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Topguest additional points for checkins [Update Jan 2014 - program has ended]

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Topguest additional points for checkins [Update Jan 2014 - program has ended]

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Old Sep 30, 2012 | 12:04 pm
  #1081  
 
Join Date: Jan 2010
Location: SMF, OGG
Programs: UA MM, Alaska Airlines MVP
Posts: 197
Originally Posted by summerdayshopping
Did they stop check-in after they receive the email? Did they reply to the email?
The warning email came after the suspension we didn't reply
hulagrrl210 is offline  
Old Sep 30, 2012 | 12:13 pm
  #1082  
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Points haven't posted for me since 9/6. The Holiday Inn is next to my house and DoubleTree is 32 miles away.

I logged in and it says my account was suspended!
Corridor! is offline  
Old Sep 30, 2012 | 1:12 pm
  #1083  
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Join Date: Mar 2003
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Posts: 505
Originally Posted by Corridor!
Points haven't posted for me since 9/6. The Holiday Inn is next to my house and DoubleTree is 32 miles away.

I logged in and it says my account was suspended!
Same for me. Good while it lasted.
Carter29072 is offline  
Old Sep 30, 2012 | 11:28 pm
  #1084  
 
Join Date: Jul 2012
Posts: 266
Well, I got the letter over the weekend, but am still getting points from my automatic check-ins. I have stopped my automatic check-ins, and we'll see what happens. Here is the letter:

Suspicious account activity

Hi Don, We noticed you're a big user of Topguest (great) but that you seem to be using the service in ways that violate our Terms of Service (less great). Specifically, we have noticed over time that you seem to be checking in to our partner venues in a way that is not in the spirit of the Topguest program and in breach of Section (1) (c) of our TOS. You can find more information about our fair use policy on http://www.topguest.com/support. If we continue to see this behavior, we will terminate your Topguest account and you will no longer be eligible to earn points for your checkins. Regards, Topguest.
dontippet is offline  
Old Sep 30, 2012 | 11:31 pm
  #1085  
 
Join Date: Apr 2012
Posts: 1,183
Originally Posted by dontippet
Well, I got the letter over the weekend, but am still getting points from my automatic check-ins. I have stopped my automatic check-ins, and we'll see what happens. Here is the letter:

Suspicious account activity

Hi Don, We noticed you're a big user of Topguest (great) but that you seem to be using the service in ways that violate our Terms of Service (less great). Specifically, we have noticed over time that you seem to be checking in to our partner venues in a way that is not in the spirit of the Topguest program and in breach of Section (1) (c) of our TOS. You can find more information about our fair use policy on http://www.topguest.com/support. If we continue to see this behavior, we will terminate your Topguest account and you will no longer be eligible to earn points for your checkins. Regards, Topguest.
+1 on 6 separate accounts.
gloreglabert is offline  
Old Oct 1, 2012 | 6:25 am
  #1086  
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Join Date: Jun 2004
Location: PMD-ORD-AZO-ILO-NRT
Programs: UA 1K, BD Silver, Amtrak Select, SPG & PCR Plat/ICH Amb, AA, AS, DL, PR
Posts: 753
Chalk another one in for the "problems logging in only to end up finding out I was suspended days later."
N751PR is offline  
Old Oct 1, 2012 | 8:36 am
  #1087  
 
Join Date: Feb 2012
Posts: 100
my wife got her account suspended. Mine is still open, but no points are posting, no emails are coming either. I will continue until TG no longer allows me to sign in.
ronocnikral is offline  
Old Oct 1, 2012 | 9:04 am
  #1088  
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Posts: 545
------

Last edited by crimsonAA; Nov 14, 2017 at 4:52 am
crimsonAA is offline  
Old Oct 1, 2012 | 9:35 am
  #1089  
10 Years on Site
 
Join Date: Jun 2011
Programs: DL, Amex MR
Posts: 287
Originally Posted by crimsonAA
A little interesting tidbit I just noticed...

Got the warning e-mail a few days ago. Check-ins via m.foursquare.com and Auto4sq aren't showing up on the TG account, and I'm not getting e-mails. But, when I check in using the iPhone app, they show up on TG and I get the e-mail immediately.

Perhaps TG has figured out how to distinguish between mobile devices (which it likes) and computers (which it doesn't)?

Can anyone else report the same?
Yes, I just checked and exact same thing happened.
satz is offline  
Old Oct 1, 2012 | 9:46 am
  #1090  
15 Years on Site
 
Join Date: Apr 2009
Posts: 545
------

Last edited by crimsonAA; Nov 14, 2017 at 4:52 am
crimsonAA is offline  
Old Oct 1, 2012 | 9:52 am
  #1091  
 
Join Date: Jul 2012
Posts: 266
Originally Posted by crimsonAA
A little interesting tidbit I just noticed...

Got the warning e-mail a few days ago. Check-ins via m.foursquare.com and Auto4sq aren't showing up on the TG account, and I'm not getting e-mails. But, when I check in using the iPhone app, they show up on TG and I get the e-mail immediately.

Perhaps TG has figured out how to distinguish between mobile devices (which it likes) and computers (which it doesn't)?

Can anyone else report the same?

I just checked in manually and received points immediately, but I assume my days are numbered.
dontippet is offline  
Old Oct 1, 2012 | 10:01 am
  #1092  
 
Join Date: Dec 2010
Location: San Diego, CA
Programs: UA Silver/Marriott Gold/Hilton Gold
Posts: 540
Welp, looks like I might as well put everything on hold for a minute. It appears Auto4sq needs some spelling help.

All check-ins successfully pauseded. Resume when ready...
Majikow is offline  
Old Oct 1, 2012 | 10:35 am
  #1093  
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Join Date: Oct 2004
Location: BZN
Programs: AA:LT Platinum DL:LT Gold UA:1P MAR:LT Titanium
Posts: 8,292
Originally Posted by crimsonAA
I'm no computer programmer, but I don't think it's rocket science to figure out who is really at a location and who isn't.
You can put hurdles in the way, but there are ways around everything.
mooper is offline  
Old Oct 1, 2012 | 10:42 am
  #1094  
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Join Date: Jul 2010
Location: New York
Programs: Cutting down :-(
Posts: 604
Originally Posted by crimsonAA
I'm no computer programmer, but I don't think it's rocket science to figure out who is really at a location and who isn't. If you visit foursquare.com, it says next to each check in "YourName via [platform]," where platform can be Auto4sq, Foursquare mobile web, Foursquare for iPhone, etc.. All one would have to do is restrict credit to posts coming from iPhone, Android, Windows Mobile, etc. That's more effective than random bans and more fair to those that actually visit these locations.
Oh, so we just have to make sure that our checkins are from something that looks like an Iphone, Android, or Windows Mobile. With the Android SDK that will be super easy.
cvarming is offline  
Old Oct 1, 2012 | 10:55 am
  #1095  
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Originally Posted by cvarming
Oh, so we just have to make sure that our checkins are from something that looks like an Iphone, Android, or Windows Mobile. With the Android SDK that will be super easy.
Not quite. More accurately, that location isn't known. Plus, it's easy for them to know that you can travel only so quickly.
mooper is offline  


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