Jan 2, 2021, 3:05 am
Last edit by: yule_boy
For 2019 upgrade experiences check out the Post Your Marriott Bonvoy Elite Upgrade Experiences 2020 thread.
POSTING FORMAT
Property:
Date(s):
Room booked:
Room received:
Elite Level: (Platinum, Titanium, Ambassador)
Award stay: (yes/no), type (Points, PointSavers, C+P, Travel Package, CCFNA35K, CCFNA40K, etc.)
Rate Type: (Off Peak/Standard/Peak)
BRG stay: (yes/no)
SNAs redeemed: (yes/no)
Comments:
POSTING FORMAT
Property:
Date(s):
Room booked:
Room received:
Elite Level: (Platinum, Titanium, Ambassador)
Award stay: (yes/no), type (Points, PointSavers, C+P, Travel Package, CCFNA35K, CCFNA40K, etc.)
Rate Type: (Off Peak/Standard/Peak)
BRG stay: (yes/no)
SNAs redeemed: (yes/no)
Comments:
Post Your Marriott Bonvoy Elite Upgrade Experiences 2021
Feb 17, 2021, 9:24 am
#46
Join Date: Aug 2013
Location: Taipei / NZ
Programs: CX Gold, WOH Globalist , BonVoy Plat
Posts: 43
Property: Taipei Marriott
Date(s): 2 nights in Feb but I left early after a night
Room booked:classic King
Room received:sky view king
Elite Level: Platinum,
Award stay: no
Rate Type: Standard
LNF stay: no
SNAs redeemed: no
Comments: wanted to support local hotels as well as mattress run, but underwhelming services turn me away
Date(s): 2 nights in Feb but I left early after a night
Room booked:classic King
Room received:sky view king
Elite Level: Platinum,
Award stay: no
Rate Type: Standard
LNF stay: no
SNAs redeemed: no
Comments: wanted to support local hotels as well as mattress run, but underwhelming services turn me away
Feb 17, 2021, 9:05 pm
#47
Join Date: Nov 2007
Programs: Marriott Bonvoy Platinum, Hilton Honors Diamond, Delta Gold
Posts: 4,351
Property: Grand Bohemian Hotel Mountain Brook, Autograph Collection
Date(s): 2/11, 1 night
Room booked: Soaking Tub Room, Guest room, 1 King
Room received: Soaking Tub Room, Guest room, 1 King
Elite Level: Titanium
Award stay: Yes Points
Rate Type: PointSavers
LNF stay: No
SNAs redeemed: No (booked too late, otherwise would have tried)
Comments: Was told my room was already an upgrade from the Standard King Rooms even though you can book both for the same amount of base level point (36k in my case). They wouldn't even give me the Deluxe King room. When I inquired about a suite upgrade as they all showed available for booking, the answer was that they aren't available for complimentary upgrade. Wasn't going to argue for a 1 nighter but if I do a longer stay I would push it.
Date(s): 2/11, 1 night
Room booked: Soaking Tub Room, Guest room, 1 King
Room received: Soaking Tub Room, Guest room, 1 King
Elite Level: Titanium
Award stay: Yes Points
Rate Type: PointSavers
LNF stay: No
SNAs redeemed: No (booked too late, otherwise would have tried)
Comments: Was told my room was already an upgrade from the Standard King Rooms even though you can book both for the same amount of base level point (36k in my case). They wouldn't even give me the Deluxe King room. When I inquired about a suite upgrade as they all showed available for booking, the answer was that they aren't available for complimentary upgrade. Wasn't going to argue for a 1 nighter but if I do a longer stay I would push it.
Feb 18, 2021, 6:28 am
#48
Join Date: Dec 2016
Location: WAW
Programs: A3(*G), Marriott Platinum, Hilton Diamond, IHG Diamond Ambassador
Posts: 2,534
Property: Grand Bohemian Hotel Mountain Brook, Autograph Collection
Date(s): 2/11, 1 night
Room booked: Soaking Tub Room, Guest room, 1 King
Room received: Soaking Tub Room, Guest room, 1 King
Elite Level: Titanium
Award stay: Yes Points
Rate Type: PointSavers
LNF stay: No
SNAs redeemed: No (booked too late, otherwise would have tried)
Comments: Was told my room was already an upgrade from the Standard King Rooms even though you can book both for the same amount of base level point (36k in my case). They wouldn't even give me the Deluxe King room. When I inquired about a suite upgrade as they all showed available for booking, the answer was that they aren't available for complimentary upgrade. Wasn't going to argue for a 1 nighter but if I do a longer stay I would push it.
