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Changes to xONEx Rule Sheet

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Old Mar 13, 2019, 3:57 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: pandaperth
Chronological Summary of Changes to the Oneworld Explorer Rule Sheet

(click on the dates to go to the relevant posts in this thread)

2023-Oct-05 Changes to the Premium Economy surcharge table
2023-May-01 Rule 4(e) change, regarding second visit to Asia
2022-Aug-31 Comair removed from the list of BA affiliated Airlines
2022-Apr-21 S7 removed from the list of airlines
2021-Jul-01 Minor change
2021-Apr-01 AS joins the alliance
2020-May-01 LATAM (LA & JJ) leaves the alliance
2020-Apr-01 Royal Air Maroc (AT) joins the alliance
2019-Mar-15 Minor change
2019-Feb-11 Rule 4(j) Wording, in part, changed from:
QF operated services within USA (eg LAX-JFK vv) not permitted unless booked as a through flight segment between Australia & USA (eg SYD-JFK vv)
To:
QF operated services within USA (eg LAX-JFK vv) not permitted unless booked in conjunction with a QF operated and marketed online connection or stopover flight at LAX
Rule 15 Following paragraph removed
When travel originates in a country for which a specific local currency fares is published and the ticket is sold in another country, the fare will be that published for the country of origin converted to the currency of the country of sale at the bank selling rate.
Other, minor, changes
2019-Jan-08 Minor change (to the list of AA-affiliated airlines)

2018-Jun-06 Rule 16 - VOLUNTARY CHANGES / REROUTING / PENALTIES
Highlighted words removed
16(a)2d. If the rerouting results in an increase to the number of continents or extra flight segments previously charged, the ticket shall be recalculated.
2018-Mar-05 Rule 4(j) Words added:
QF operated services within USA (eg LAX-JFK vv) not permitted unless booked as a through flight segment between Australia & USA (eg SYD-JFK vv)
2017-Oct-30 Rule 5 Reservations and Ticketing: changed wording
From:
Reservations for the first overwater flight and all preceding flights must be made prior to departure.
To:
Reservations for the first international flight and all preceding flights must be made prior to departure.

Air berlin removed (it has ceased operating)
2017-Sep-05 No change (see the linked post)

2017-Aug-01 Rule 4(e) Major change regarding second visits to certain continents
Old Version:

New Version:
(e) Only one intercontinental departure and one intercontinental arrival permitted in each continent except as follows:
Two permitted in North America.
Two permitted in Asia when one is for travel between the Southwest Pacific and Europe/Middle East.
Two permitted in Europe/Middle East.
If travel is to/from Europe in both directions, itinerary may not include Mauritius/South Africa. AA Premium Economy booking classes added
2017-Feb-01 Rule 4(f) has the following words added:
No more than 4 international transfers from the one country permitted
2016-Dec-01 Rule 0 Removal of these words
3 Continent Fare is only offered for travel originating in Asia, Europe/Middle East and North America
(because southern hemisphere 3- continent itineraries became possible when JJ commenced its GRU-JNB service)
Rule 4(g) addition of these words:
The first crossing between TC areas must be flown, not surfaced
Rule 4(h) Removal of these words:
*not more than 2 of which may be between the UK and ALBANIA, ALGERIA, BULGARIA, CROATIA, CYPRUS, GREECE, MIDDLE EAST, MOROCCO, ROMANIA, RUSSIA west of the Urals, TUNISIA, TURKEY, UKRAINE.
2016-Aug-04 Rule 4(h) Removal of these words:
*segments between Europe and Middle East are not permitted if travel includes Africa and the itinerary utilises the backtracking provisions in Para 4(e) 3.1.3.or 3.2.3.
(So no more complicated rules regarding second visits to Europe/Middle East)
2016-Apr-22 Rule 4(e) Major change to the 2nd visit to Europe/Middle East rule
New wording is:
http://www.flyertalk.com/forum/membe...iddle-east.png Rule 8Stopovers.
Removal of the highlighted words:
2. Maximum two stopovers permitted in the continent of origin of which a maximum of one stopover is permitted in each direction in the country of origin.
Rule 15 Sales Restrictions
Removal of the highlighted words:
When travel originates in a country for which a specific local currency fares is published and the ticket is sold in another country, the fare will be that published for the country of origin converted to the currency of the country of sale at the bank selling rate. The resultant fare must not be lower than from the country of sale.
Exception: Not applicable when BOTH travel originates and sales are made within Europe
.

