Topguest additional points for checkins [Update Jan 2014 - program has ended]
Oct 20, 2012 | 3:48 pm
#1156
Suspended
Join Date: Jan 2012
Location: ヒルトン大阪
Programs: ゴールデングローブ
Posts: 1,982
Oct 23, 2012 | 2:29 pm
#1157
Join Date: Jan 2011
Programs: PC, HHonours
Posts: 49
Same for me, so I emailed them. They told me to use a smartphone at the location........lol....fair enough
Oct 23, 2012 | 8:31 pm
#1159
Join Date: May 2009
Location: SEA
Programs: AA EXP (2.5MM), Hilton Gold, Marriott Titanium
Posts: 4,857
Oct 24, 2012 | 6:40 am
#1160
Join Date: Jan 2012
Location: RDU
Programs: DL Platinum, SPG Gold
Posts: 244
Oct 24, 2012 | 6:11 pm
#1161
Join Date: Dec 2011
Posts: 351
Another data point, my account was suspended in late September, no warning email or suspension email. My partners account is still going strong, same check-in frequency as me except that she doesn't chase Virgin America points. My suspicion is that tightened up significantly after their Elevate status promotion topguest ran in August. Perhaps if you are still going pull back on the Elevate checkins and keep up the IHG ones.
Oct 24, 2012 | 6:14 pm
#1162
Join Date: Jan 2009
Location: SEA (close to KPAE)
Programs: QFF NB, DJ Gold, A3 Gold, HHonors Gold, Marriott Silver, Carlson Silver, A|Club Gold
Posts: 485
Another data point, my account was suspended in late September, no warning email or suspension email. My partners account is still going strong, same check-in frequency as me except that she doesn't chase Virgin America points. My suspicion is that tightened up significantly after their Elevate status promotion topguest ran in August. Perhaps if you are still going pull back on the Elevate checkins and keep up the IHG ones.
Oct 26, 2012 | 12:22 pm
#1163
Join Date: Feb 2011
Posts: 56
I have been checking into airport, doubletree around the same area, and the intercontinental couple blocks across work everyday for the past 3 months.
I actually check in when I around the hotel andairport, not sure what the problem. Maybe checking in everyday is not allowed?
Oct 29, 2012 | 11:30 am
#1164
Join Date: Mar 2008
Location: DCA
Programs: DL Silver, HH Gold, PC Plat, Marriott Silver
Posts: 420
They have definately figured out how to parse out the non-app check-ins, though check-ins using the app are still working for me the few times I've done them. The river has indeed run dry.
Oct 29, 2012 | 12:51 pm
#1165
Join Date: May 2003
Location: CA
Programs: AA Lifetime Gold, HHonors Diamond
Posts: 2,879
Have not had any HHonors points post to my HHonors account in over 2 weeks. Go to the Topguest site and all check-ins are listed as well as the points. Have also received email confirmations for each check-in so obviously I have not been suspended.
Is anyone else having problems with HHonors points posting?
Is anyone else having problems with HHonors points posting?
Oct 29, 2012 | 2:30 pm
#1167
Join Date: Dec 2011
Posts: 351
Have not had any HHonors points post to my HHonors account in over 2 weeks. Go to the Topguest site and all check-ins are listed as well as the points. Have also received email confirmations for each check-in so obviously I have not been suspended.
Is anyone else having problems with HHonors points posting?
Is anyone else having problems with HHonors points posting?
Oct 30, 2012 | 10:30 am
#1170
Join Date: Jul 2010
Location: San Francisco
Posts: 171
My account was suspended about a year ago and was reinstated a few months later after a few emails. But it got suspended again in September.