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Topguest additional points for checkins [Update Jan 2014 - program has ended]

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Topguest additional points for checkins [Update Jan 2014 - program has ended]

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Old Sep 8, 2012 | 11:49 am
  #901  
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Join Date: May 2011
Location: Upstate
Programs: HH Diamond-IHG Plat-AA Gold
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Originally Posted by whatmeworryaus
Same thing happened to me today. I actually stayed at a CP the other day and now I can't log in? Other people in family still can log in. Strange.

Just sent them an email, as I know all my check ins were legit!


Same here. Couldn't login. Page would refresh back to the homepage.

Emailed and got a reponse that my account was suspended for misuse.

I replied that I was in fact actually present at each check-in location and got a second reply that I should provide receipts.

Replied that I could and got a third reply that they "re-reviewed" my activity and had decided not re-activate my TG account (without my even having the opportunity of providing the proof they initially requested).

BS and bad business if you ask me. TG =
kiltedflyer is offline  
Old Sep 8, 2012 | 12:41 pm
  #902  
 
Join Date: Oct 2010
Posts: 115
if you can't log in, then I'm pretty sure your account is suspended. thats what happened to me last week. I couldn't log in, the next day I got an email that my account is suspended for misuse
debwany24 is offline  
Old Sep 8, 2012 | 12:55 pm
  #903  
 
Join Date: Oct 2011
Location: MKE
Programs: WN CP, Hilton Gold
Posts: 205
Got an email response from TG about an hour ago. They confirmed my account was suspended.

Not worth the hassle in trying to reactivate, at least for me.
tyfabes is offline  
Old Sep 8, 2012 | 1:06 pm
  #904  
 
Join Date: Apr 2012
Location: MKE
Programs: Hyatt Diamond, SPG Plat, Hilton Gold, Club Carlson Gold,
Posts: 639
Originally Posted by tomszack
Same here. Couldn't login. Page would refresh back to the homepage.

Emailed and got a reponse that my account was suspended for misuse.

I replied that I was in fact actually present at each check-in location and got a second reply that I should provide receipts.

Replied that I could and got a third reply that they "re-reviewed" my activity and had decided not re-activate my TG account (without my even having the opportunity of providing the proof they initially requested).

BS and bad business if you ask me. TG =
receipts... Really!!?
phdtomd is offline  
Old Sep 8, 2012 | 2:16 pm
  #905  
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Originally Posted by phdtomd
receipts... Really!!?
Yup; no joke.

Thought that was a little bizarre.
kiltedflyer is offline  
Old Sep 8, 2012 | 3:19 pm
  #906  
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Join Date: May 2011
Programs: AA, SPG, HERTZ, BA, UA, CO, JB
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looks like mine is suspended. I checked in at the same holiday inn 3 times in September, 6 times in August, 3 times in July, and 10 times in June. Each time I was at the physical location. In no way I was abusing the program. Not sure what trigger the suspension.

I assume it is suspended since I can't log in.

Also, I called up a friend of mine that's in the program, he say he checked in less than 5 times a month but all his ids are wiped from the website. He can log in but can't re-add the accounts back.

In total, I earned about 1000 priority club points and 500 hilton points.

Last edited by flyerwanabe1; Sep 8, 2012 at 3:37 pm
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Old Sep 8, 2012 | 4:57 pm
  #907  
 
Join Date: Jun 2005
Location: Chicago
Programs: UA, AA, US, DL, PC Plat, Dollar, Avis, National, SPG, HH Gold, CC Gold
Posts: 1,212
Neither I or my son can log into our accounts. But hubby still can. Guess this train has come to a stop.
balima is offline  
Old Sep 8, 2012 | 5:05 pm
  #908  
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Join Date: Jun 2011
Programs: DL, Amex MR
Posts: 287
Funny my gf cannot log in into her account while I still can. I guess they have had a heavy hand in closing accounts lately.
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Old Sep 8, 2012 | 5:24 pm
  #909  
 
Join Date: Mar 2012
Location: ATL
Posts: 347
they must have done some sort of audit. Neither me or my wife can log in. I think we are suspended. I have been using autosq for logins, I have been lazy and have not been changing he schedule to vary checkins, though so there was a pattern that would have been detectable to someone scrutinizing the activitiy.
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Old Sep 8, 2012 | 5:41 pm
  #910  
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Join Date: May 2011
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Originally Posted by flyerwanabe1
Each time I was at the physical location. In no way I was abusing the program. Not sure what trigger the suspension.
Too many people earning what I bet would be "too many" points for their business model to be profitable.
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Old Sep 8, 2012 | 7:08 pm
  #911  
 
Join Date: Jul 2010
Location: San Francisco
Posts: 171
Originally Posted by phdtomd
receipts... Really!!?
I was also asked for receipts!

