Cars at HNL
Nov 15, 2014, 9:19 pm
#181
Join Date: Nov 2009
Programs: National Exec, HA Pualani Gold
Posts: 599
Picked up early this morning -- different experience from last Friday. I went to the counter (rather than the booth) and was asked why I didn't go to the booth as an Emerald Club member since it was open.
Exec had:
- Chevy Camaro Convertible (2x)
- Ford Mustang hardtop
- Hyundai Santa Fe
- Hyundai Tuscon
- Nissan Maxima (2x)
Emerald had:
- '14 Hyundai Sonata (several)
- Altima
- Fusion SE with Luxury package
- '15 Jetta SE
I took the '15 Jetta with just 32 miles on the odometer (short video here). One nice touch was the bottled water (which I didn't get last week).
Exec had:
- Chevy Camaro Convertible (2x)
- Ford Mustang hardtop
- Hyundai Santa Fe
- Hyundai Tuscon
- Nissan Maxima (2x)
Emerald had:
- '14 Hyundai Sonata (several)
- Altima
- Fusion SE with Luxury package
- '15 Jetta SE
I took the '15 Jetta with just 32 miles on the odometer (short video here). One nice touch was the bottled water (which I didn't get last week).
Last edited by qs933; Nov 16, 2014 at 12:28 am
Feb 23, 2015, 10:16 am
#182
Join Date: Mar 2012
Location: Nashville TN
Programs: National executive elite, Marriott gold, Hilton diamond, swa cp, DL DM
Posts: 71
This location has a ton of camero and mustang convertibles. App states that virtual aisle is available but it does not work. EA was any kind of intermediate suv you would want and this location has no lux or premium cars.
Feb 25, 2015, 1:00 am
#183
FlyerTalk Evangelist & Ambassador: China
Join Date: Aug 2005
Location: DEN
Programs: DL DM/MM, UA 1K, AA Exp, HH Dia, WOH Glob, IHG Plat, Marriott Gold, NA EE, Hertz PC
Posts: 17,423
EE had bunch of CRV's and Subaru Foresters today. Regular EA had some VW Passats, Chevy Malibu, and some Dodge's.
Mar 7, 2015, 6:02 pm
#185
Join Date: Nov 2009
Programs: National Exec, HA Pualani Gold
Posts: 599
Picked up early this morning.
Exec was Intermediate SUV-heavy with just one sedan:
- Jeep Compass
- Jeep Cherokee
- Subaru Forrester (4x, all less than a couple months old)
- Hyundai Tucson
- Ford Escape (2x)
- Dodge Charger (2015)
EA was all full-size sedans:
- Toyota Camry (2x, both 2015)
- VW Passat (2015 Wolfsburg Edition)
- Nissan Altima
- Dodge Charge (2014)
- Hyundai Sonata (2x, both 2015)
I took the 2015 Dodge Charger (short movie of it starting up); had around 1,600 miles on it. It had the Popular Package with remote start and parking sensors, but no backup camera.
Exec was Intermediate SUV-heavy with just one sedan:
- Jeep Compass
- Jeep Cherokee
- Subaru Forrester (4x, all less than a couple months old)
- Hyundai Tucson
- Ford Escape (2x)
- Dodge Charger (2015)
EA was all full-size sedans:
- Toyota Camry (2x, both 2015)
- VW Passat (2015 Wolfsburg Edition)
- Nissan Altima
- Dodge Charge (2014)
- Hyundai Sonata (2x, both 2015)
I took the 2015 Dodge Charger (short movie of it starting up); had around 1,600 miles on it. It had the Popular Package with remote start and parking sensors, but no backup camera.
Mar 27, 2015, 5:24 pm
#188
Join Date: Aug 2011
Programs: United 1K, Hyatt Globalist, Alaska MVP Gold 75K
Posts: 14
Picked up two weeks ago.
Exec had nothing but new Ford Escapes and Jeep Cherokees
Ended up taking a 2015 Dodge Charger with less than 60 miles on it. Not a bad choice considering it had remote start and backup sensors.