2016-Apr-01 Minor change to booking classes

2015-Dec-01 Minor change to list of affiliate airlines and to the cancellation fee

2015-Nov-01 US Airways removed from list of airlines (its merger with AA was complete)

2015-Sep-01Rule 4(k) ATL added to list of east coast cities
Rule 26 Change to group booking codes
2015-Jun-01 Rule 4(k) TPA added to list of east coast cities

2015-Feb-01 Minor change to the list of affiliated carriers
Rule 16 Voluntary Changes
Removal of “Date/Time/Carrier” changes. Phrase now used is “changes to ticketed points”
2014-Nov-01 Rule 4(j) change to the list of affiliated airlines

2014-Oct-01 Rule 5 Highlighted words added
NOTE: For flights where First or Business Class is not offered or available, passengers may travel in a lower Class, in the applicable booking code for that lower Class.
Where the applicable booking class for the lower class is not available,
Passengers travelling on First Class Fares may book Y class
Passengers travelling on DONE* Business Class Fares may book B class

2014-Aug-01 Minor changes only

2014-Jul-01 IONE3 fares added
Other minor changes
2014-May-01 UL joins Oneworld

2014-Apr-01 JJ and US join Oneworld

2013-Dec-01 Allows DONEn travellers to fly in first class on QR’s Middle East flights

2013-Oct-30 QR joins Oneworld
Complicated new rule for 2nd visit to Europe/Middle East in conjunction with travel to/from/via Africa
2013-Oct-01 LAN Colombia joins Oneworld

2013-Jul-01 Minor changes
Removed the ability to purchase extra intra-continent flight segments
2013-Mar-01 Changes subsequently discovered
Continents transited to be counted
Rule 8. The highlighted words dropped
Maximum two stopovers permitted in the continent of origin of which a maximum of one stopover is permitted in each direction in the country of origin.

2013-Jan-31 MH joins Oneworld

2012-Nov Rule 0 The highlighted words added
TRAVEL BETWEEN SOUTH WEST PACIFIC AND EUROPE/MIDDLE EAST ON A SINGLE FLIGHT NUMBER/OR BY SURFACE IS CONSIDERED TRAVELLING SWP-ASIA-EUROPE/ MIDDLE EAST THROUGH THREE CONTINENTS
2011-May-02 Rule 4(l) Change to the list of Australian trans-continental flights allowed

2011-Apr-01 Rule 4(e)(3) Tanzania removed from the list of African countries where 2nd visit to Europe/Middle East allowed

2011-Feb-02 QF codeshare flight on JQ allowed
Albania and Turkey added to the list of countries to/from which only two flights allowed from/to UK
2010-Nov-01 Highlighted words added
TRAVEL BETWEEN SWP AND EUROPE/MIDDLE EAST ON A SINGLE FLIGHT NUMBER/ OR BY SURFACE IS CONSIDERED TRAVELLING SWP-ASIA-EUROPE THROUGH THREE CONTINENTS.
Premium Economy supplements increased
2009-Nov-30 Rule 4(l) Change to the list of Australian trans-continental flights allowed

2009-Aug-04 Rule 4(c) Origin-Destination surface segment allowed between Maldives and Sri Lanka/India
Rule 8. Highlighted words added
Maximum two stopovers permitted in the continent of origin of which a maximum of one stopover is permitted in each direction in the country of origin









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Old Jul 20, 2018, 4:54 pm
  #571  
 
Join Date: Aug 2004
Programs: AA (EP), Hilton (Diamond), Marriott Bonvoy (Titanium)
Posts: 8,937
I have a DONEx ticket issued by a TA on QR stock. The TA charges for making any changes, including date and time. Can I call QR to make date/time changes after taking the first flight? Are QR telephone agents familiar with xONEx tickets?
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Old Jul 22, 2018, 3:35 pm
  #572  
 
Join Date: May 2016
Location: HEL
Programs: BA Gold, AA PLT, AS MVP Gold
Posts: 78
Originally Posted by anabolism
I have a DONEx ticket issued by a TA on QR stock. The TA charges for making any changes, including date and time. Can I call QR to make date/time changes after taking the first flight?
Yes, you should be able to change the ticket directly with QR after first flight. Be aware of big difference in QR service fees depending to which country number you call to. Don't have personal experience about xONEx changes with QR.

In theory, any OW airline can make changes to the ticket after the first flight, but it might be hard to get them do it.
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Old Jul 22, 2018, 5:50 pm
  #573  
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Join Date: Jan 2007
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Posts: 12,757
Originally Posted by thois
Don't have personal experience about xONEx changes with QR.
Don't expect QR agents to have a lot of knowledge about xONEx fares, how they work, what the rules are, etc. And that could work both with you (they don't know that whatever it is that you're requesting isn't permitted) and against you (they don't know the rules, so it's easier to say that your requested change isn't permitted so they don't get left paying for their mistake).
Dr. HFH is offline  
Old Jul 22, 2018, 9:25 pm
  #574  
 
Join Date: Sep 2004
Location: country Western Australia
Programs: QF SG(LTS) - AA LTG(1MM)
Posts: 2,771
My Perth TA simply passed on the charges that QR made for date changes to my xONEx. But then again we have cooperated for more than 15 years.....

Happy wandering
Fred
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Old Jul 26, 2018, 4:21 am
  #575  
 
Join Date: Jun 2010
Programs: SQ*G BA GGL/CCR
Posts: 188
Hi All,

I have a DONE ticket in issue and am trying to optimise the last legs to squeeze out as much as I can from it : ) Currently flown:
OSL-LHR (<24 hrs) - KUL (surface) DPS - HKG -YVR (surface) SAN - LHR -?

