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Post Your Marriott Bonvoy Elite Upgrade Experiences 2021

Post Your Marriott Bonvoy Elite Upgrade Experiences 2021

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Old Mar 7, 21, 11:51 am   -   Wikipost
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Last edit by: yule_boy
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For 2019 upgrade experiences check out the Post Your Marriott Bonvoy Elite Upgrade Experiences 2020 thread.

POSTING FORMAT

Property:
Date(s):
Room booked:
Room received:
Elite Level: (Platinum, Titanium, Ambassador)
Award stay: (yes/no), type (Points, PointSavers, C+P, Travel Package, CCFNA35K, CCFNA40K, etc.)
Rate Type: (Off Peak/Standard/Peak)
BRG stay: (yes/no)
SNAs redeemed: (yes/no)
Comments:


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Old Jan 1, 21, 10:13 pm
  #1  
Original Poster
 
Join Date: Mar 2019
Location: YYZ
Programs: AC 35K, Marriott Titanium, IHG Gold, HH Gold
Posts: 217
Post Your Marriott Bonvoy Elite Upgrade Experiences 2021

Property: Element by Westin Ubud
Date(s): Jan 2-4 2021
Room booked: Deluxe (Standard) King Bed, Garden View, Balcony
Room received: Puri Penthouse
Elite Level: Titanium (no lifetime)
Award stay: No
Rate Type: Pre-Paid
LNF stay: No
SNAs redeemed: No
Comments: Was expecting nothing as it is an Element but was pleasantly surprised when on arrival they checked me into the top suite.
cfischer and jenee like this.
reggiekush is offline  
Old Jan 2, 21, 12:47 pm
  #2  
FlyerTalk Evangelist
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Join Date: Feb 1999
Location: Seat 1A, Juice pretty much everywhere, Mucci des Coins Exotiques
Posts: 33,115
Property: Renaissance Paris Vendome
Date(s): Dec 30-Jan 2
Room booked: Prestige for 4 people
Room received: 2 bedroom family suite
Elite Level: LTT
Award stay: Yes
SNAs redeemed: Yes
Comments: Awesome elite benefits. 120 euro per day breakfast, free parking at 44 euros per day, and NYE goodies such as Champagne and chocolate.
pgh234, cfischer, Thysk and 5 others like this.
stimpy is offline  
Old Jan 3, 21, 12:05 am
  #3  
Original Poster
 
Join Date: Mar 2019
Location: YYZ
Programs: AC 35K, Marriott Titanium, IHG Gold, HH Gold
Posts: 217
Property: Element by Westin Ubud
Date(s): Jan 4-7 2021
Room booked: Deluxe (Standard) King Bed, Garden View, Balcony
Room received: Puri Penthouse
Elite Level: Titanium (no lifetime)
Award stay: No
Rate Type: Pre-Paid
LNF stay: No
SNAs redeemed: No
Comments: Not sure if extension upgrades are supposed to be posted but I asked for an extension in the Puri Penthoise for 3 nights and it was granted.
reggiekush is offline  
Old Jan 3, 21, 5:19 am
  #4  
 
Join Date: Mar 2011
Location: BOS
Programs: BA Gold, AA Platinum, SQ Gold, Marriott Titanium
Posts: 1,365
Property: Four points by Sheraton Resort and Convention center, Mahabalipuram, India
Date(s): Dec 31, 2020-2 Jan 2021
Room booked: Guest room, 1 king (base room)
Room received: 1 BR Villa
Elite Level: Titanium
Award stay: Yes
Rate Type: NA
LNF stay: No
SNAs redeemed: No
Comments:
NoviceFT and reggiekush like this.
vishalgupta22 is offline  
Old Jan 3, 21, 5:28 am
  #5  
 
Join Date: Mar 2011
Location: BOS
Programs: BA Gold, AA Platinum, SQ Gold, Marriott Titanium
Posts: 1,365
Property: Sheraton Grand Chennai Resort and Spa, Mahabalipuram
Date(s): 2 Jan 2021 - 3 Jan, 2021
Room booked: Deluxe Guest room, 1 king (base room)
Room received: Executive Suite 1 BR
Elite Level: Titanium
Award stay: Yes
Rate Type: NA
LNF stay: No
SNAs redeemed: No
Comments: Booked at around midnight on 1/1 (12 -14) hours before check-in. Hotel was sold out (atleast all suites were sold out on Marriott.com).
we were not expecting to be uograded, but we're upgraded to suite. Food is delicious and elite recognition is great. Above everything they have a beautiful private beach

