Old Jan 3, 17, 8:36 pm
Join Date: Jun 2009
Location: POLAND
Programs: Hilton Diamond, IHG Platinum AMB, PrivilegeClub Gold
Posts: 72
I was told by Expedia to wait for the result while they were discussing the matter with Alitalia. Later I received an e-mail to contact Alitalia directly for a full refund. As I am on holidays, I didn't do that, but I got refunded in full by Alitalia (minus currency exchange fees imposed by my bank). This was on 20th of December. My inbound flights by Alitalia were cancelled earlier, leaving the outbound intact. However yesterday I received an email from Korean Air informing me about changes in my schedule (of the refunded trip) and it turns out I got confirmed flights (both inbound and outbound, with new PNR) with changed route and changed airlines for inbound flights (all in Business). No idea why and what's going on.
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