enelym1978

Property: Courtyard Zurich
Date(s): March 12-14, 2021
Room booked: Quality Room King bed city view
Room received: Junior Suite city view
Elite Level: Platinum
Award stay: No
Rate Type: Member Rate Welcome Back
BRG stay: no
SNAs redeemed: no
Comments: online check-in done through the app as soon as it was available, 48h prior. I did not receive an upgrade notification (usually the app tells you) but saw I was upgraded by looking at the reservation.

canadiancow

Property: San Francisco Marriott Marquis
Date(s): Fri Mar 12 - Sun Mar 14
Room booked: Guest room 1 King, Low floor
Room received: Executive Suite 1 King, Low floor
Elite Level: Titanium
Award stay: no
Rate Type: Standard
BRG stay: no
SNAs redeemed: no
Comments:

On my way over, the lowest suite they had available for booking was the presidential. I had been pre-upgraded to a "Guest room 1 King, City view" (), and they definitely had "Larger Guest room 1 King, City view, Corner room" available.

At check-in, I asked if they had any suite upgrades, and he literally said this executive on the 18th floor was it. I said sure, but also asked if there might be anything better (come on presidential!), but there wasn't.

Given that I couldn't even buy a suite, I'm happy with the outcome. Though a lot more was available this morning, which makes me wonder if coming earlier might have been helpful.

hdogan

Property: Sheraton Towers Singapore
Date(s): 12-14 Mar, 2 nights
Room booked: Deluxe, Guest room, 1 King
Room received: Sheraton Club King, Executive lounge access, Guest Room, 1 King, High floor
Elite Level: Platinum
Award stay: No
Rate Type: MR4
LNF stay: No
SNAs redeemed: No
Comments: Dated and mediocre property with spotty service and heavily inflated F&B prices... will not be coming back.

HannsenBos3

Property: RC Jakarta Pacific Place
Date(s): 12-14 Mar, 2 nights
Room booked: Deluxe Club, Guest room, 1 King
Room received: Executve Club, larger Living room , Corner, Guest Room, 1 King, High floor
Elite Level: Gold
Award stay: semi yes, from Asiamiles Cathay redeem Hotel award
Rate Type: Non commisionable
LNF stay: No
SNAs redeemed: No
Comments:
We stayed for bday occasion and the staffs really go extra mile to celebrate us. Guest Recog team Angel and Dita decorate our room with Balloons etc, FrontDesk give Room upgrade due to my Elite status and Late check out.
Lounge Manager , Chef and even the GM greeted all guests during dining.Lounge food tasted great 5x per day and the Variety the same as before pandemic, unlike many hotels cost cutting. Sashimi salmon was Fresh and above SushiTei.
The room was comfortable and toiletries was Luxury with Branded Lotion and Shampoo. No cost cutting like other property who try to give generic OEM.
Overall the PERFECT Luxury hotel with EXCELLENT service

YoHo66

Property: Grosvenor House Dubai
Date(s): 10 days in Jan/14 days in Feb
Room booked: Standard room
Room received: Deluxe suite
Elite Level: Titanium
Award stay: no
Rate Type: company rate
BRG stay: no
SNAs redeemed: no
Comments: almost perfect stays, but some problems with the exec. lounge management

CPH-Flyer

Property: Hotel The Mistui Kyoto, Luxury Collection
Date(s): 7 to 12 March, 5 nights
Room booked: Deluxe Room
Room received: Deluxe Suite
Elite Level: Ambassador
Award stay: Yes
Rate Type: Award
LNF stay: No
SNAs redeemed: I tried for the Nijo Suite, but it was rejected and SNAs were returned
Comments: I was very keen to get the Nijo Suite, but it was actually booked for some of the nights. This solution worked well though.

rbAA

Property: JW Marriott Khao Lak
Date(s): March 1-4
Room booked: Deluxe pool view King
Room received: Duplex Suite
Elite Level: Platinum
Award stay: no
Rate Type:Member best available non-prepaid with MegaTix voucher
BRG stay: No
SNAs redeemed: yes but see below
Comments: When we saw the room, while very nice, the narrow steep stairs and no direct pool access were not for us, so we downgraded to a pool access king, and the SNA's were refunded

rbAA

Property: Rayong Marriott Resort
Date(s): March 15 to 17th
Room booked: Deluxe Mountain View King
Room received: One bedroom Suite Oceanview
Elite Level: Platinum
Award stay: No
Rate Type: Member Secondary City-Second to None very cheap, cheaper than the MegaTix deal
BRG stay: No
SNAs redeemed: Yes (probably didn't need to as they're not very busy, but it's a great room, actually-two rooms.)
Comments: For a Marriott, this property is fantastic. The pool(s) and beach are some of the best, and it puts Phuket to shame, especially since it's only a 2.5 hour drive from our home in Bangkok. I'm sure it's not always this peaceful and quiet in normal non-COVID, times, but we'll definitely return.

