Originally Posted by
kayzng
Was told by QF team that for ex-CAI ticket, they cant calculate the change cost, unless,
1. Remove cities that stop multiple times (I have 2x KUL and 2x DFW)
2. End it with DOH-CAI
Seems to me that in this case, one has to define "can't" fairly specifically. Do they really mean
can't or
won't? There was a recent post about QF's claiming that its systems were unable to make a certain change, perhaps that's what's holding things up here. I believe that your requested changes are permitted by the rules, but that's not going to help you if QF's systems are incapable.
Originally Posted by
kayzng
So, I made changes according to above, and was quoted 4.9k AUD price difference. Does this sound right? more like complete re-price the whole itinerary with new pricing?
Sounds way overpriced to me. If you're not adding a continent, and you're not moving D to A, your requested changes should be covered by Rule 16(a)2.b, for a total fee of USD $125. Maybe try citing the specific rule to the agent? At the end of the day, however, QF is going to charge what it's going to charge, and you (and we) are in a take-it-or-leave-it situation. There's no central OneWorld authority to which to appeal a decision that is inconsistent with the published rules.
For comparison I just ticketed my next DONE3 ex-NRT through the AA RTW desk. Base fare $4,180 (they told me that that's the JPY fare converted to USD -- the dollar has been particularly strong over the past few weeks). "Taxes and fees" -- $358.90 "Carrier-imposed fees" -- $363.80 TOTAL: $4,902.70