Exec had nothing but new Ford Escapes and Jeep Cherokees
Ended up taking a 2015 Dodge Charger with less than 60 miles on it. Not a bad choice considering it had remote start and backup sensors.
Mar 30, 2015, 1:48 am
#189
FlyerTalk Evangelist & Ambassador: China
Join Date: Aug 2005
Location: DEN
Programs: DL DM/MM, UA 1K, AA Exp, HH Dia, WOH Glob, IHG Plat, Marriott Gold, NA EE, Hertz PC
Posts: 17,423
Didn't see any convertibles the last few times I've been there. Exec had mostly Subaru Foresters and some VW Passats.
Apr 14, 2015, 3:51 am
#190
Join Date: Jul 2002
Location: Los Angeles, CA
Programs: Bonvoy Titanium, Hilton Diamond
Posts: 116
I am confused .. I arrived around the 7th of April and was told this is not an Emerald Aisle location. I had tried to use the virtual aisle when I landed but it was not working. Perhaps it was recently removed??
When I arrived at the location, I was told they only had Intermediate sized cars and could not offer me anything else. I told them I needed something that held more people and they said nothing was available.
The agent was kind enough to offer to go inside and see if I could speak to the manager. She returned shortly and told me the only alternative they could offer was for me to rent a 2nd car.
I persisted that there must be something that would work for me. She again went inside and this time the manager came out to personally tell me there was nothing he could do to for me.
I told him I would try elsewhere and he cancelled my reservation.
I walked next door and rented a suitable minivan from Budget. I tweeted about the situation and National CS responded within the hour. They called me quickly and are working on providing a gesture to show how they appreciate my past loyalty.
I believe I had about 6 rentals last year and about 20 nights.
When I arrived at the location, I was told they only had Intermediate sized cars and could not offer me anything else. I told them I needed something that held more people and they said nothing was available.
The agent was kind enough to offer to go inside and see if I could speak to the manager. She returned shortly and told me the only alternative they could offer was for me to rent a 2nd car.
I persisted that there must be something that would work for me. She again went inside and this time the manager came out to personally tell me there was nothing he could do to for me.
I told him I would try elsewhere and he cancelled my reservation.I walked next door and rented a suitable minivan from Budget. I tweeted about the situation and National CS responded within the hour. They called me quickly and are working on providing a gesture to show how they appreciate my past loyalty.
I believe I had about 6 rentals last year and about 20 nights.
Apr 14, 2015, 6:07 am
#191
FlyerTalk Evangelist
Join Date: Jun 2001
Programs: DL 1 million, AA 1 mil, HH lapsed Diamond, Marriott Plat
Posts: 28,190
I am confused .. I arrived around the 7th of April and was told this is not an Emerald Aisle location. I had tried to use the virtual aisle when I landed but it was not working. Perhaps it was recently removed??
When I arrived at the location, I was told they only had Intermediate sized cars and could not offer me anything else. I told them I needed something that held more people and they said nothing was available.
I persisted that there must be something that would work for me. She again went inside and this time the manager came out to personally tell me there was nothing he could do to for me. I told him I would try elsewhere and he cancelled my reservation.
When I arrived at the location, I was told they only had Intermediate sized cars and could not offer me anything else. I told them I needed something that held more people and they said nothing was available.
I persisted that there must be something that would work for me. She again went inside and this time the manager came out to personally tell me there was nothing he could do to for me.
I told him I would try elsewhere and he cancelled my reservation.https://www.nationalcar.com/en_US/ca...locations.html
What car class had you reserved?
Apr 14, 2015, 6:59 pm
#192
Join Date: Nov 2009
Programs: National Exec, HA Pualani Gold
Posts: 599
HNL is an Emerald Booth location. They have around 7 or 8 cars in an Executive section and around the same in an Emerald Club section.
When you check in at the booth, you'll be told to select from the appropriate section and then given the keys and rental agreement (and, usually, a bottle of water).
Sounds like they were short on cars...or you needed to carry more than 5 people.
When you check in at the booth, you'll be told to select from the appropriate section and then given the keys and rental agreement (and, usually, a bottle of water).
