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Topguest additional points for checkins [Update Jan 2014 - program has ended]

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Topguest additional points for checkins [Update Jan 2014 - program has ended]

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Old Nov 27, 2012 | 10:45 am
  #1201  
 
Join Date: Jul 2012
Posts: 266
I still do 5-7 check-ins at Holiday Inn and Hilton even after getting my warning email from Celeste a couple months ago.
dontippet is offline  
Old Nov 27, 2012 | 10:39 pm
  #1202  
 
Join Date: Jan 2003
Location: Fairfield County, CT USA
Programs: AA PLT+2MM / DL DM+1MM / A3 *G / Fairmont LT Plat / Ritz Gold / SPG Gold
Posts: 4,077
My points stopped posting to Hilton and IHG in September. No warning or notice.

Not worth pursuing.
NYBanker is offline  
Old Nov 27, 2012 | 11:31 pm
  #1203  
All eyes on you!
25 Years on Site
 
Join Date: Feb 2001
Location: Ann Arbor, Michigan
Programs: Airline Free Agent, Fairmont Lifetime Platinum, Hyatt Globalist, Hilton Honors Diamond
Posts: 3,064
Last Hilton 50 pts posted on Sep 19
Last Priority Club 50 pts posted on Oct 19.

I think I better stop checking in now...
gpapadop is offline  
Old Nov 28, 2012 | 12:16 am
  #1204  
 
Join Date: Jul 2012
Location: SF Bay Area
Programs: Hyatt, SPG, Hilton, AA, UA
Posts: 76
Alright so I got the boot from Celeste as well. Was doing PCR, Virgin and Doubletree on a roughly daily basis manually using FourSquare on the phone. Just typing quickly.

Anyway, I have to ask the obvious question. Why can't I just create another account?

With many of these accounts its relatively easy to create another account and then later merge the two together. I'm not certain about HH or VA or PCR but certainly this is doable for AA or UA. And creating another Facebook account or whatever to back the new TopGuest account seems easy enough.

The only trick is that all of the mileage accounts typically have to have the same address and name for the merge to be done. So creating a different name probably wouldn't be okay. Might get away with a slight name correction once in a while but that isn't going to be scalable.

I searched back through the last 5-6 pages of this thread to see if this was being discussed. Sorry if this is redundant somehow.
Fanfoot is offline  
Old Nov 28, 2012 | 12:29 am
  #1205  
 
Join Date: May 2003
Location: CA
Programs: AA Lifetime Gold, HHonors Diamond
Posts: 2,879
Originally Posted by gpapadop
Last Hilton 50 pts posted on Sep 19
Last Priority Club 50 pts posted on Oct 19.

I think I better stop checking in now...
Since mid Oct my wife has had points post on Topguest but were not being transferred to HHonors. Sent a note to Topguest and they resubmitted the points to HHonors and they posted the next day. When they told her they were resubmitting the points they did give her a reminder that the intent of the program was not to get points for driving or walking by.
deant is offline  
Old Nov 28, 2012 | 5:57 am
  #1206  
 
Join Date: Aug 2011
Posts: 157
Originally Posted by Fanfoot
Alright so I got the boot from Celeste as well. Was doing PCR, Virgin and Doubletree on a roughly daily basis manually using FourSquare on the phone. Just typing quickly.

Anyway, I have to ask the obvious question. Why can't I just create another account?

With many of these accounts its relatively easy to create another account and then later merge the two together. I'm not certain about HH or VA or PCR but certainly this is doable for AA or UA. And creating another Facebook account or whatever to back the new TopGuest account seems easy enough.

The only trick is that all of the mileage accounts typically have to have the same address and name for the merge to be done. So creating a different name probably wouldn't be okay. Might get away with a slight name correction once in a while but that isn't going to be scalable.

I searched back through the last 5-6 pages of this thread to see if this was being discussed. Sorry if this is redundant somehow.
See post #1006 and #1009 (page 68)

Last edited by summerdayshopping; Nov 28, 2012 at 6:03 am
summerdayshopping is offline  
Old Dec 3, 2012 | 1:01 pm
  #1207  
10 Countries Visited
20 Countries Visited
30 Countries Visited
10 Years on Site
 
Join Date: Jun 2011
Location: USA
Programs: UA Global Services, TSA Pre✓, Marriott Gold, Hilton Gold, IHG Platinum
Posts: 1,137
I'm out too

Got this email today. Seems like I'm not the only one.

