[PREM FARE GONE] Mad-scl biz $280 return
Jun 20, 22, 6:21 am
#766
Join Date: Dec 2010
Location: LHR
Programs: Accor PLT,Thai Silver, HH Dia, SPG Titanium (LT Gold), Aegean Gold, BA Silver
Posts: 5,015
Also confirmed by Latam:
it has not been cancelled by LATAM, it suffered a cancellation by Iberia. All this management must be done directly with your travel agency
it has not been cancelled by LATAM, it suffered a cancellation by Iberia. All this management must be done directly with your travel agency
Jun 20, 22, 6:22 am
#767
Join Date: Jul 2014
Location: WAW ✈ LHR ✈ GLA
Programs: BA GGL/CCR, HH Diamond, IHG Spire Ambassador
Posts: 2,457
To be clear, do these options (refund or reroute) under Article 8 only apply within the 14-day window or even outside of that window?
14-day window is applicable to the cash compensation only.
Jun 20, 22, 6:42 am
#768
Join Date: Apr 2009
Location: LAX
Programs: UA Plat MM, CM Plat, Amex Plat, Hertz CP, Hyatt Globalist, SPG Gold, Vons Club
Posts: 6,738
Totally disagree, always be honest with Customs and Immigration officials anywhere in the world! Tell them that you’re here for a two day short visit, they won’t be concerned.. if you start mentioning a friend and a package that opens up a whole different line of questioning. If they push tell them I got a really cheap airfare and I wanted to check out your city for 2 days. They see it all the time… Right now there’s random selection on arrival for a Covid test that’s what you should be more concerned about. I wouldn’t worry at all
Last edited by Flying Machine; Jun 20, 22 at 7:28 am
Jun 20, 22, 6:51 am
#770
Join Date: Apr 2007
Programs: QF, VA, AC, Hyatt, Marriott
Posts: 3,549
The right to refund, rebooking on the next available flight (with any carrier) or to be rebooked (with the same carrier) on any given date without fare difference always apply for every booking.
But in case the airline / the OTA informs you that this was an error and they withdraw the contract of transportation they have with you as a passenger, you of course do not have any EU261 right.
But they must do so within a given acceptable timeframe. The exact timeframe varies on each state law but one could argue, if you have a confirmed booking for more than 10-14days, it was not an error and the airline cannot cancel the contract.
Only the 7d/14d EU261 timeframe rule applies when looking at compensation.
But in case the airline / the OTA informs you that this was an error and they withdraw the contract of transportation they have with you as a passenger, you of course do not have any EU261 right.
But they must do so within a given acceptable timeframe. The exact timeframe varies on each state law but one could argue, if you have a confirmed booking for more than 10-14days, it was not an error and the airline cannot cancel the contract.
Only the 7d/14d EU261 timeframe rule applies when looking at compensation.
Jun 20, 22, 7:25 am
#771
Join Date: Dec 2013
Location: Berlin
Programs: DL Diamond, AB Platinum :( , BA Silver, Aegean Silver, Hilton Gold, Marriott Silver, IHG Plat AMB
Posts: 49
Which brings us back to how and why the IB segments remain? If IB requested LA cancel their segments, why would they still leave their own segments? Maybe thinking we'd all start cancelling with the intra-South America segments gone? For those of us who are going via LIM or EZE, you can get those flights in economy for less than $200, that's certainly not going to deter someone like myself. Those with GRU or MVD, a bit different story possibly but still not crazy considering the overall deal.
Fully concur with @ChocolateFactory, with error fares it's always a waiting game to see how things shake out. There's nothing to be gained from hounding the airlines or OTAs right now IMHO.
For @fuyao, it was done by HDQRMLA171607 i.e. latam rev management
Jun 20, 22, 7:58 am
#772
Join Date: Jan 2012
Location: In between BRU, AMS, DUS and LUX...
Programs: AF/KL Plat, BA Gold, TK Silver, IHG Platinum, MR Gold, HH Gold, A-Club Silver, Hertz PC
Posts: 981
Totally disagree, always be honest with Customs and Immigration officials anywhere in the world! Tell them that you’re here for a two day short visit, they won’t be concerned.. if you start mentioning a friend and a package that opens up a whole different line of questioning. If they push tell them I got a really cheap airfare and I wanted to check out your city for 2 days. They see it all the time… Right now there’s random selection on arrival for a Covid test that’s what you should be more concerned about. I wouldn’t worry at all
Is there a trick on SV website to get the status of the eticket ? Changing the 065 to 045 and then addiing the 10 digit number results in an error. Booking reference gives an error too.
