Go Back  FlyerTalk Forums > Miles&Points > Mileage Run Deals > Mileage Run Discussion
Reload this Page >

[PREM FARE GONE] FLR-HKG/ICN/NRT-DUS from 770 / J

[PREM FARE GONE] FLR-HKG/ICN/NRT-DUS from 770 / J

    Hide Wikipost
Old Jan 18, 17, 4:12 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: irishguy28
Wiki Link
Unofficial cancellation statement from Alitalia: see post #2414, or the original post in Italian on a similar Italian forum

COW8C fare rules available in post #147 (second box)
DOW8C fare rules available in post #150
IOWGE fare rules available in post #1241
IRTGE fare rules available in post #1555
CRTEU fare rules available in post #1589
DOWGE fare rules available in post #1601
IRT8C2 fare rules available in post #2105
Print Wikipost

Old Jan 3, 17, 3:02 am
  #3706  
Suspended
 
Join Date: Nov 2007
Location: The Hague, NL
Programs: GMLFL, Life 2.0 - Mucci Premiere Classe & des Chevaliers Toulousiens
Posts: 22,847
I just received an email from Korean Air, reconfirming my cancelled flight to/from ICN and updating me on a schedule change. How thoughtful. I can't find my reservation on their website though.

No, I don't plan on flying it.
henkybaby is offline  
Old Jan 3, 17, 6:16 am
  #3707  
 
Join Date: Jan 2015
Location: Central Europe
Programs: DL GM, UA Silver, TK Elite+, BA Silver, HHonors Diamond, Marriott Platinum
Posts: 101
Originally Posted by Lack View Post
I already did, not my fault you refuse to see it. And if you really do need a courts seal on a piece of paper, please google 2YN75483 and enjoy the read.
Besides the (debatable) question if Mr Passenger has or ought to have known that the offer was a mistake, I think the interesting part here is that AZ (contrary to LH in the court ruling) has not cancelled + refunded the tickets nor actively communicated. If they deem a contract between them and a passenger to be void for an error, they should have cancelled the tickets, given the money back proactively and communicated all this to their customers.
If somebody decides to drag them to court over this (and I guess thats what a number of people will be doing, especially those who do not read any of this and still hold "butchered" tickets), I think we will see some interesting results.
NightlinerVIE is offline  
Old Jan 3, 17, 1:39 pm
  #3708  
 
Join Date: May 2015
Posts: 349
Some where in this thread there was mention of a website or service that monitors your reservations and let's you know of any changes. What was that again? Thank yoU!
ManFactSpendLA is offline  
Old Jan 3, 17, 1:41 pm
  #3709  
Suspended
 
Join Date: Nov 2007
Location: The Hague, NL
Programs: GMLFL, Life 2.0 - Mucci Premiere Classe & des Chevaliers Toulousiens
Posts: 22,847
Originally Posted by ManFactSpendLA View Post
Some where in this thread there was mention of a website or service that monitors your reservations and let's you know of any changes. What was that again? Thank yoU!
http://www.myflightsapp.com/
henkybaby is offline  
Old Jan 3, 17, 2:17 pm
  #3710  
 
Join Date: May 2015
Posts: 349
Originally Posted by henkybaby View Post
Thank you!
ManFactSpendLA is offline  
Old Jan 3, 17, 7:14 pm
  #3711  
 
Join Date: Feb 2010
Location: Los Angeles
Programs: Hilton Diamond, IHG Spire/Ambassador, Marriott/Starwood Gold, BA Bronze, Alaska MVP
Posts: 1,246
Hi Guys,

Is anyone who requested a refund from Alitalia still waiting for the refund? Been waiting for 2 weeks now.. I know they say it can take up to 8 weeks but it seems like most people have gotten theirs quicker.
Enigma368 is offline  
Old Jan 3, 17, 7:37 pm
  #3712  
 
Join Date: May 2008
Posts: 441
Originally Posted by Enigma368 View Post
Hi Guys,

Is anyone who requested a refund from Alitalia still waiting for the refund? Been waiting for 2 weeks now.. I know they say it can take up to 8 weeks but it seems like most people have gotten theirs quicker.
Im still waiting. They processed the refund on December 15th.
mcbg1 is offline  
Old Jan 3, 17, 8:36 pm
  #3713  
 
Join Date: Jun 2009
Location: POLAND
Programs: Hilton Diamond, IHG Platinum AMB, PrivilegeClub Gold
Posts: 72
I was told by Expedia to wait for the result while they were discussing the matter with Alitalia. Later I received an e-mail to contact Alitalia directly for a full refund. As I am on holidays, I didn't do that, but I got refunded in full by Alitalia (minus currency exchange fees imposed by my bank). This was on 20th of December. My inbound flights by Alitalia were cancelled earlier, leaving the outbound intact. However yesterday I received an email from Korean Air informing me about changes in my schedule (of the refunded trip) and it turns out I got confirmed flights (both inbound and outbound, with new PNR) with changed route and changed airlines for inbound flights (all in Business). No idea why and what's going on.
Estratos is offline  
Old Jan 4, 17, 1:46 am
  #3714  
 