So basically I am currently in LHR and was wanting to add somewhere interesting to it. Seems Middle East, South Africa and Mauritius are excluded. I do have an Iceland trip planned so could do LHR-KEF-LHR (drop the OSL leg). But that’s pretty cheap Avios and limited mileage run potential. I would love to add SEZ but computer says no (any idea why?). Any other ideas for maximising distance/interesting location on this last leg?

Much appreciated.
SQjunkie is offline  
Old Jul 26, 2018, 7:09 am
  #576  
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Join Date: Jun 2002
Location: Hong Kong
Programs: None any more
Posts: 11,017
Computer says no because the ticket you have is, apparently, a DONE3 and SEZ is in a 4th continent. You should be able to add anywhere that BA flies in the Middle East.
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Old Jul 26, 2018, 7:21 am
  #577  
 
Join Date: Jun 2010
Programs: SQ*G BA GGL/CCR
Posts: 188
Thanks christep. Apparently the oneworld travel planner tells me I can’t include Middle East or South Africa/Mauritius.
SQjunkie is offline  
Old Jul 26, 2018, 7:25 am
  #578  
 
Join Date: May 2016
Location: HEL
Programs: BA Gold, AA PLT, AS MVP Gold
Posts: 78
Originally Posted by christep
Computer says no because the ticket you have is, apparently, a DONE3 and SEZ is in a 4th continent.
You should be able to pay the historical fare difference to upgrade from DONE3 to DONE4.

It could be possible that the ticket is purchased before the rule change, when the stop in Europe needed to be transit without stopover so that the computer doesn't allow to add Africa anymore. Even if that's the case, you might be able to get over it by referring to current rules.
thois is offline  
Old Jul 26, 2018, 7:36 am
  #579  
 
Join Date: May 2016
Location: HEL
Programs: BA Gold, AA PLT, AS MVP Gold
Posts: 78
Double post due to database error, please delete.
thois is offline  
Old Jul 27, 2018, 1:25 am
  #580  
 
Join Date: Sep 2005
Location: TPE / HSZ
Programs: CX GO (=SPH), IHG Diamond Amb, Hertz 5*, Accor, Hilton, National
Posts: 6,437
Originally Posted by thois
You should be able to pay the historical fare difference to upgrade from DONE3 to DONE4.

It could be possible that the ticket is purchased before the rule change, when the stop in Europe needed to be transit without stopover so that the computer doesn't allow to add Africa anymore. Even if that's the case, you might be able to get over it by referring to current rules.
Technically, if you are using historical fare, you can't refer to new rules that become effective after original purchase. In reality, what the airline will say, I don't know.
Calchas likes this.
ernestnywang is offline  
Old Jul 27, 2018, 6:24 am
  #581  
 
Join Date: Sep 2008
Programs: A3 *G, AA exePlat, AS MVP 75k Gold, JL sapphire, UA silver
Posts: 4,035
Originally Posted by ernestnywang
Technically, if you are using historical fare, you can't refer to new rules that become effective after original purchase. In reality, what the airline will say, I don't know.
In reality, an airline enforced the historical fare rule on me.

i had a fare ticketed on Dec 1, 2016 and it was the old fare rule that was attached to the ticket... I was trying to argue that there was a new fare rule on Dec 1, 2016 and it was firmly denied.
ernestnywang likes this.
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Old Jul 27, 2018, 6:29 am
  #582  
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Join Date: Mar 2013
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Originally Posted by pbd456
In reality, an airline enforced the historical fare rule on me.

i had a fare ticketed on Dec 1, 2016 and it was the old fare rule that was attached to the ticket... I was trying to argue that there was a new fare rule on Dec 1, 2016 and it was firmly denied.
I think in practicality you will get the fare rules in effect when the reservations were first made.
Calchas is offline  
Old Jul 27, 2018, 6:40 am
  #583  
 
Join Date: Sep 2008
Programs: A3 *G, AA exePlat, AS MVP 75k Gold, JL sapphire, UA silver
Posts: 4,035
Originally Posted by Calchas
I think in practicality you will get the fare rules in effect when the reservations were first made.
correct, but some airlines are not very good at checking historical fare rule. I also have tickets that I think I can get around historical fare rule.
since they are all done by human being, i think it really depends on luck and skill (of the ticketing agent).
Calchas likes this.
pbd456 is offline  
Old Jul 27, 2018, 9:09 am
  #584  
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Originally Posted by pbd456
correct, but some airlines are not very good at checking historical fare rule. I also have tickets that I think I can get around historical fare rule.
since they are all done by human being, i think it really depends on luck and skill (of the ticketing agent).
Agree completely
Calchas is offline  
Old Jul 31, 2018, 8:57 am
  #585  
 
Join Date: Jun 2010
Programs: SQ*G BA GGL/CCR
Posts: 188
Originally Posted by christep
Computer says no because the ticket you have is, apparently, a DONE3 and SEZ is in a 4th continent. You should be able to add anywhere that BA flies in the Middle East.
Sorry - just dawned on me - but given SEZ is in Africa, why is it ok to include e.g. Lagos or Accra but not SEZ? I get there is a specific exclusion for South Africa and Mauritius, but SEZ is listed in those exclusions.
SQjunkie is offline  


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