Oneworld booking and pricing experiences
#2237




Join Date: Jun 2024
Posts: 12
#2238




Join Date: Jun 2024
Posts: 12
I think it's the "price" is not available. The fare class for the issued ex-CAI RTW ticket is still there, so anyone can still make changes provided there are tickets left in the same fare class (without price difference).
#2239
FlyerTalk Evangelist


Join Date: Aug 2001
Posts: 10,649
This is different than making changes to previously purchased ex CAI RTW tickets.
#2240
FlyerTalk Evangelist




Join Date: Jan 2007
Location: BOS/UTH
Programs: AA LT PLT; QRPC PLT/OW EMD; Bonvoy LT Titanium
Posts: 14,600
#2241

Join Date: Nov 2023
Posts: 204
Could the problem with changing/re-ticketing the Cairo originating fare be with the fact the fare is no longer offered? Now, I am only speculating, but I am unable to find a CAI-CAI explorer fare on Expert Flyer on the six or several airlines I plugged in, including Royal Air Maroc, Royal Jordanian, Qatar (surprise!), etc. While searching for the answer to this question, I did stumble upon the thread re Star Alliance RTW from CAI--and how great their booking tool is compared to oneworld. Has anyone been able to purchase a Cairo fare lately?
#2242


Join Date: Feb 2007
Location: New York, NY
Posts: 2,057

#2243
FlyerTalk Evangelist




Join Date: Jan 2007
Location: BOS/UTH
Programs: AA LT PLT; QRPC PLT/OW EMD; Bonvoy LT Titanium
Posts: 14,600
#2244
FlyerTalk Evangelist


Join Date: Aug 2001
Posts: 10,649
#2245

Join Date: Nov 2023
Posts: 204
Sharing updates on my attempts to add stops with ex-CAI DONE3 issued by QF.
Background
Initial ticket price was around AUD3980 ticket + AUD1290 for YQ/YR
Initial segment was 13 air segments, and 2 surface segment, open jaw at DOH
4 segment flown (3 inter Europe, 1 from Europe to Asia)
I tried to change my balance itinerary by removing 2 surface (replace with inter US) and add final segment to DOH-DXB
Was told by QF team that for ex-CAI ticket, they cant calculate the change cost, unless,
1. Remove cities that stop multiple times (I have 2x KUL and 2x DFW)
2. End it with DOH-CAI
After many rounds of attempts with different agents, it seems always route back to same agent that willing to handle but with above restriction. Others just said they cant priced.
So, I made changes according to above, and was quoted 4.9k AUD price difference. Does this sound right? more like complete re-price the whole itinerary with new pricing?
If i were to cancel and opt for refund, I would get back AUD3.8k
Background
Initial ticket price was around AUD3980 ticket + AUD1290 for YQ/YR
Initial segment was 13 air segments, and 2 surface segment, open jaw at DOH
4 segment flown (3 inter Europe, 1 from Europe to Asia)
I tried to change my balance itinerary by removing 2 surface (replace with inter US) and add final segment to DOH-DXB
Was told by QF team that for ex-CAI ticket, they cant calculate the change cost, unless,
1. Remove cities that stop multiple times (I have 2x KUL and 2x DFW)
2. End it with DOH-CAI
After many rounds of attempts with different agents, it seems always route back to same agent that willing to handle but with above restriction. Others just said they cant priced.
So, I made changes according to above, and was quoted 4.9k AUD price difference. Does this sound right? more like complete re-price the whole itinerary with new pricing?
If i were to cancel and opt for refund, I would get back AUD3.8k
Last edited by kayzng; Jun 20, 2024 at 2:37 am Reason: refund is 3.8k, not 3.8
#2246
FlyerTalk Evangelist




Join Date: Jan 2007
Location: BOS/UTH
Programs: AA LT PLT; QRPC PLT/OW EMD; Bonvoy LT Titanium
Posts: 14,600
For comparison I just ticketed my next DONE3 ex-NRT through the AA RTW desk. Base fare $4,180 (they told me that that's the JPY fare converted to USD -- the dollar has been particularly strong over the past few weeks). "Taxes and fees" -- $358.90 "Carrier-imposed fees" -- $363.80 TOTAL: $4,902.70
#2247



