Topguest additional points for checkins [Update Jan 2014 - program has ended]

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Jul 21, 2012 | 6:23 am

#796

summerdayshopping

Join Date: Aug 2011

Posts: 157

Check ins were not recorded in the TopGuest account this morning, no email notifications, no points.

Jul 21, 2012 | 6:52 am

#797

prabelli

Join Date: Jun 2012

Location: Chicago

Posts: 7

No emails or points for me this morning, either.

Jul 21, 2012 | 7:54 am

#798

snugglening

Join Date: Jan 2012

Location: Rust belt

Posts: 300

Quote:

Originally Posted by summerdayshopping

Check ins were not recorded in the TopGuest account this morning, no email notifications, no points.

Quote:

Originally Posted by prabelli

No emails or points for me this morning, either.

Did you check prior posts to this thread and to find solutions such as re-submit your # or call topguest to see if there is a problem?

Or maybe you are checking in more 1 once in 24hrs...it could be numerous reasons..but reading the thread may illuminate you to the solution to your problem.

Jul 21, 2012 | 8:23 am

#799

summerdayshopping

Join Date: Aug 2011

Posts: 157

Quote:

Originally Posted by snugglening

I am not new to topguest. The check ins were more than 24 hours. I am well aware of what you mentioned regarding re-saving account number and contacting topguest for points not credited to accounts. Usually when that happens, I could see my check in records on topguest and I also receive emails -- no such things this morning. Same thing happened to another friend who traveled with me.

I just need a confirmation of a successful check in with points from someone, then I will try again and see if it works for me.

Jul 21, 2012 | 10:08 am

#800

stacylee

Join Date: Apr 2011

Location: Northern California

Posts: 89

Quote:

Originally Posted by summerdayshopping

Check ins were not recorded in the TopGuest account this morning, no email notifications, no points.

My normal daily Holiday Inn check in did not get recorded yesterday either. No email from topguest and no record in the topguest log, even though foursquare shows the check in. I hope that it isnt all over. Never had a problem until yesterday. Its not the "stuck" points because they are not showing on topguest whereas when they were stuck once on hampton inns they still showed on topquest website.

Jul 21, 2012 | 10:17 am

#801

aarif1

Join Date: Oct 2011

Location: BOS

Posts: 588

Mine worked fine yesterday (DT) but didn't work today (PC)

Jul 21, 2012 | 10:25 am

#802

WingedWorldExplorer

Suspended

Join Date: Jun 2007

Location: New York Metropolitan Area 45 km from JFK

Programs: UA,AA,AS,BA

Posts: 4,607

Quote:

Originally Posted by aviator8

LOL, I can't even really grasp what their business model was, or how they convinced the partners they have to sign up.

Thank you Thank You. I felt so 20th Century and the only person who did not grasp the underlying needs or business model. Now I feel much better and 20 years younger.

Btw, I did enough miles to reach a critical account threshold without flying.

Jul 21, 2012 | 11:02 am

#803

Jarred

Join Date: May 2012

Posts: 6

I can confirm that points for Holiday Inn and DT posted for my fiancee's account at approximately 0530 EST this morning. However, when I checked in on my account (less than a minute later) nothing was recorded in my account. If anyone figures out what the issue is please post.