Date(s): 2/11, 1 night
Room booked: Soaking Tub Room, Guest room, 1 King
Room received: Soaking Tub Room, Guest room, 1 King
Elite Level: Titanium
Award stay: Yes Points
Rate Type: PointSavers
LNF stay: No
SNAs redeemed: No (booked too late, otherwise would have tried)
Comments: Was told my room was already an upgrade from the Standard King Rooms even though you can book both for the same amount of base level point (36k in my case). They wouldn't even give me the Deluxe King room. When I inquired about a suite upgrade as they all showed available for booking, the answer was that they aren't available for complimentary upgrade. Wasn't going to argue for a 1 nighter but if I do a longer stay I would push it.
Feb 18, 2021, 6:50 am
#49
Join Date: Feb 2018
Programs: Bonvoy :Ambassador , ALL :Diamond, Skywards :Silver, Krisflyer :Silver
Posts: 2,808
(Or claim give you special upgrade if it was a suite)
Feb 18, 2021, 6:55 am
#50
Join Date: Feb 2018
Programs: Bonvoy :Ambassador , ALL :Diamond, Skywards :Silver, Krisflyer :Silver
Posts: 2,808
Property: Four Points Bandung
Date(s): Feb 2021
Room booked: Base room
Room received: Executive Suite
Elite Level: Ambassador
Award stay: no
Rate Type: Standard prepaid
LNF stay: no
SNAs redeemed: no
Comments:
My 2nd stay in this hotel and they pretty much upgrade me to the same suite on both occasions
The hotel was nice for a Four Points.
Cleanliness was very good although they have bad case of hard water marks in the bathroom which is very common with the water in the city.
Date(s): Feb 2021
Room booked: Base room
Room received: Executive Suite
Elite Level: Ambassador
Award stay: no
Rate Type: Standard prepaid
LNF stay: no
SNAs redeemed: no
Comments:
My 2nd stay in this hotel and they pretty much upgrade me to the same suite on both occasions
The hotel was nice for a Four Points.
Cleanliness was very good although they have bad case of hard water marks in the bathroom which is very common with the water in the city.
Feb 18, 2021, 8:21 am
#51
Join Date: Nov 2007
Programs: Marriott Bonvoy Platinum, Hilton Honors Diamond, Delta Gold
Posts: 4,351
I don't think I booked a non base room. On points this hotel offers 3 room types for the standard points amount which in my case was 36k - 1 king, 2 queen, or soaking tub king which I chose. So to me these 3 are all base rooms even if one room has "soaking tub" added to its title and they should have offered an upgrade above of that if available (which it was).
Feb 18, 2021, 2:44 pm
#52
Join Date: Feb 2021
Posts: 4
Property: The Phoenecian, Phoenix AZ
Date(s):2/11-2/15
Room booked:Resort View, King
Room received: Deluxe Mountain View, King
Elite Level: Platinum
Award stay: no
Rate Type: Standard
LNF stay: no
SNAs redeemed: attempted/declined
Comments:Top floor room, view nice, but of a mountain side. Wonderful stay
Date(s):2/11-2/15
Room booked:Resort View, King
Room received: Deluxe Mountain View, King
Elite Level: Platinum
Award stay: no
Rate Type: Standard
LNF stay: no
SNAs redeemed: attempted/declined
Comments:Top floor room, view nice, but of a mountain side. Wonderful stay
Feb 19, 2021, 1:42 am
#53
Join Date: Jun 2011
Location: Switzerland
Programs: Bonvoy LT Gold, IHG Gold, BAEC Silver, TP Silver
Posts: 1,495
Property: Four Points by Sheraton Sihlcity - Zurich
Date(s): Feb 19-21
Room booked: Contemporary Room 1 Queen (lowest cat)
Room received: Urban Living Suite 1 King
Elite Level: Platinum
Award stay: no
Rate Type: Member Rate Flexible
LNF stay: no
SNAs redeemed: no
Comments: Online check-in used as soon as it was available, 48h prior to arrival day.