Originally Posted by tomszack
Too many people earning what I bet would be "too many" points for their business model to be profitable.
I think they are shutting it down for many no matter if you legitimately checked in or not. I asked how many checkins is okay and they wouldn't answer.
biggdeebee is offline  
Old Sep 8, 2012 | 7:43 pm
  #912  
 
Join Date: Jul 2012
Posts: 4
Originally Posted by biggdeebee
I was also asked for receipts!
Sounds reasonable to me for them to ask for additional proof that you were at the locations you claimed to be if their system flagged you for review.

Originally Posted by biggdeebee
I think they are shutting it down for many no matter if you legitimately checked in or not. I asked how many checkins is okay and they wouldn't answer.
Or they've wised up to the cheaters (drive-bys, auto4sq, etc)
goku is offline  
Old Sep 8, 2012 | 7:57 pm
  #913  
 
Join Date: Aug 2011
Posts: 157
Originally Posted by aviator8
they must have done some sort of audit. Neither me or my wife can log in. I think we are suspended. I have been using autosq for logins, I have been lazy and have not been changing he schedule to vary checkins, though so there was a pattern that would have been detectable to someone scrutinizing the activitiy.
C. Topguest Rules.
You represent and warrant that you are actually at a location by sharing a check-in at a place with Topguest. Topguest reserves the right to refuse to give rewards for checkins that Topguest, at its sole discretion, determines to be fraudulent or otherwise inauthentic.

D. Service Rules
You agree not to engage in any of the following prohibited activities: (i) copying, distributing, or disclosing any part of the Service in any medium, including without limitation by any automated or non-automated "scraping"; (ii) using any automated system, including without limitation "robots," "spiders," "offline readers," etc., to access the Service in a manner that sends more request messages to the Topguest servers than a human can reasonably produce in the same period of time by using a conventional on-line web browser (except that Topguest grants the operators of public search engines revocable permission to use spiders to copy materials from Topguest.com for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of the materials, but not caches or archives of such materials); (iii) transmitting spam, chain letters, or other unsolicited email; (iv) attempting to interfere with, compromise the system integrity or security or decipher any transmissions to or from the servers running the Service; (v) taking any action that imposes, or may impose at our sole discretion an unreasonable or disproportionately large load on our infrastructure; (vi) uploading invalid data, viruses, worms, or other software agents through the Service; (vii) collecting or harvesting any personally identifiable information, including account names, from the Service; (viii) using the Service for any commercial solicitation purposes; (ix) impersonating another person or otherwise misrepresenting your affiliation with a person or entity, conducting fraud, hiding or attempting to hide your identity; (x) interfering with the proper working of the Service; (xi) accessing any content on the Service through any technology or means other than those provided or authorized by the Service; or (xii) bypassing the measures we may use to prevent or restrict access to the Service, including without limitation features that prevent or restrict use or copying of any content or enforce limitations on use of the Service or the content therein.

Topguest may permanently or temporarily terminate, suspend, or otherwise refuse to permit your access to the Service without notice and liability for any reason, including if in Topguest's sole determination you violate any provision of this Agreement, or for no reason. Upon termination for any reason or no reason, you continue to be bound by this Agreement.

All aspects of the Service are subject to change or elimination at Topguest's sole discretion. Topguest reserves the right to interrupt the Service with or without prior notice for any reason or no reason. You agree that Topguest will not be liable to you for any interruption of the Service, delay or failure to perform. You are solely responsible for your interactions with other Topguest Users. We reserve the right, but have no obligation, to monitor disputes between you and other Users. Topguest shall have no liability for your interactions with other Users, or for any User's action or inaction.

https://www.topguest.com/terms
summerdayshopping is offline  
Old Sep 8, 2012 | 8:09 pm
  #914  
 
Join Date: Oct 2010
Posts: 115
looks like they're cracking down hard the past few days
debwany24 is offline  
Old Sep 8, 2012 | 9:13 pm
  #915  
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Originally Posted by biggdeebee
I think they are shutting it down for many no matter if you legitimately checked in or not.
Exactly!
kiltedflyer is offline  


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