Jun 20, 22, 8:00 am
#773
Join Date: Jan 2012
Location: In between BRU, AMS, DUS and LUX...
Programs: AF/KL Plat, BA Gold, TK Silver, IHG Platinum, MR Gold, HH Gold, A-Club Silver, Hertz PC
Posts: 981
By general rule, anything where an eticket is issued, you hold a confirmed booking.
But there has been some recent changes.
The ECJ (European Court of Justice) was addressed with the case where an OTA send out a booking confirmation and the passengers party claims, if you receive that says booking confirmation, no matter if it comes directly from the airline or from the (O)TA, it means your booking is confirmed under EU261.
The airline argued, if its not a real eticket receipt coming from them directly or the travel agency fwding that document, the booking is not confirmed.
So the ECJ had to rule on this, not sure if thats in the papers yet, but the general consens was they'd agree with the passenger, which is a big too extreme.
Think about you only hold a reservation with a travel agent, they send you an email and say its confirmed, but its not ticketed yet, and the airline changes their schedule / cancels that flight, even thou you're not ticketed yet, EU261 would already apply.
But there has been some recent changes.
The ECJ (European Court of Justice) was addressed with the case where an OTA send out a booking confirmation and the passengers party claims, if you receive that says booking confirmation, no matter if it comes directly from the airline or from the (O)TA, it means your booking is confirmed under EU261.
The airline argued, if its not a real eticket receipt coming from them directly or the travel agency fwding that document, the booking is not confirmed.
So the ECJ had to rule on this, not sure if thats in the papers yet, but the general consens was they'd agree with the passenger, which is a big too extreme.
Think about you only hold a reservation with a travel agent, they send you an email and say its confirmed, but its not ticketed yet, and the airline changes their schedule / cancels that flight, even thou you're not ticketed yet, EU261 would already apply.
Jun 20, 22, 8:10 am
#774
Join Date: Jun 2022
Posts: 37
Not aware of a trick, works for me just fine on 075 ticket. Might just be that it's unable to pull out 045 🤷♂️
Jun 20, 22, 8:25 am
#775
Join Date: Apr 2012
Location: NYC
Programs: QF LTG
Posts: 1,170
Did anyone book with rumbo.es? At the time I booked it was the only OTA that priced favorably on the exact itinerary I wanted. Ticket shows confirmed in their system but can’t pull it up anywhere else and haven’t received any communication yet.
Jun 20, 22, 9:46 am
#777
Join Date: Oct 2010
Location: USA
Programs: AA Exec Plat, Delta Diamond, IHG Plat, Marriott Plat, Hyatt Globalist
Posts: 195
So that’s probably going to be the same choices you will be given … if they do contact you…
Jun 20, 22, 9:53 am
#778
Join Date: Apr 2012
Location: NYC
Programs: QF LTG
Posts: 1,170
I booked with them … but my case is a little different. I decided to cancel and asked for a refund and they gave me back their refund terms, I believe everything subject to a 35 euro fee. The refund amount was around 211 and the fee on top of that, or vouchers ranging in prices.
So that’s probably going to be the same choices you will be given … if they do contact you…
So that’s probably going to be the same choices you will be given … if they do contact you…
Thanks for the data point, lets see what happens. Where they easy to communicate with?
Jun 20, 22, 10:22 am
#779
Join Date: Jul 2009
Programs: M&M
Posts: 954
No they don't. PL either have control over the ticket (all coupons open) and can refund themselves irrespective of the reservation status or they don't because some coupons were exchanged or refunded, in which case the plating carrier happily took it upon themselves to handle any further issues regarding said ticket. Of course the agent can go after the money but as soon as the airline breaks it they also buy it, even if wholly unused.
It also won't cover the case the airline deem your reservation [insert adjective] and cancel your confirmed seats. In that case the flight is not 1) delayed nor 2) cancelled and 3) you can't present for check in without a reservation, thus denied boarding doesn't apply to you. Unfortunate oversight.
Jun 20, 22, 10:44 am
#780
Join Date: Dec 2010
Location: LHR
Programs: Accor PLT,Thai Silver, HH Dia, SPG Titanium (LT Gold), Aegean Gold, BA Silver
Posts: 5,015
So I am wondering how IBERIA can tell LATAM to cancel a LATAM flight with a ticket issued on LATAM paper and LATAM sit back and say yeah fine.
