Dec 13, 2016, 5:03 pm
Last edit by: irishguy28
Unofficial cancellation statement from Alitalia: see post #2414, or the original post in Italian on a similar Italian forum
COW8C fare rules available in post #147 (second box)
DOW8C fare rules available in post #150
IOWGE fare rules available in post #1241
IRTGE fare rules available in post #1555
CRTEU fare rules available in post #1589
DOWGE fare rules available in post #1601
IRT8C2 fare rules available in post #2105
COW8C fare rules available in post #147 (second box)
DOW8C fare rules available in post #150
IOWGE fare rules available in post #1241
IRTGE fare rules available in post #1555
CRTEU fare rules available in post #1589
DOWGE fare rules available in post #1601
IRT8C2 fare rules available in post #2105
[PREM FARE GONE] FLR-HKG/ICN/NRT-DUS from 770€ / J
Dec 30, 2016, 3:53 pm
#3616
Join Date: Mar 2008
Posts: 4,859
Seeing it last over the weekend with explicit airline involvement (adding YQ) you could have reasonable belief that it was sanctioned by the airline (it was actually mentioned on several forums that perhaps it's a way to raise capital first then worry about the future).
Dec 30, 2016, 4:11 pm
#3617
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Didn't that "explicit airline involvement" actually stop people buying this fare?
Dec 30, 2016, 4:26 pm
#3619
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Mistakes happen but time is of the essence here. I have still not been advised by AZ or Opodo on one of my tickets.
Please do.
Dec 30, 2016, 4:55 pm
#3620
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We could go on and on about this one. A colleague recently flew on a $700 ticket from Europe to BKK on QR in business. What makes that any different from the $680 ticket that AZ tore up of mine which was very similar.
Mistakes happen but time is of the essence here. I have still not been advised by AZ or Opodo on one of my tickets.
Mistakes happen but time is of the essence here. I have still not been advised by AZ or Opodo on one of my tickets.
Dec 30, 2016, 4:56 pm
#3621
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Bit of ex post facto reasoning there I think.
Dec 30, 2016, 5:08 pm
#3622
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When you'll get your refund
Your refund will be processed directly to the original form of payment used for the purchase of your ticket(s). You can expect the refund to reach your account within 6 to 10 days.
Your refund will be processed directly to the original form of payment used for the purchase of your ticket(s). You can expect the refund to reach your account within 6 to 10 days.
Dec 30, 2016, 6:06 pm
#3623
Join Date: Mar 2008
Posts: 4,859
Not to mention the old reverse role argument - which actually applies here more then even reading that people were quoted $200 fees for canceling the ticket...
Not for anyone booking after the first YQ was put in.
Dec 30, 2016, 6:21 pm
#3624
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I honestly can't say which of the fares I book are a mistake and which are not. If there airline was 100% sure it was correct when filing the fare and yet I end up displacing a walk up full fare passenger, was it a mistake by the airline to offer my fare to begin with? On the same note, if the airline goofs up and post a fare that it didn't intend to, yet there are free seats on the flight, was it really a mistake?
Dec 30, 2016, 6:35 pm
#3626
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The error was not the price per se, for a one way J fare from FLR to DUS it was the right price. However, there were no routing restrictions included in the fare which meant this one way fare could be routed all over the place, clearly any normal one way intra Europe fare doesn't involve going via HKG, SYD etc.
I would also say I had no idea of the above when I booked my first one. However, I had a reasonable belief that at that level for those kinds of routings the fare was a mistake hence why within a few minutes of learning about it I very quickly booked a trip out to the Far East.
Dec 30, 2016, 6:47 pm
#3627
Join Date: Mar 2008
Posts: 4,859
As opposed to what?
The error was not the price per se, for a one way J fare from FLR to DUS it was the right price. However, there were no routing restrictions included in the fare which meant this one way fare could be routed all over the place, clearly any normal one way intra Europe fare doesn't involve going via HKG, SYD etc.
I would also say I had no idea of the above when I booked my first one. However, I had a reasonable belief that at that level for those kinds of routings the fare was a mistake hence why within a few minutes of learning about it I very quickly booked a trip out to the Far East.
The error was not the price per se, for a one way J fare from FLR to DUS it was the right price. However, there were no routing restrictions included in the fare which meant this one way fare could be routed all over the place, clearly any normal one way intra Europe fare doesn't involve going via HKG, SYD etc.
I would also say I had no idea of the above when I booked my first one. However, I had a reasonable belief that at that level for those kinds of routings the fare was a mistake hence why within a few minutes of learning about it I very quickly booked a trip out to the Far East.
Not a single person I know had any say whatsoever as to what fare they used when imputing their origin and destination(s) into a travel booking site, so it all boils down to the price Alitalia isn't happy with for the ticket they (through 3rd party they knowingly do business with) sold. Having established that we can move on to figuring the mistake part, and that's where my argument fits in.
Dec 30, 2016, 6:49 pm
#3628
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I don't know - I suppose they could claim that they as an airline didn't mean to provide air transportation on offer and that was the mistake? It doesn't seem any wackier of an excuse to me then a "computer error".
Not a single person I know had any say whatsoever as to what fare they used when imputing their origin and destination(s) into a travel booking site, so it all boils down to the price Alitalia isn't happy with for the ticket they (through 3rd party they knowingly do business with) sold. Having established that we can move on to figuring the mistake part, and that's where my argument fits in.
Not a single person I know had any say whatsoever as to what fare they used when imputing their origin and destination(s) into a travel booking site, so it all boils down to the price Alitalia isn't happy with for the ticket they (through 3rd party they knowingly do business with) sold. Having established that we can move on to figuring the mistake part, and that's where my argument fits in.
Dec 30, 2016, 6:56 pm
#3629
Join Date: Mar 2008
Posts: 4,859
Similar arguments have successfully been made in the cases of ticket refunds in Germany.
Dec 30, 2016, 7:00 pm
#3630
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Any argument can be forwarded. However, based on the several have read I have told you what the test is. The less relevant your argument is to that test the less likely you would succeed.