Last edited by vishalgupta22; Jan 3, 21 at 5:42 am
vishalgupta22 is offline  
Old Jan 4, 21, 6:51 am
  #6  
 
Join Date: Mar 2018
Location: EDI/GLA
Programs: DL 2 MM Unobtainum | UA 1.1MM Gold | MR Bonvoy Titanium
Posts: 1,398
Property: Courtyard Gateway Park Denver
Date(s): Jan, 2021
Room booked: 2 Queen Bed (Standard)
Room received: 2 Queen Bed (Standard)
Elite Level: Titanium
Award stay: No
Rate Type: Pre-Paid
LNF stay: No
SNAs redeemed: No
Comments: No Upgrade was proactively offered nor was it offered when we inquired about that at check-in. $20 F&B Credit for me and my guest.
Intl359Widget is offline  
Old Jan 4, 21, 6:57 am
  #7  
 
Join Date: Mar 2018
Location: EDI/GLA
Programs: DL 2 MM Unobtainum | UA 1.1MM Gold | MR Bonvoy Titanium
Posts: 1,398
Property: Sheraton Mountain Vista (Avon, CO)
Date(s): Jan, 2021 (4 Nights)
Room booked: 1 Bedroom Villa, 1 King, Sofa, Fireplace, Whirlpool, Balcony
Room received: 1 Bedroom Villa, 1 King, Sofa, Fireplace, Whirlpool, Balcony
Elite Level: Titanium
Award stay: No
Rate Type: Pre-Paid
LNF stay: No
SNAs redeemed: No
Comments:No Upgrades at Marriott Vacation Club properties and Elite welcome choice was either 1,000 Points or a bottle of wine. No breakfast option available.
Intl359Widget is offline  
Old Jan 6, 21, 1:45 am
  #8  
Original Poster
 
Join Date: Mar 2019
Location: YYZ
Programs: AC 35K, Marriott Titanium, IHG Gold, HH Gold
Posts: 217
Property: Courtyard Bali Seminyak Resort
Date(s): Jan 7-10 2021
Room booked: Deluxe Guest room, 1 King, City view, Balcony
Room received: 1 Bedroom Suite, 1 King, Pool view, Balcony
Elite Level: Titanium (no lifetime)
Award stay: No
Rate Type: Pre-Paid
LNF stay: No
SNAs redeemed: No
Comments: I asked via the app a day before arrival and 1 hour after booking. I forgot to specify the suite I wanted as I normally do so not sure if I could have gotten the 1 bedroom suite with a terrace.

Edit: Very happy I didn't get something so close to the pool as atm there are some kids. I don't spend much time in hotels beside sleep so this worked out well.
oxfordjames likes this.

Last edited by reggiekush; Jan 7, 21 at 10:11 am
reggiekush is offline  
Old Jan 6, 21, 1:49 am
  #9  
Original Poster
 
Join Date: Mar 2019
Location: YYZ
Programs: AC 35K, Marriott Titanium, IHG Gold, HH Gold
Posts: 217
Property: W Bali-Seminyak
Date(s): Jan 10-14 2021
Room booked: Wonderful Garden Escape Guest room, 1 King, Balcony
Room received: Marvelous 1 Bedroom Villa, 1 King, Pool cabana, Private pool, Terrace
Elite Level: Titanium (no lifetime)
Award stay: No
Rate Type: Pre-Paid
LNF stay: No
SNAs redeemed: No
Comments: I looked at the app and saw I was proactively upgraded.
reggiekush is offline  
Old Jan 7, 21, 6:53 am
  #10  
 
Join Date: Nov 2019
Posts: 7
Property: Moxy Bandung
Date(s): 5 - 7 January 2021
Room booked: Moxie Guest Room
Room received: Braga Suite
Elite Level: Titanium
Award stay: No
Rate Type: N/A
LNF stay: No
SNAs redeemed: No
Comments:
rwrhj is offline  
Old Jan 7, 21, 7:23 pm
  #11  
 