Join Date: Aug 2008
Location: Netherlands
Programs: TK E+, DL platinum
Posts: 1,183
Originally Posted by Estratos View Post
I was told by Expedia to wait for the result while they were discussing the matter with Alitalia. Later I received an e-mail to contact Alitalia directly for a full refund. As I am on holidays, I didn't do that, but I got refunded in full by Alitalia (minus currency exchange fees imposed by my bank). This was on 20th of December. My inbound flights by Alitalia were cancelled earlier, leaving the outbound intact. However yesterday I received an email from Korean Air informing me about changes in my schedule (of the refunded trip) and it turns out I got confirmed flights (both inbound and outbound, with new PNR) with changed route and changed airlines for inbound flights (all in Business). No idea why and what's going on.
However, do you have a new eticket, and if yet, which ticket stock?
Culture Guru is offline  
Old Jan 4, 17, 5:59 am
  #3715  
FlyerTalk Evangelist
 
Join Date: Mar 2008
Location: Netherlands
Programs: Gold: A3, KL Silver: AZ, BA
Posts: 23,784
Originally Posted by Estratos View Post
My inbound flights by Alitalia were cancelled earlier, leaving the outbound intact. However yesterday I received an email from Korean Air informing me about changes in my schedule (of the refunded trip) and it turns out I got confirmed flights (both inbound and outbound, with new PNR) with changed route and changed airlines for inbound flights (all in Business). No idea why and what's going on.
You really don't have any intact flights.

The way these tickets were altered was unorthodox, and it appears via various channels - including via KE's internal systems (see earlier similar reports of KE confirmations of schedule changes to cancelled tickets) - that some sectors are still "intact".

However, there is no e-ticket to "support" these sectors, so if you actually tried to check-in for these sectors, it would be impossible.

Unless, that is, you can determine that there *is* a new e-ticket number, generated by Alitalia and not communicated by them, for which these sectors remain confirmed.

But trust me - Alitalia have ensured that there is no such e-ticket.

You may find the new e-ticket number reported on the credit card account statement, and if you look it up on Saudia's website, you will see that these KE flights were not part of the ticket. And if you look up the "original" e-ticket number via the same manner, you will see that the original ticket has had its coupons exchanged/refunded - so there actually is no e-ticket number to support these phantom KE sectors.

Anyone who has received money back on any of these tickets will NOT be flying any part of those tickets, even if they can see some sectors still apparently being "intact" after the refund on any website or via any other means.

Anyone who has not received or requested a refund, will not be able to fly anything other than the DUS-FCO-FLR or FLR-FCO-DUS ticket that they have substituted in for the original, regardless of whether they can see some or all of the sectors of the original booking as apparently being "intact" via any means other than directly on the www.alitalia.com website.
irishguy28 is offline  
Old Jan 4, 17, 7:34 am
  #3716  
FlyerTalk Evangelist
 
Join Date: Sep 1999
Location: New York, NY, USA
Posts: 11,134
Excellent summary, irishguy28.
TerryK is online now  
Old Jan 4, 17, 7:46 am
  #3717  
Hyatt Contributor Badge
 
Join Date: Jul 2010
Location: Between AMS and BRU
Posts: 8,800
Exactly... let's put the myth to rest.
RTW1 is offline  
Old Jan 4, 17, 3:30 pm
  #3718  
 
Join Date: Sep 2005
Posts: 1,468
Originally Posted by irishguy28 View Post
Anyone who has not received or requested a refund, will not be able to fly anything other than the DUS-FCO-FLR or FLR-FCO-DUS ticket that they have substituted in for the original, regardless of whether they can see some or all of the sectors of the original booking as apparently being "intact" via any means other than directly on the www.alitalia.com website.
So the entire itinarary being intact on AZ website means it is good to go?
view is offline  
Old Jan 4, 17, 5:03 pm
  #3719  
 
Join Date: Sep 2003
Location: Paris, France
Programs: UA Lifetime Gold, Air France Platinum, AA 4MM EXP, SPG Lifetime Plat, Hyatt Globalist
Posts: 698
Interesting development on my remaining itinerary

I got a message from Expedia letting me know about a schedule change, so I thought AZ had eventually axed my ticket.
Well I was wrong. On the return trip back to DUS the last leg from FCO had been replaced by a much later one meaning a 9 hours lay over at FCO.
I called Expedia asking for a much shorter connection. Expedia told me they would get in touch with the airline (074 stock) to see what they could offer.
A couple of hours later I received a mail from Expedia offering an itinerary going through CDG instead of FCO using AF instead of AZ of course, with a great connection to DUS.
Sorry if I do not give more details about the itinerary, but I am still somewhat paranoid about AZ reading this.

In any case it is proof the ticket is still valid and good to go.
thierry is offline  
Old Jan 4, 17, 11:19 pm
  #3720  
FlyerTalk Evangelist
 
Join Date: Sep 2003
Programs: BA Gold, EY Gold, HH Diamond, IHG Plat, Fairmont Platinum
Posts: 11,313
Originally Posted by henkybaby View Post
Best travel app for monitoring airline bookings IMHO.

Originally Posted by RTW1 View Post
Exactly... let's put the myth to rest.
Until the next person comes along and asks this question.
onlysuites is offline  

Thread Tools
Search this Thread