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Originally Posted by josephstern
(Post 15656572)
Maybe it was just a one-off mistake, since they really took ownership of the problem once they understood it, but, still, getting that far was tough.
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Originally Posted by buschoi
(Post 15657146)
That's my thought, too. Before last October, I had several accounts opened for myself and had never had any problem - the miles posted automatically and "somewhat" timely. Then I opened an account for a friend in late October 2010. The 2,500 miles posted pretty quickly, but by early Jan the 22,500 miles had not yet shown up. I sent Chase a secured message. The miles appeared in my friend's OnePass account within 3-4 days, even before Chase responded to the initial secured message. So I guess it was just a one-off mistake.
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I got in on this offer but somehow they created a new Continental Onepass account for me instead of using the number I gave them during the application. What's worse is that they cannot correct it once it's opened, which was confirmed by 2 CS and both insisted me to resolve it with Continental Onepass myself.
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Chase is something special. At least they only created an additional ONE OP account for you...they created two for me. What I did was write a letter to OP CS and ask them to merge the one Chase created for me with my original one pass and then merge that with my 2nd Chase created OP. I kept the 2nd Chase OP account because that was the account my miles from debit card purchases were getting added to.
Originally Posted by ycc777
(Post 15658204)
I got in on this offer but somehow they created a new Continental Onepass account for me instead of using the number I gave them during the application. What's worse is that they cannot correct it once it's opened, which was confirmed by 2 CS and both insisted me to resolve it with Continental Onepass myself.
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Originally Posted by josephstern
(Post 15656572)
The 2500 was all she got originally.
I certainly made mistakes opening my account, but my miles posted. I was extremely careful opening hers because I didn't want to have to put her through the phone calls. She made about four in the end. Finally, though, I do think it was their fault. They left several messages with status updates once they understood the issue, and they got the miles to Continental within about four hours of the last phone call. Maybe it was just a one-off mistake, since they really took ownership of the problem once they understood it, but, still, getting that far was tough. |
This is what I had a few months ago. Called OnePass and got the accounts merged quickly.
Originally Posted by rufftackle
(Post 15658243)
Chase is something special. At least they only created an additional ONE OP account for you...they created two for me. What I did was write a letter to OP CS and ask them to merge the one Chase created for me with my original one pass and then merge that with my 2nd Chase created OP. I kept the 2nd Chase OP account because that was the account my miles from debit card purchases were getting added to.
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does anyone have any experience getting the bonus while having a direct deposit but not making the purchase within 60 days? My story, I signed up for the account and started a direct deposit of a few dollars per pay period. The card came and i activated it, put it in my drawer and forgot about it. Day 61 from the day i open my account comes, and i saw the card in my drawer o' credit cards, decided to go read the terms, and realized i'd exceeded the 60 day from acct opening. I used it that day, and a few more times. The 10k for account sign up posted to my OP acct. Think i stand a chance of getting the other 12.5+2.5k??
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Originally Posted by nieder2
(Post 15660741)
does anyone have any experience getting the bonus while having a direct deposit but not making the purchase within 60 days? My story, I signed up for the account and started a direct deposit of a few dollars per pay period. The card came and i activated it, put it in my drawer and forgot about it. Day 61 from the day i open my account comes, and i saw the card in my drawer o' credit cards, decided to go read the terms, and realized i'd exceeded the 60 day from acct opening. I used it that day, and a few more times. The 10k for account sign up posted to my OP acct. Think i stand a chance of getting the other 12.5+2.5k??
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Seems like this deal is really dead now and won't repeat for 2011 since CO's website already mentions that these CO Chase debit cards are "no longer offered". (both personal & biz)
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Did anyone receive a snail mail from Chase that the whole UA/CO Debit card rewards are officially dead now?
If that is the case, with the new fees etc I was pretty much contemplating to close the account anyway, though I was happy with my banking center. Might scrape some AA miles with Citi when I'm down net time. I have my HSBC account but would prefer to keep at least one nationwide account with sort of a convenient presence. |
I signed up for this in the last days of December and got 22500 miles within the past couple of days, but not the 2500 miles. I sent chase a secured message and awaiting a reply.
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Originally Posted by Palal
(Post 15666492)
I signed up for this in the last days of December and got 22500 miles within the past couple of days, but not the 2500 miles. I sent chase a secured message and awaiting a reply.
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The death of UA debit card has be declared on .bomb, in the Credit card section.
Originally Posted by skywalkerLAX
(Post 15666219)
Did anyone receive a snail mail from Chase that the whole UA/CO Debit card rewards are officially dead now?
If that is the case, with the new fees etc I was pretty much contemplating to close the account anyway, though I was happy with my banking center. Might scrape some AA miles with Citi when I'm down net time. I have my HSBC account but would prefer to keep at least one nationwide account with sort of a convenient presence. |
My sign up date was mid October. I haven't received any miles. I'm starting to wonder if I have a second account.
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I signed up for my Chase account on December 29th and just received my miles this evening. I had to walk the Chase banker through the sign up process and convince her that it was a legitimate promotion. She had no idea that her bank was even offering this deal! She almost didn't enter in my Onepass acct. information, which would have opened up a new account according to the Chase documentation. I don't blame the bankers though. They have so many promotions to keep up with.
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