Join Date: Nov 2016
Posts: 734
Property: The Raphael Hotel, Autograph Collection (Kansas City)
Date(s): 1/1-1/3
Room booked: Guest Room, 1 King
Room received: Suite, 1 King, Plaza View
Elite Level: Titanium
Award stay: yes, CCFNA35K and CCFNA40K
Rate Type: One night off peak, one night standard
LNF stay: No (not sure what this means)
SNAs redeemed: Yes
Comments: SNA'd into the suite I requested on the SNA. Chatted prior to check in via the app asking for a "Premier Suite," the highest level bookable per the website, and the agent stated they were full. Hotel was fine, rooms are definitely older, low ceilings, and the tongs for the ice bucket were dirty. Dirty, as in, what appeared to be dried cheese sauce on the ends of the tongs. I did not notice it until walking out for check out, and luckily we didn't use them, but it did not reflect well on the hotel. Restaurant has great breakfast. Valet parking is reasonable at $16/day.
shimps1 is offline  
Old Jan 7, 21, 10:49 pm
  #12  
 
Join Date: Mar 2018
Location: EDI/GLA
Programs: DL 2 MM Unobtainum | UA 1.1MM Gold | MR Bonvoy Titanium
Posts: 1,398
Property: Sheraton Steamboat Springs Resort Villas
Date(s): Jan, 2021 (2 Nights)
Room booked: 1 Bedroom Villa, 1 King, Sofa, Fireplace, Whirlpool, Balcony
Room received: 2 Bedroom Villa, 1 King, 1 Queen, Sofa, Balcony
Elite Level: Titanium
Award stay: No
Rate Type: Pre-Paid
LNF stay: No
SNAs redeemed: No
Comments: Proactively Upgraded into a 2BR Villa when I checked on the App this morning. This was a welcome upgrade as we are traveling with friends on this trip and they were starting to complain about the sofa beds.

Welcome Amenity is only 1,000 Points at this time due to covid and this resort is PERFECT for Ski In/Ski Out.
Intl359Widget is offline  
Old Jan 9, 21, 9:21 am
  #13  
 
Join Date: Aug 2019
Programs: Bonvoy Titanium, Hilton Gold, Shangri-La Jade, Radisson Gold, IHG Spire
Posts: 54
Property: W Singapore Sentosa Cove
Date(s): 1/1/21-2/1/21
Room booked: Wonderful, 1 King
Room received: Spectacular, 1 King
Elite Level: Ambassador
Award stay: No
Rate Type: AMEX Platinum Charge Benefit
LNF stay: No
SNAs redeemed: No (Applied SNA, rejected on the day of arrival)
Comments: Excellent property but extremely poor elite treatment. SNA could only be applied to the Marvelous Suite. The rest of the higher category suites are not eligible for upgrades no matter your Marriott status. Marvelous Suite was available all the way up to 1 day before my arrival and it miraculously disappeared from the inventory on the day of arrival. Emailed Ambassador services 1 week before arrival, no help at all, just a template email to shut my mouth. 4pm late checkout is also not guaranteed - Have to beg the front desk to give me 4pm late checkout. Spectacular room type is the BEST room type among the non-suite room types because it is facing the harbour. Only 10 of such rooms in the property. So, they kicked me out at 12pm on my day of checkout and reassigned me to the Wonderful room to allow me to checkout at 4pm.
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Old Jan 9, 21, 11:44 am
  #14  
 
Join Date: Feb 2018
Programs: Bonvoy Amb , LCAH : Plt, Skywards : Gold
Posts: 2,071
I believe W Sentosa is considered resort property. That's why no 4pm late check out guarantee.
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Old Jan 9, 21, 3:20 pm
  #15  
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Join Date: Sep 1999
Location: New York, NY, USA
Posts: 11,636
Originally Posted by loyaltylobby88 View Post
....... So, they kicked me out at 12pm on my day of checkout and reassigned me to the Wonderful room to allow me to checkout at 4pm.
That's going above and beyond. 4PM check out is subject to availability at resorts. Property has no obligation to put you up in another room.
TerryK is offline  

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