Keyser

Property: renaissance lucknow hotel....
Date(s): 3 different 1 night stays in february & march....
Room booked: deluxe king....
Room received: riverfront studio suite....
Elite Level: ambassador....
Award stay: no....
Rate Type: bar....
LNF stay: no....
SNAs redeemed: no....
Comments: stayed here 3 times over the last couple of months....each time i booked 2 rooms for a night each....my room has been upgraded to a studio suite & my colleague's room to an executive room all 3 times....

rbAA

Property: Renaissance Koh Samui
Date(s): March 22 to 25th
Room booked: Deluxe balcony King Garden View
Room received: Beachfront pool villa King
Elite Level: Platinum
Award stay: No
Rate Type: Member Flexible and using MegaTix voucher
BRG stay: No need
SNAs redeemed: Yes, and only choose this villa
Comments: Haven't stayed there, yet, but just received the email about the UPG. The pictures look great, can't wait to see it.

reggiekush

Property: W Bali-Seminyak
Date(s): March 18-26 10-14 2021
Room booked: Wonderful Garden Escape Guest room, 1 King, Balcony
Room received: Marvelous 1 Bedroom Villa, 1 King, Pool cabana, Private pool, Terrace
Elite Level: Titanium (no lifetime)
Award stay: No
Rate Type: Pre-Paid (1,000,000 IDR credit daily from 2nd night)
LNF stay: No
SNAs redeemed: NoComments: Staff all remember me from my short stay a few months back which was impressive. A nice welcome back cake in my villa was the icing on top!

Runner123

Property: Westin Cozumel
Date(s): Feb. 7-14, 2021
Room booked: Large Ocean King
Room received: Junior Suite, Penthouse Floor, 800+ square feet, separate LR, wet bar, soaker tub, double sinks, balcony
Elite Level: Platinum (no lifetime)
Award stay: Points 4 nights, paid stay other 3
Rate Type: Pre-Paid (2 nights Citi Prestige, 1 night Amex Platinum
LNF stay: No
SNAs redeemed: No
Comments-hotel couldn't have treated me better-wasn't entitled to suite for the three paid nights, but they gave it to me anyway, as well as free breakfast-the suite was huge, staff was amazing, extremely safe during COVID, did COVID testing right at hotel

Flying for Fun

If you had 4 nights on points, where is your 5th night free?

James

3rdworldresident

Property: JW Marriott Bangkok
Date(s): 2 nights in March
Room booked: Deluxeroom
Room received: Larger Executive room (no suite available on app/website)
Elite Level: Titanium
Award stay: no
Rate Type: Member rate promotion
BRG stay: no
SNAs redeemed: no
Comments: -

fastflyer

Property: Westin Crown Center, Kansas City, Missouri
Date(s): March 4-8, 2021, 4 nights
Room booked: Junior Suite, 1 King
Room received: Junior Suite, 1 King, High floor -- this was the largest junior suite per the front desk, and it was large, approx. 900 square feet
Elite Level: Platinum
Award stay: No -- cash rate, approx. 250/ night. Normal guest rooms were approx. 150/ night, making this a good value.
Rate Type: Corporate
LNF stay: No
SNAs redeemed: No
Comments:
This hotel was built around 1973 and designed by Harry Weese, the architect of the Washington DC Metro. Similarities are observable, especially the grand waterfall into the lobby and the use of concrete in a very 1970s method (which I like, but may be too "brutalist" for others). The lobby and rooms were refreshed in 2018, and they were nicely simple rather than luxurious. Plentiful and free platinum breakfast was cheerfully offered either at the lobby restaurant bar or take-away to the room.(paper vouchers provided at check-in). The lobby-level club was self-serve only, and we didn't use it. But it was also provided without request, via room key.
The room was spacious. I did ask about the larger, top-floor suites at check-in, but the COVID restrictions on housekeeping meant that they were not prepared for occupancy unless specifically booked. In any case, my junior suite at 900 square feet, was more than large enough (but as a junior suite, it was all one room -- no wall separating the bed from the living quarters). The decor has been updated on guest floors, but the elevators could use a refresh. This hotel is part of the Crown Center complex, which includes a fashionable department store and lots of kid activities. It is also connected via overhead tubes to the train station area and other parts of downtown.
The pool was open and heated. Its pool deck could use a restoration -- the original jacuzzi (hot tub) that had been outside was now much smaller and cramped near the indoor pool entry (and the jacuzzi was closed). The gym equipment also felt cramped, and the sauna and steam rooms were closed. Weese's modernist designs require some maintenance to look their best, especially the skylight roof over the landscaped waterfall area. However, considering current restrictions, the staff went above and beyond to provide the services they could offer. Room service remains suspended, and I had to request a mid-stay housekeeping visit for new towels and sheets. Overall stay rating would be a 8 out of 10.