Date(s): Feb 19-21
Room booked: Contemporary Room 1 Queen (lowest cat)
Room received: Urban Living Suite 1 King
Elite Level: Platinum
Award stay: no
Rate Type: Member Rate Flexible
LNF stay: no
SNAs redeemed: no
Comments: Online check-in used as soon as it was available, 48h prior to arrival day.
Feb 22, 2021, 2:06 am
#54
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,178
Property:Tokyo Editon Toranomon
Date(s): Feb 20-23
Room booked: Deluxe King (lowest category)
Room received: Superior Suite
Elite Level: Ambassador
Award stay: no
Rate Type: Member Rate Flexible, 5000 Yen hotel credit
LNF stay: no
SNAs redeemed: no
Comments: Did not do online check in, or let the hotel/ambassador know what time I would be arriving. Suite ready at 1pm.
Date(s): Feb 20-23
Room booked: Deluxe King (lowest category)
Room received: Superior Suite
Elite Level: Ambassador
Award stay: no
Rate Type: Member Rate Flexible, 5000 Yen hotel credit
LNF stay: no
SNAs redeemed: no
Comments: Did not do online check in, or let the hotel/ambassador know what time I would be arriving. Suite ready at 1pm.
Feb 22, 2021, 3:20 am
#55
Join Date: May 2003
Location: Bangkok, Thailand. No longer Palm Coast, FL though still exiled, again, from the Bay Area.
Programs: Only the good ones
Posts: 5,153
ROS Bangkok
Property: ROS Bangkok
Date(s): 2/20-2/23/21
Room booked: Deluxe King
Room received: Executive King Suite high floor
Elite Level: Platinum
Award stay: No
Rate Type: Member Flexible and used MegaTix voucher
SNAs redeemed: No
Comments: Last time I received this same suite on 10th floor but had used SNA's. Not too busy here now, so no SNA's required.
Date(s): 2/20-2/23/21
Room booked: Deluxe King
Room received: Executive King Suite high floor
Elite Level: Platinum
Award stay: No
Rate Type: Member Flexible and used MegaTix voucher
SNAs redeemed: No
Comments: Last time I received this same suite on 10th floor but had used SNA's. Not too busy here now, so no SNA's required.
Feb 22, 2021, 9:07 pm
#56
Join Date: Jan 2017
Location: Tokyo
Programs: Marriott (Titanium), British Airways (Gold), American Airlines
Posts: 26
Property: St Regis Osaka
Date(s): 2/13 - 2/16, 3 nights
Room booked: Deluxe Guest room, 1 King
Room received: Grand Deluxe Suite, City View
Elite Level: Titanium
Award stay: Yes, Certificate one night, points two nights
Rate Type: NA
LNF stay: No
SNAs redeemed: Yes, confirmed five days in advance
Comments: At 3:00pm check-in, was told our upgrade would not be available until 7:00pm, but was given a standard room for four hours - luggage was not delivered to that room, so was hard to get comfortable. Was offered no other compensation or even an apology. I was confirmed, in the suite using my points and certificates, and lost the value of that for 1/6th of the hours in the day, for a room that goes for $700 per night. Other than that, great stay.
Date(s): 2/13 - 2/16, 3 nights
Room booked: Deluxe Guest room, 1 King
Room received: Grand Deluxe Suite, City View
Elite Level: Titanium
Award stay: Yes, Certificate one night, points two nights
Rate Type: NA
LNF stay: No
SNAs redeemed: Yes, confirmed five days in advance
Comments: At 3:00pm check-in, was told our upgrade would not be available until 7:00pm, but was given a standard room for four hours - luggage was not delivered to that room, so was hard to get comfortable. Was offered no other compensation or even an apology. I was confirmed, in the suite using my points and certificates, and lost the value of that for 1/6th of the hours in the day, for a room that goes for $700 per night. Other than that, great stay.
