Topguest additional points for checkins [Update Jan 2014 - program has ended]
Sep 2, 2012 | 1:12 am
#857
Moderator: Chase Ultimate Rewards
Join Date: Apr 2005
Location: SFO
Programs: UA 2P, MR LT Plat, IHG Plat, BW Dia, HH Au, Avis PC
Posts: 5,669
Have you actually been complying with the terms - physically going to each location and checking in from there? Every time?
Sep 2, 2012 | 11:29 pm
#859
Join Date: Jun 2005
Location: Chicago
Programs: UA, AA, US, DL, PC Plat, Dollar, Avis, National, SPG, HH Gold, CC Gold
Posts: 1,212
Congrats. Now remember to checkin occassionally at other places in order to keep the train a-going. I also find that having friends makes them happy as well. Shouting out to no one kinda defeats the purpose.
Sep 3, 2012 | 10:52 am
#860
Join Date: Jun 2011
Location: Flyover Territory
Programs: Hilton Diamond
Posts: 688
I've been suspended
I already appealed but lost.
I used four square often for non hotel / airline checkins, but that did not protect me. I checked in at a cluster of hotels not far from my home very often.
Points posted occasionally but not always.
Party's over for me.
I used four square often for non hotel / airline checkins, but that did not protect me. I checked in at a cluster of hotels not far from my home very often.
Points posted occasionally but not always.
Party's over for me.
Sep 3, 2012 | 11:40 am
#863
Join Date: Jan 2011
Posts: 749
They are little devils!
I collected over 5,000 Priority Club points but did not add the PC account number. When I realized that, I went ahead and added my PC number. This was a big mistake.
My account was the day after frozen. Celeste Williams from Topguest sent me an email: "Hi Tallest Hotel In Japan, As previously mentioned, we've noticed that you seem to be using Topguest in ways that violate our Terms of Service. We are hereby closing your account and will not be forwarding instances of you receiving points to our partners. Regards, Topguest."
Needless to say that I never got an answer when I asked for an explication. Even the mail from Celeste Williams was an offense to me. "As previously mentioned...". Huuuuh? I did never get an email from Topguest. So, what was "previously mentioned"?
I wanted to fill a complaint with the Better Business Bureau but I failed to find Topguest listed with the BBB.
I collected over 5,000 Priority Club points but did not add the PC account number. When I realized that, I went ahead and added my PC number. This was a big mistake.
My account was the day after frozen. Celeste Williams from Topguest sent me an email: "Hi Tallest Hotel In Japan, As previously mentioned, we've noticed that you seem to be using Topguest in ways that violate our Terms of Service. We are hereby closing your account and will not be forwarding instances of you receiving points to our partners. Regards, Topguest."
Needless to say that I never got an answer when I asked for an explication. Even the mail from Celeste Williams was an offense to me. "As previously mentioned...". Huuuuh? I did never get an email from Topguest. So, what was "previously mentioned"?
I wanted to fill a complaint with the Better Business Bureau but I failed to find Topguest listed with the BBB.
In this situation the moment you put in your PC number TopGuest saw all your back check-ins at once, and this threw up the flag. I had a friend do something similar--forget his PC number and when he put it in all the back check-ins came through all at once. This looks like multiple checkins in a short period of time. This is a glitch, which you might be able to explain to them.
The #1 way to get shut down is multiple check-ins in a short amount of time. Space them out, giving yourself 2 hours or so between them.
Sep 3, 2012 | 2:07 pm
#865
Join Date: Jun 2005
Location: Chicago
Programs: UA, AA, US, DL, PC Plat, Dollar, Avis, National, SPG, HH Gold, CC Gold
Posts: 1,212
Actually just looked it up. United stopped giving TopGuest miles as of June 15th.
Last edited by balima; Sep 3, 2012 at 2:10 pm Reason: add data
Sep 3, 2012 | 2:15 pm
#866
Suspended
Join Date: Jan 2012
Location: ヒルトン大阪
Programs: ゴールデングローブ
Posts: 1,982
In this situation the moment you put in your PC number TopGuest saw all your back check-ins at once, and this threw up the flag. I had a friend do something similar--forget his PC number and when he put it in all the back check-ins came through all at once. This looks like multiple checkins in a short period of time. This is a glitch, which you might be able to explain to them.
The #1 way to get shut down is multiple check-ins in a short amount of time. Space them out, giving yourself 2 hours or so between them.
The #1 way to get shut down is multiple check-ins in a short amount of time. Space them out, giving yourself 2 hours or so between them.
Yes, probably. I should have denied the points and then add the number. Too bad. They did not answer my emails. I did explain the situation but no answer from Topguest.
Sep 3, 2012 | 3:23 pm
#867
Join Date: Jun 2011
Location: Flyover Territory
Programs: Hilton Diamond
Posts: 688
Sep 4, 2012 | 9:41 am
#868
Join Date: Sep 2001
Location: Washington, DC
Programs: UA Plat MM, AA Gold, Hyatt Explorist, Hilton Gold, IHG Plat, Marriott Titanium Elite
Posts: 5,015
Sep 4, 2012 | 10:32 am
#869
Join Date: Apr 2012
Location: MKE
Programs: Hyatt Diamond, SPG Plat, Hilton Gold, Club Carlson Gold,
Posts: 639
