Thanks. Not overly concerned about losing them

Same here, and it seems to be random. I get bunches of point like that about every 10 days or so and it's not at all related to 'missing' points (in my case - I'm not missing any). It just appears.

I'm having the same problem with points not posting. Hilton is still working, but Priority Club quit a few weeks ago.

Would appreciate if someone would clue me in about what they did - where did you email and what did you say to get them to hopefully fix things.

I would suggest not to do anything. As I posted earlier, both PC and Hilton stopped working for me a few days ago, then today PC fixed itself with some bonus points that I did not earn. Hilton is still broken though.

I suggest not to contact topguest but just wait and see if it will be fixed by itself. Just for the record, both of my PC and Hilton accounts were credited with proper points now.

Ive had points post for both PC and HH recently.

They are little devils!

I collected over 5,000 Priority Club points but did not add the PC account number. When I realized that, I went ahead and added my PC number. This was a big mistake.

My account was the day after frozen. Celeste Williams from Topguest sent me an email: "Hi Tallest Hotel In Japan, As previously mentioned, we've noticed that you seem to be using Topguest in ways that violate our Terms of Service. We are hereby closing your account and will not be forwarding instances of you receiving points to our partners. Regards, Topguest."

Needless to say that I never got an answer when I asked for an explication. Even the mail from Celeste Williams was an offense to me. "As previously mentioned...". Huuuuh? I did never get an email from Topguest. So, what was "previously mentioned"?

I wanted to fill a complaint with the Better Business Bureau but I failed to find Topguest listed with the BBB.

My thought is that those getting letters might not be checking in anywhere else but hotels for points. I would suggest that you check in other places besides hotels. Do a quick check in when you get to work. You would be surprised all the places that you can check in. Bus stops, train stops, Major office buildings, grocery stores, outdoor venues etc etc. Use Topguest in the way that it was meant and you should not have problems. I even check in on days that I don't check into a hotel. This seems to make the Cardinals happy.

Months ago I was regularly checking into a HI and a DT that were next to each other. I got an email from topguest stating they believed I was engaged in suspicious activity and that they would shut down my account if I continued the practice.

Since that time they don't award me Hilton points for DT checkins, but I get PC points for checkins at their properties. Weird.

My Priority Club points still post just fine:

Aug 30, 2012 Other TOPGUEST BONUS POINTS | 50 pts.
Aug 30, 2012 Other TOPGUEST BONUS POINTS | 50 pts.
Aug 30, 2012 Other TOPGUEST BONUS POINTS | 50 pts.
Aug 30, 2012 Other TOPGUEST BONUS POINTS | 50 pts.
Aug 30, 2012 Other TOPGUEST BONUS POINTS | 50 pts.
Aug 30, 2012 Other TOPGUEST BONUS POINTS | 50 pts.
Aug 27, 2012 Earn Qualifying Stay 8,055 pts

I drive by an HIX almost on a daily basis. I have almost 8K points from that.

Same, sometimes my IHG and HHonors "clumps" up and posts, a few per day, to make up for the past. No need to hawk over it too much - it's been working fine

If you get the email from Celeste Williams you are done and they suspended your account and you will not be able to reenroll the PC or HH numbers with them again. I'm afraid they are treading into class action territory with this.

Go get 'em, tiger...

I hope that there will be a class action. What they do is not right.

I got my account suspended without warning. They should at least send me an email first telling me and explain their thoughts.