Feb 23, 2021, 11:26 pm
#57
Join Date: Oct 2010
Location: MUC/RJK
Programs: SQ G, LH FTL, UA S, Marriott Plat, Hertz PC
Posts: 1,442
Property: Singapore Marriott Tang Plaza
Date(s): 19-21 Feb, 2 nights
Room booked: Deluxe, Guest room, 1 King
Room received: Executive Club, M Club lounge access, Larger Guest room, 1 King, City view, High floor
Elite Level: Platinum
Award stay: No
Rate Type: MR4
LNF stay: No
SNAs redeemed: No
Comments: Checked in online, but upgrade was visible on the website even before online checkin opened.
Date(s): 19-21 Feb, 2 nights
Room booked: Deluxe, Guest room, 1 King
Room received: Executive Club, M Club lounge access, Larger Guest room, 1 King, City view, High floor
Elite Level: Platinum
Award stay: No
Rate Type: MR4
LNF stay: No
SNAs redeemed: No
Comments: Checked in online, but upgrade was visible on the website even before online checkin opened.
Mar 1, 2021, 10:29 am
#58
Join Date: Dec 2019
Location: Madrid
Programs: Accor All Diamond, Marriott Bonvoy Plat, iberia Plus Plat
Posts: 38
Property: The Westin Palace, Madrid
Date(s): 25-28 Feb, 3 nights
Room booked: Premium, Guest room, 1 King, Street View
Room received: Junior Suite, Street View
Elite Level: Platinum
Award stay: No
Rate Type: 25% off for 3day stays
LNF stay: No
SNAs redeemed: No
Comments: I have received a nice bottle of red wine and poppcorn as welcome gift. The junior suite was actually big with two separate spaces and big bathroom.
Date(s): 25-28 Feb, 3 nights
Room booked: Premium, Guest room, 1 King, Street View
Room received: Junior Suite, Street View
Elite Level: Platinum
Award stay: No
Rate Type: 25% off for 3day stays
LNF stay: No
SNAs redeemed: No
Comments: I have received a nice bottle of red wine and poppcorn as welcome gift. The junior suite was actually big with two separate spaces and big bathroom.
Mar 1, 2021, 7:04 pm
#59
Join Date: Jan 2021
Location: indonesia
Programs: IHG Plat; Marriot PLAT; Accor Silver
Posts: 9
Property: Four Points Bandung
Date(s): 28 Feb - 2 Mar 2021
Room booked: Deluxe room
Room received: Executive Suite
Elite Level: Platinum
Award stay: no
Rate Type: Standard prepaid
LNF stay: no
SNAs redeemed: no
Comments:
Great room, but no fresh air in the room also no welcome drink. :-)
Date(s): 28 Feb - 2 Mar 2021
Room booked: Deluxe room
Room received: Executive Suite
Elite Level: Platinum
Award stay: no
Rate Type: Standard prepaid
LNF stay: no
SNAs redeemed: no
Comments:
Great room, but no fresh air in the room also no welcome drink. :-)
Mar 1, 2021, 8:59 pm
#60
Join Date: Nov 2004
Location: Dubai
Programs: BA Silver, FB Plat, EK Gold, BonvoyAmb
Posts: 2,021
Property: St. Regis Maldives
Date(s): February 2021
Room booked: Overwater Villa
Room received: Overwater Sunset Two Bedroom Villa
Elite Level: Ambassador
Award stay:Yes
Rate Type:
LNF stay:No
SNAs redeemed:No
Comments: Upgrade appeared three days before arrival. For only two of us these villas are not really a great upgrade- the sunset part I guess is the bonus, but the actual part (ground floor) which is part of the room may be smaller than the OWV and pool is def much smaller. We had a St Regis Suite for a day room on departure which would be the best upgrade over the 2 Bed Overwater Villa— unless traveling with more than two.
Date(s): February 2021
Room booked: Overwater Villa
Room received: Overwater Sunset Two Bedroom Villa
Elite Level: Ambassador
Award stay:Yes
Rate Type:
LNF stay:No
SNAs redeemed:No
Comments: Upgrade appeared three days before arrival. For only two of us these villas are not really a great upgrade- the sunset part I guess is the bonus, but the actual part (ground floor) which is part of the room may be smaller than the OWV and pool is def much smaller. We had a St Regis Suite for a day room on departure which would be the best upgrade over the 2 Bed Overwater Villa— unless traveling with more than two.