face because it is poorly written. 16 segments between any two airports, when taken literally as it is written, means that you identify two airports and you are permitted to fly between them up to 16 times.

Even worse, the wording means you are required to use three segments between any two airports. Obviously, no one would interpret that literally, as everyone knows that makes no sense. But the rules shouldn't be nonsensical.

christep Oct 13, 2019 7:40 am

Lawyers hate commas. but it makes much more sense if you simply put a couple in:

A MINIMUM OF 3 AND MAXIMUM OF 16 SEGMENTS,
INCLUDING SURFACE SEGMENTS BETWEEN ANY 2
AIRPORTS, ARE PERMITTED FOR THE ENTIRE
JOURNEY.

And as jerry a. laska pointed out, it's there because in the good old days you could ticket coupons with, say, TYO, NYC or LON and the ground transfer between the coterminals wouldn't count. It's one of the many features that were lost in the "enhancement" of e-tickets.

anabolism Oct 13, 2019 7:42 am


Originally Posted by jerry a. laska (Post 31619154)

  1. (h) A minimum of 3 and maximum of 16 segments, including surface segments between any 2 airports, are permitted for the entire journey. Free flight segments within each continent are limited as follow

.

Notice that this version includes commas. That's what the rule is supposed to say. The version returned by EF lacks the commas and hence the minimum of three segments applies to travel between any two airports. Punctuation does matter.


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