Join Date: Mar 2008
Location: used to be PER, now it's nowhere/eveywhere
Programs: QFF NB, AA GLD
Posts: 3,692
Sharing updates on my attempts to add stops with ex-CAI DONE3 issued by QF.
Background
Initial ticket price was around AUD3980 ticket + AUD1290 for YQ/YR
Initial segment was 13 air segments, and 2 surface segment, open jaw at DOH
4 segment flown (3 inter Europe, 1 from Europe to Asia)
I tried to change my balance itinerary by removing 2 surface (replace with inter US) and add final segment to DOH-DXB
Was told by QF team that for ex-CAI ticket, they cant calculate the change cost, unless,
1. Remove cities that stop multiple times (I have 2x KUL and 2x DFW)
2. End it with DOH-CAI
After many rounds of attempts with different agents, it seems always route back to same agent that willing to handle but with above restriction. Others just said they cant priced.
So, I made changes according to above, and was quoted 4.9k AUD price difference. Does this sound right? more like complete re-price the whole itinerary with new pricing?
If i were to cancel and opt for refund, I would get back AUD3.8.
Background
Initial ticket price was around AUD3980 ticket + AUD1290 for YQ/YR
Initial segment was 13 air segments, and 2 surface segment, open jaw at DOH
4 segment flown (3 inter Europe, 1 from Europe to Asia)
I tried to change my balance itinerary by removing 2 surface (replace with inter US) and add final segment to DOH-DXB
Was told by QF team that for ex-CAI ticket, they cant calculate the change cost, unless,
1. Remove cities that stop multiple times (I have 2x KUL and 2x DFW)
2. End it with DOH-CAI
After many rounds of attempts with different agents, it seems always route back to same agent that willing to handle but with above restriction. Others just said they cant priced.
So, I made changes according to above, and was quoted 4.9k AUD price difference. Does this sound right? more like complete re-price the whole itinerary with new pricing?
If i were to cancel and opt for refund, I would get back AUD3.8.
Assuming your itinerary conforms to all the other rules:
- There is no restriction on multiple stopovers at the same place
- There is no requirement to end in CAI (can be anywhere in the Middle East)
- You have already flown the first segment, therefore the base fare in effect when you purchased the ticket is now fixed, and you are not adding, or subtracting, continents, so there is no re-price for that. Therefore the AUD4.9k charge is unwarranted
- The cancellation refund of AUD3.9 is believable! Adding the 'D' class 1-way fares of the flights already flown would likely eat up what you paid for the whole ticket.
- Ask for a full, written, breakdown of the components of the $4.9K charge
- Armed with that, argue you case for it being unwarranted
- If getting nowhere, even after speaking to a supervisor, then ask for the supervisor's details - say it's for when you make your complaint to the ACCC (Australian Competition and Consumer Commission) - this will demonstrate that you know at least a little about your rights and may cause them to look more closely at your situation.
Good luck, and please let us know how it works out (I am interested, because I start my ex-CAI DONE5 next Tuesday and might want to re-route some segments at the end on my itinerary)
#2248




Join Date: Mar 2008
Location: London, UK
Programs: AY Platinum (BA refugee), AA liftime gold
Posts: 692
I booked with AA and more than one agent said that if a change involves a $125 fee then the base fare would be reviewed as well as taxes and surcharges. I'm hoping in the end that's not how it will work and am keen to hear of recent experiences (especially for anyone dealing with AA)
#2249
FlyerTalk Evangelist




Join Date: Jan 2007
Location: BOS/UTH
Programs: AA LT PLT; QRPC PLT/OW EMD; Bonvoy LT Titanium
Posts: 14,600
I booked with AA and more than one agent said that if a change involves a $125 fee then the base fare would be reviewed as well as taxes and surcharges. I'm hoping in the end that's not how it will work and am keen to hear of recent experiences (especially for anyone dealing with AA)
If the rerouting results in an increase to the number of continents previously charged, the ticket shall be recalculated. Ticket may be reissued to any applicable Explorer fare validating all rules of the new fare except for restrictions on retroactive use. Rerouting fee applies when the resulting fare is less than or equal to the original fare. No refund applies. See Upgrading provisions when recalculation results in a new fare basis at a higher value.
Other opinions?
#2250

Join Date: Nov 2023
Posts: 204
That's all nonsense by the QF team.
Assuming your itinerary conforms to all the other rules:
Good luck, and please let us know how it works out (I am interested, because I start my ex-CAI DONE5 next Tuesday and might want to re-route some segments at the end on my itinerary)
Assuming your itinerary conforms to all the other rules:
- There is no restriction on multiple stopovers at the same place
- There is no requirement to end in CAI (can be anywhere in the Middle East)
- You have already flown the first segment, therefore the base fare in effect when you purchased the ticket is now fixed, and you are not adding, or subtracting, continents, so there is no re-price for that. Therefore the AUD4.9k charge is unwarranted
- The cancellation refund of AUD3.9 is believable! Adding the 'D' class 1-way fares of the flights already flown would likely eat up what you paid for the whole ticket.
- Ask for a full, written, breakdown of the components of the $4.9K charge
- Armed with that, argue you case for it being unwarranted
- If getting nowhere, even after speaking to a supervisor, then ask for the supervisor's details - say it's for when you make your complaint to the ACCC (Australian Competition and Consumer Commission) - this will demonstrate that you know at least a little about your rights and may cause them to look more closely at your situation.
Good luck, and please let us know how it works out (I am interested, because I start my ex-CAI DONE5 next Tuesday and might want to re-route some segments at the end on my itinerary)



