[PREM FARE GONE] Mad-scl biz $280 return
Jun 20, 22, 11:30 am
#781
Join Date: Jan 2011
Programs: OWE,*A G, Bonvoy LT TE, HHonors Diamond, WoH Globalist, bore-core
Posts: 1,901
Jun 20, 22, 11:42 am
#782
Join Date: Feb 2004
Location: USA
Programs: Cowtool $ contributor, AC SE100K, WN CP, F9 50k, NK Gold, UA *S, Hyatt Glob, Bonvoy Titanium
Posts: 4,928
I did an online check-in, scheduled departure from MAD is in T-4 hours.
Immediate PDF & Mobile BP for the return SCL-MAD 6/22 11:20
For MAD-EZE IB6841 6/20 23:59, shows boarding pass will be issued after upload and verification of pending documents:
1) electronic affidavit: Argentina entry form including accommodations for first 7 nights
2) proof of covid immunization
3) image of passport photo page
4) proof of travel insurance valid in Argentina
5) proof of onward travel departing from Argentina "Since my ticket does not include any return or departure from Argentina"
so.. 100% flyable as an open-jaw. Transit is not a valid online check-in option. (so those with a separate booking out of EZE would need to check in with an agent
I'm calling to un-check in and will contact mytrip for further instructions.
Immediate PDF & Mobile BP for the return SCL-MAD 6/22 11:20
For MAD-EZE IB6841 6/20 23:59, shows boarding pass will be issued after upload and verification of pending documents:
1) electronic affidavit: Argentina entry form including accommodations for first 7 nights
2) proof of covid immunization
3) image of passport photo page
4) proof of travel insurance valid in Argentina
5) proof of onward travel departing from Argentina "Since my ticket does not include any return or departure from Argentina"
so.. 100% flyable as an open-jaw. Transit is not a valid online check-in option. (so those with a separate booking out of EZE would need to check in with an agent
I'm calling to un-check in and will contact mytrip for further instructions.
Last edited by expert7700; Jun 20, 22 at 12:03 pm
Jun 20, 22, 12:51 pm
#783
FlyerTalk Evangelist
Join Date: Aug 2014
Programs: Top Tier with all 3 alliances
Posts: 10,083
All I see is that we are caught up between three confused and incompetent parties, two airlines and an OTA, who are all trying to pass the buck to each other and do not know how to handle this....
Jun 20, 22, 1:02 pm
#784
Join Date: Oct 2018
Posts: 1,476
FWIW I was able to "check in" with Iberia for the return flight (which is the only one left on my booking), and get a boarding pass. But the b/p also says "no checked bags" so something is screwy with this non-ticket. Anyway, without a ticket there it's not very useful.
Jun 20, 22, 1:16 pm
#785
Join Date: Jan 2012
Location: In between BRU, AMS, DUS and LUX...
Programs: AF/KL Plat, BA Gold, TK Silver, IHG Platinum, MR Gold, HH Gold, A-Club Silver, Hertz PC
Posts: 981
It was the same situation for my gf, i have a boarding pass for her SCL-MAD in September. Don't worry about the no luggage section : i never ever had an Iberia boarding pass showing luggage allowance (despite having some and never had issues to put luggage in)
Jun 20, 22, 1:17 pm
#786
Join Date: Oct 2018
Posts: 1,476
Well, it's not a bad deal for a o/w ticket either. However, unfortunately, no matching deals for the way there for the time I need - and buying an expensive o/w ticket just to use another cheap one seems unwise.
Jun 20, 22, 3:03 pm
#787
Join Date: Aug 2007
Location: MOW, RU
Programs: KL Plat; BA Gold; A3 Silver; EY Gold; SU Gold
Posts: 2,446
I just realised that the desktop version of Tripcase still shows my etickets under the Documents section. 'OK to fly' status for all coupons. Unless 'ok to fly' is not an actual coupon status this means that LA only cancelled their segment (in my case RIO-SCL) and did not do anything to the ticket and IB segments.
Jun 20, 22, 4:02 pm
#788
Join Date: Jul 2009
Programs: M&M
Posts: 950
I just realised that the desktop version of Tripcase still shows my etickets under the Documents section. 'OK to fly' status for all coupons. Unless 'ok to fly' is not an actual coupon status this means that LA only cancelled their segment (in my case RIO-SCL) and did not do anything to the ticket and IB segments.
Jun 20, 22, 5:36 pm
#789
Join Date: Feb 2011
Location: CT
Programs: Marriott-LT Titanium; AA-LT Gold/Currently Plat Pro
Posts: 196
Please excuse the ignorance here. I have been reading along since post one (and contributing where it seemed relevant). I am a bit confused though. I "had" tickets booked for February- I am in no hurry to do much about them, willing to ride it out and see what happens (ie pay the credit card bill when it comes due) but the earlier post on 7 days is confusing me. I booked the tickets with my Amex Platinum on PL on 6/15 and then received the follow up post that many got about me "voluntarily changing my tickets" on 6/19. Do I have to do something within 7 days to make sure I receive the full refund? Or can I, as I said, just wait it out for a while and see if these tickets get honored and if it looks like for sure it is a no go, then request a refund or a chargeback? I appreciate any flame-free advice I get!
