Topguest additional points for checkins [Update Jan 2014 - program has ended]
Sep 17, 2012 | 11:47 pm
#991
Join Date: Apr 2012
Posts: 27
I e-mailled Topguest about VA and here's whay they had to say.
Let's see at the end of the week.
Hello Banker
Thanks for contacting us. We are currently working with Virgin America to resolve this issue and ensure points for prior check-ins not yet credited are deposited.
Unfortunately, we don't have an ETA of when this will be resolved. We are hopeful points will be deposited this week.
If you don't see points deposited into your Virgin America Elevate account by the end of this week please let us know.
Thanks and happy travels,
Topguest
Thanks for contacting us. We are currently working with Virgin America to resolve this issue and ensure points for prior check-ins not yet credited are deposited.
Unfortunately, we don't have an ETA of when this will be resolved. We are hopeful points will be deposited this week.
If you don't see points deposited into your Virgin America Elevate account by the end of this week please let us know.
Thanks and happy travels,
Topguest
Sep 19, 2012 | 5:58 pm
#992
Join Date: Aug 2009
Location: PHL
Programs: UA 1P / *A Gold, SPG Plat, Club Carlson Concierge, Amtrak S+
Posts: 55
It appears I have also been booted from Top Guest. Checked-in using 4SQ, usually at the same hotel, but I also had big gaps between check-ins. Tried to log into my account the other day to see why points hadn't posted this week and when it didn't work I came here. It would be nice if their IT department could at least have some kind of message pop up saying your account has been closed, rather than just having you enter your password, hit enter, then have it flash back to the log-in screen. Oh well, it was fun while it lasted.
Sep 19, 2012 | 8:25 pm
#993
Join Date: Oct 2010
Posts: 242
Between Hilton, Priority Club, Choice, Best Western, Wyndham and CO/UA, I got more points/miles than most credit card signups give these days. I will always remember you for paying for my layover night stay at a Choice Hotel in Tokyo, in exchange for me pressing some buttons on my phone for 10 seconds a day, 6 days a week. 
Thanks for the memories, Topguest. 
Thanks for the memories, Topguest.
Sep 19, 2012 | 10:47 pm
#994
Join Date: Feb 2006
Location: Los Angeles
Programs: AS, UA, SPG
Posts: 55
I'm actually really surprised the vendors that use TopGuest aren't angry they're summarily suspending accounts. If everyone were smart, they'd complain to the programs themselves (I will now) as it doesn't represent them well by simply chucking loyalty customers aside. I'm a gold PC member before all the TopGuest points and simply used it as additional earn. But it doesn't make me think too highly of my Holiday Inn stay when I checked in expecting points from TopGuest (minimal points at that) and they don't even inform me my account is suspended. The only way I found out is I noticed points not posting and came to Flyertalk!
Sep 20, 2012 | 1:04 am
#995
Join Date: Oct 2004
Location: BZN
Programs: AA:LT Platinum DL:LT Gold UA:1P MAR:LT Titanium
Posts: 8,292
They're cancelling accounts of people who accumulate points with little revenue contributions to show for it. Loyalty programs are about increasing profitable activity - checking into places without boosting your spending isn't profitable activity.
Sep 20, 2012 | 5:09 am
#996
Join Date: Jan 2011
Location: ATL
Programs: DL PM, SPG Plat
Posts: 890
Between Hilton, Priority Club, Choice, Best Western, Wyndham and CO/UA, I got more points/miles than most credit card signups give these days. I will always remember you for paying for my layover night stay at a Choice Hotel in Tokyo, in exchange for me pressing some buttons on my phone for 10 seconds a day, 6 days a week. Thanks for the memories, Topguest.
Thanks for the memories, Topguest.
Sep 20, 2012 | 11:54 am
#997
Join Date: Oct 2010
Posts: 690
Which is why no loyalty programs should use Topguest. I'd wager that about 95% of the check-ins through Topguest are not tied to any actual spend at the location.
Sep 20, 2012 | 2:38 pm
#998
Join Date: Aug 2010
Location: SEA
Programs: HH Gold, SPG Gold, AA Gold
Posts: 354
Sep 21, 2012 | 8:04 am
#1001
FlyerTalk Evangelist
Join Date: Feb 2010
Location: LHR
Programs: DL DM 2MM, BA Bronze, Various Hotels
Posts: 10,188
I've not been banned yet...but have many IHG property stays, so, perhaps, that's why it's been a non-issue. I still check in whenever I'm near a Hilton or IHG property, although Hilton posts seem spotty at best.
Sep 21, 2012 | 9:27 am
#1003
Join Date: Jan 2012
Location: WAS
Posts: 113
I don't think this is relevant, since it's almost certainly TG doing the mass banning, and I doubt they'd have access to the reservation details.
Sep 21, 2012 | 10:40 am
#1005
Join Date: Nov 2011
Location: LAX
Programs: AAdvantage, SPG
Posts: 22
quick question- What am I missing? If you get shut down couldnt a perrson open new (duplicate) accounts at hilton honors, prioirty club and virgin, and register at top guest with new email address- set up checkin on auto4sq and merge loyalty accounts later?