Hi BA_Jfan, You appear to be using Topguest in ways that violate our Terms of Service. We are closing your account and will no longer forward activities that would have otherwise earned points to our partners. For security and privacy reasons, we do not disclose the methods we utilize to identify and close accounts. If you would like to appeal, you may do so by contacting us at [email protected] with at least one of your loyalty program numbers. Regards, Topguest.

It also came from Celeste like everyone else. I was checking into to PCR 7 days a week. Earned like 7000 points which hopefully won't get revoked. I replied with an angry email, will see what happens and report back.
BA_Jfan is offline  
Old Dec 3, 2012 | 2:44 pm
  #1208  
 
Join Date: Jul 2012
Posts: 266
I got the "kiss of death" email from Celeste last Friday. It was nice while it lasted.
dontippet is offline  
Old Dec 3, 2012 | 8:25 pm
  #1209  
 
Join Date: Sep 2012
Programs: UA AA DL SW Marriott
Posts: 251
Originally Posted by dontippet
I got the "kiss of death" email from Celeste last Friday. It was nice while it lasted.
+1 - have been checking in PC and Doubletree roughly 5x/wk via mobile phone. Got warning email two weeks ago, then the closing account email.
Tinker25 is offline  
Old Dec 3, 2012 | 9:05 pm
  #1210  
 
Join Date: Nov 2012
Programs: Hyatt Diamond, Hilton Diamond, SPG Gold, Will never by anything with airlines
Posts: 288
For those of you checking in, are you actually driving by or walking by? Or are you just checking in from your location even though you are nowhere near the subject hotel?
explorer84 is offline  
Old Dec 3, 2012 | 10:21 pm
  #1211  
10 Countries Visited
20 Countries Visited
30 Countries Visited
10 Years on Site
 
Join Date: Jun 2011
Location: USA
Programs: UA Global Services, TSA Pre✓, Marriott Gold, Hilton Gold, IHG Platinum
Posts: 1,137
Reply

Here's the response I got from Topguest:

Hello BA_Jfan - Thanks for contacting us.

Topguest uses an automated system to review member activity to monitor for inappropriate check-in activity that violates the terms of the Topguest program.

The spirit of Topguest is to reward members for actually visiting Topguest partner locations and interacting with those brands, then sharing their experience using eligible check-ins with their social network via a mobile device. An example would be a Hilton Honors member checking in via Facebook while standing in line waiting to check into their room. Check-ins as you simply walk or drive by the property are not.

We hope this information helps clarify why your account was suspended.

Best Regards, Topguest
BA_Jfan is offline  
Old Dec 4, 2012 | 1:01 pm
  #1212  
 
Join Date: Jan 2012
Location: WAS
Posts: 113
They finally kicked me out also. I can't complain, I wound up with about 15k points from them, all from checkins done from my house. Besides, it's clear from this thread that there's no benefit to complaining, once you're out, you're out.
gumbotime is offline  
Old Dec 4, 2012 | 2:36 pm
  #1213  
 
Join Date: Jan 2012
Posts: 267
They must really be purging their system and cutting their costs in the 4th quarter. I just got my see you latter from Celeste too. I did manage to get about 15000 HHonors and priority points before the shut down
rdaven2003 is offline  
Old Dec 4, 2012 | 6:53 pm
  #1214  
 
Join Date: Jul 2009
Location: SFO/STT as often as possible
Programs: UA; Delta; US Air; BA Executive Club
Posts: 212
I also got the "tone it down" e-mail from Celeste. I guess I will knock it off for a while and then do some targeted check-ins to see what happens.
CruzinAway is offline  
Old Dec 5, 2012 | 12:44 am
  #1215  
 
Join Date: Apr 2012
Location: Bay Area, CA
Programs: AAdvantage, HHonors Diamond, WN RR A-list+
Posts: 584
I pass by a Double Tree on the way to work and i check in about 3-4 times a week from the freeway and have no warning email as of yet.
poser is offline  


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