Jun 20, 22, 5:38 pm
#790
Join Date: Aug 2017
Programs: OW
Posts: 220
Is there a way to definitively check - received no comms from booking.com, and all looks intact on IB, LATAM and AY websites (can’t locate on SV)?
Jun 20, 22, 5:39 pm
#791
FlyerTalk Evangelist
Join Date: Aug 2014
Programs: Top Tier with all 3 alliances
Posts: 10,083
Please excuse the ignorance here. I have been reading along since post one (and contributing where it seemed relevant). I am a bit confused though. I "had" tickets booked for February- I am in no hurry to do much about them, willing to ride it out and see what happens (ie pay the credit card bill when it comes due) but the earlier post on 7 days is confusing me. I booked the tickets with my Amex Platinum on PL on 6/15 and then received the follow up post that many got about me "voluntarily changing my tickets" on 6/19. Do I have to do something within 7 days to make sure I receive the full refund? Or can I, as I said, just wait it out for a while and see if these tickets get honored and if it looks like for sure it is a no go, then request a refund or a chargeback? I appreciate any flame-free advice I get!
Jun 20, 22, 5:41 pm
#792
Join Date: Apr 2009
Location: LAX
Programs: UA Plat MM, CM Plat, Amex Plat, Hertz CP, Hyatt Globalist, SPG Gold, Vons Club
Posts: 6,738
Jun 20, 22, 5:48 pm
#793
Join Date: Aug 2015
Programs: BA Gold/ Star Alliance Gold
Posts: 380
In difference to others I have a ticket for next week and want to fly.
Latam says - "we did not do anything to the ticket" it was canceled on request of Iberia
Iberia says - - "we did not do anything to the ticket"
OTA says - "ticket was canceled by Iberia on request of customer"
so now what?
no customer request at all
Jun 20, 22, 5:58 pm
#794
Join Date: Aug 2015
Programs: BA Gold/ Star Alliance Gold
Posts: 380
This is factually untrue unless they took the effort of reissuing at least one coupon. As long as they are only messing with the reservation itself and maybe revalidate the ticket (ie as long as all coupons show OPEN on the original OTA-issued ticket) the OTA retains control and any fix is thus their responsibility. Now if they reissued the ticket it's of course their provenance from that point on.
No, they don't. PL either have control over the ticket (all coupons open) and can refund themselves irrespective of the reservation status or they don't because some coupons were exchanged or refunded, in which case the plating carrier happily took it upon themselves to handle any further issues regarding said ticket. Of course the agent can go after the money but as soon as the airline breaks it they also buy it, even if wholly unused.
It's not about a valid ticket actually but about getting your confirmed reservation cancelled out because the airline disagrees with your purchasing practice. Sadly there is nothing there in EU261 to protect you from this.
This is correct in theory but only in theory. While I definitely not recommend it I flew on mangled tickets where 60% of the itinerary was missing without much fuss. "Will deal with it later when we get there" - "Good enough for me". Having said that the legs flown were confirmed in the reservation and matched the ticketed flights.
It also won't cover the case the airline deem your reservation [insert adjective] and cancel your confirmed seats. In that case the flight is not 1) delayed nor 2) cancelled and 3) you can't present for check in without a reservation, thus denied boarding doesn't apply to you. Unfortunate oversight.
No, they don't. PL either have control over the ticket (all coupons open) and can refund themselves irrespective of the reservation status or they don't because some coupons were exchanged or refunded, in which case the plating carrier happily took it upon themselves to handle any further issues regarding said ticket. Of course the agent can go after the money but as soon as the airline breaks it they also buy it, even if wholly unused.
It's not about a valid ticket actually but about getting your confirmed reservation cancelled out because the airline disagrees with your purchasing practice. Sadly there is nothing there in EU261 to protect you from this.
This is correct in theory but only in theory. While I definitely not recommend it I flew on mangled tickets where 60% of the itinerary was missing without much fuss. "Will deal with it later when we get there" - "Good enough for me". Having said that the legs flown were confirmed in the reservation and matched the ticketed flights.
It also won't cover the case the airline deem your reservation [insert adjective] and cancel your confirmed seats. In that case the flight is not 1) delayed nor 2) cancelled and 3) you can't present for check in without a reservation, thus denied boarding doesn't apply to you. Unfortunate oversight.
Hi there - thank you very much for taking the time for this comprehensive information
My experience however is different
Flight next week. LATAM ticket, sold by Lastminute.com first segment Iberia
From my calls with all parties involved, it seems that:
- Iberia is the one party who has altered the ticket after they took it under airport control
- LATAM, as well as Lastminute.com, say they have no longer control
- Iberia says they have not done anything to the ticket but the segments have been deleted and I can not fly next Tuesday
So now what? I want to fly next week - have booked hotels and connections.
