xslash10x

I don't think that's possible

pazza2000

Interested to hear the answer to this also!

skimthetrees

I believe the answer is no. Your only opportunity to potentially upgrade would have been when you converted to the new QP cert and even then most people were being told no. That opportunity is long gone.

With Bonvoy nothing is certain so it would not hurt to attempt a few calls, but policy says no and there have not been reports of this happening for a long time. Good Luck and let us know what happens.

ankomonkey

So I've just detached my final TP cert since I can't enter the country the hotel is in due to Covid. The cert has been returned to my account with a Jan 31st 2021 expiry date. There really is a very low chance of me being able to use this for anything I actually want to do in the time I have before expiry. It was extended when it was converted from an old TP cert to a new TP cert. I assume Covid has caused a lot of Bonvoy members to cancel their plans. Am I deluded to think I may be able to talk Marriott into extending it until 1 year from now?

skimthetrees

There really is only one way to know. Call and ask. The odds are low but what do you have to lose? HUCA a few times if the answer is no.

Please report back with the outcome.

jtp1947

We were told we could extend a Travel Package once after it was converted from an OC to a NC. Marriott automatically extended them once. Since some of us have not initiated an extension, I would hope we are still entitled to one extension. Please try and let us know the results.

pazza2000

Likewise! Worth holding off with this request as they may auto extend them again, or is that wishful thinking?

ankomonkey

I called last night (UK time) and got through to a lady with an American accent. She told me they have been told they cannot extend TP certs and that their IT system doesn't allow it anyway. So a clear non-negotiable rejection. She said it has no refund value and my options were to use it myself or gift it. Interested to see if anyone gets told anything different.

pazza2000

From my experience, agents have access to systems that others don’t! I think someone would and could extend for you beyond January (worth holding off until nearer the time), it’s just getting a hold of them

myperks

you have to find an agent that knows about the secondary system and WILLING to swap it out for you. Basically cancelling the current certificate and repurchasing the residual certificate for the same cost as the one that is cancelled. Previously the cancelled certificate has a residual refund equal to the reissued certificate. Not sure now. As for waiting until closer to expiration to call (if Marriott doesn’t auto extend another round), if you are good with losing the certificate, then wait. I personally will just use it locally for a staycation and write it off as a pandemic loss. But one thing is for sure, there will be lots and lots and lots of complaints when Marriott doesn’t extend (I take that back, even if extended, the complaint will be that the extension is not long enough). I guess that is the game.

pazza2000

It will be an interesting one to see how they handle it! The original extension through to January was certainly fair, however as time goes on it will likely prove of little use to many, unlike the the 1 night credit card certs should arguably be much easier to reasonably use even in the current situation.

myperks

but these Legacy certs have been around since August 2018, some may even be from 2017 (because no one without a specific purpose will get the new package ).

pazza2000

Good point! Maybe a case of they’ve been understanding re. extending these, or more changes have worked in our favour, and now when they maybe should be more understanding re. an extension, they don’t technically need to be.

ankomonkey

Yes, I'm pretty sure you are exactly right on this. I will probably keep trying sporadically until someone extends it for me, Marriott announces another blanket extension or my bottle runs out and I just use it on something I have no need or desire for. My biggest problem is needing a room for 4 people. I would use it at many city or resort hotels if I could, but they don't represent good value if I need 2 rooms. It was initially attached to a resort that allowed 2 adults and 2 kids in a 'double double' room in a country not currently accepting non-residents. School rules mean I can't be flexible about dates either.

Counsellor

ankomonkey -- If the reason you were unable to use it for your chosen hotel is that the country was closed to American (i.e., U.S.) travelers, as most if not all of the EU is, I would think you have a compelling argument that Marriott should extend the validity at least until the ban on US travel is lifted, and a reasonable time thereafter. Of course we're not sure when the EU will lift its ban, but if Marriott doesn't extend the certificates on their own motion, I'd certainly contact them with such a request this autumn.