Sounds like they were short on cars...or you needed to carry more than 5 people.
Last edited by qs933; Apr 14, 2015 at 8:36 pm
May 3, 2015, 6:16 pm
#193
Join Date: Nov 2009
Programs: National Exec, HA Pualani Gold
Posts: 599
Picked up last Friday (May 1) in the morning.
Exec selection:
- Jeep Patriot
- Subaru Forester (4x)
- Ford Escape SE
- Dodge Challenger (1x '15, 1x '14)
- Ford Mustang ('14)
In the Emerald stalls:
- multiple Altimas
- 2x Jettas ('15)
- 1x Fusion SE with moonroof and leather
I wanted to take a Challenger, but there was no way 4 people and luggage would fit. Ended up with a Forester (short video here). First one I was assigned didn't have a full tank of gas and had rubbish in the cup holders. The agent in the booth had me take another one.
Exec selection:
- Jeep Patriot
- Subaru Forester (4x)
- Ford Escape SE
- Dodge Challenger (1x '15, 1x '14)
- Ford Mustang ('14)
In the Emerald stalls:
- multiple Altimas
- 2x Jettas ('15)
- 1x Fusion SE with moonroof and leather
I wanted to take a Challenger, but there was no way 4 people and luggage would fit. Ended up with a Forester (short video here). First one I was assigned didn't have a full tank of gas and had rubbish in the cup holders. The agent in the booth had me take another one.
Last edited by qs933; May 9, 2015 at 9:49 pm Reason: Added link to start up video
May 9, 2015, 2:06 pm
#194
Join Date: Nov 2009
Programs: National Exec, HA Pualani Gold
Posts: 599
Picked up this morning.
Exec selection:
- 1x Jeep Cherokee
- Multiple Subaru Foresters
- 1x Nissan Maxima
Emerald:
- 1x '15 Hyundai Sonata
- 2x '14 Hyundai Sonatas
- 2x '15 Dodge Chargers
I had a premium reservation -- was offered a 2014 300, 2014 Maxima (which was in the Exec stalls), any intermediate SUV (also in the Exec stalls), a Camaro convertible, or a 2015 Wrangler 4dr. Asked if they had anything else and was given a 2014 Infiniti Q50. I was pleased; it had almost 17K miles on it, but it was clean and drove well.
Exec selection:
- 1x Jeep Cherokee
- Multiple Subaru Foresters
- 1x Nissan Maxima
Emerald:
- 1x '15 Hyundai Sonata
- 2x '14 Hyundai Sonatas
- 2x '15 Dodge Chargers
I had a premium reservation -- was offered a 2014 300, 2014 Maxima (which was in the Exec stalls), any intermediate SUV (also in the Exec stalls), a Camaro convertible, or a 2015 Wrangler 4dr. Asked if they had anything else and was given a 2014 Infiniti Q50. I was pleased; it had almost 17K miles on it, but it was clean and drove well.
Last edited by qs933; Oct 12, 2015 at 3:23 am
Jun 12, 2015, 10:06 am
#195
Join Date: Jun 2015
Posts: 39
Hi Everyone,
Quick question. Since this isn't a true Emerald Aisle location, how is this handled for non Exec folks here at HNL?
At other airports I have just reserved Midsize (or above) and gone to the Aisle to select the car I want. Is it the same here, just instead of picking from the Aisle, I can just go straight to the booth in the lot to be given keys?
Do I still need to do MidSize or above for this? Also their site seems to list Economy, Compact, Intermediate as the first three sizes. I dont see Midsize.
Scott
Quick question. Since this isn't a true Emerald Aisle location, how is this handled for non Exec folks here at HNL?
At other airports I have just reserved Midsize (or above) and gone to the Aisle to select the car I want. Is it the same here, just instead of picking from the Aisle, I can just go straight to the booth in the lot to be given keys?
Do I still need to do MidSize or above for this? Also their site seems to list Economy, Compact, Intermediate as the first three sizes. I dont see Midsize.
Scott
Last edited by trout11; Jun 12, 2015 at 10:07 am Reason: add