Last edit by: margarita girl
FAQ from Jan 19/22 email from Marriott:
No. Due to varying factors such as low volume in demand, we are no longer selling Travel Package Awards as of January 19, 2022.
Q: What happens to the Travel Package Award I already have in my Account?
If you have a Travel Package Award attached to an existing Reservation, rest assured, we will be honoring your stay and no additional action is required.
Please Note:
The airline miles portion of the Travel Package Award was deposited to you at the time of purchase of the Travel Package Award and, therefore, will not be refunded.
Q: What happens if I need to modify or cancel my Travel Package Award redemption Reservation after March 2, 2022?
If you modify or cancel a Redemption Reservation that has a Travel Package Award attached to it after March 2, 2022, you must contact Member Support to cancel the Travel Package Award, after which you will receive a full Marriott Bonvoy® Point refund for the Hotel portion of the Award. Please visit https://www.marriott.com/help/loyalt...mer-support.mi to find the appropriate Member Support phone number based on your geographic location.
Q: How many Points will I be refunded?
Members will receive a full Marriott Bonvoy® Points refund for the Hotel portion of the Travel Package Award. The refund will be based on the current Points redemption category levels and will equal the sum of the Peak Points Redemption Rate per each Night of the Travel Package Award, at the highest category for which the Award was eligible. The airline miles portion of the Travel Package Award was deposited to you at the time of purchase of the Travel Package Award and, therefore, will not be refunded.
Can I Still Order Travel Package Awards?
Information on Marriott Bonvoy® Travel Packages
No. Due to varying factors such as low volume in demand, we are no longer selling Travel Package Awards as of January 19, 2022.
Q: What happens to the Travel Package Award I already have in my Account?
If you have a Travel Package Award attached to an existing Reservation, rest assured, we will be honoring your stay and no additional action is required.
Please Note:
The airline miles portion of the Travel Package Award was deposited to you at the time of purchase of the Travel Package Award and, therefore, will not be refunded.
Q: What happens if I need to modify or cancel my Travel Package Award redemption Reservation after March 2, 2022?
If you modify or cancel a Redemption Reservation that has a Travel Package Award attached to it after March 2, 2022, you must contact Member Support to cancel the Travel Package Award, after which you will receive a full Marriott Bonvoy® Point refund for the Hotel portion of the Award. Please visit https://www.marriott.com/help/loyalt...mer-support.mi to find the appropriate Member Support phone number based on your geographic location.
Q: How many Points will I be refunded?
Members will receive a full Marriott Bonvoy® Points refund for the Hotel portion of the Travel Package Award. The refund will be based on the current Points redemption category levels and will equal the sum of the Peak Points Redemption Rate per each Night of the Travel Package Award, at the highest category for which the Award was eligible. The airline miles portion of the Travel Package Award was deposited to you at the time of purchase of the Travel Package Award and, therefore, will not be refunded.
Marriott Travel Packages [** Discontinued Jan 19, 2022 **]
#1
Marriott Travel Packages [** Discontinued Jan 19, 2022 **]
Since the original Marriott Travel Packages have expired 12 months after the big merger on 8/18/2018, we need a new place to discuss the TPs. The OC TPs do not exist any longer.
This will include the legacy Travel Packages issued prior to the merger and have been re-issued. It also includes the new Travel Packages issued after the merger. The new TPs are less attractive.
This will include the legacy Travel Packages issued prior to the merger and have been re-issued. It also includes the new Travel Packages issued after the merger. The new TPs are less attractive.
#3
Good luck.
#4
Join Date: Nov 2010
Posts: 787
Recently Marriott has stopped issuing "adjustment" points for the old (point advance) reservations with lower rates until close to travel time. They said they would still honor them, just not adding the points now. This will certainly impact your situation. Give them a call.
Good luck.
Good luck.
In the case of points, they're actually adding the additional points to the account to finalize the reservation?
#5
They were pretty clear they wouldn't do anything for the travel packs, and indicated they had to be attached to the reservation prior to the category change. I tried to argue that I couldn't attach it prior to the change, and that it had to be converted to the new package.
In the case of points, they're actually adding the additional points to the account to finalize the reservation?
In the case of points, they're actually adding the additional points to the account to finalize the reservation?
Call Marriott again to see if you can get the TP attached to prior reservation.
#6
Join Date: Dec 2007
Location: SFO
Posts: 4,916
Marriott appears to still honor points advance reservation closer to stay date but since this is a travel package thread, it seems irrelevant.
#7
little or no reported evidence that tp are honored for pre change category points advance. Of course you can attach a tp to prior points advance reservation in the same category.
Marriott appears to still honor points advance reservation closer to stay date but since this is a travel package thread, it seems irrelevant.
Things continue to change at Marriott side. They enforce more and more rules.
#8
Join Date: Dec 2007
Location: SFO
Posts: 4,916
I was able to attach a NC TP to a prior PA booking with the old category. But it was quite a while (months) ago. The logic at that time was that, Marriott would honor the old category. If the hotel changed from NC-5 to NC-6, then Marriott should still honor the NC-5 and allow the NC-5 TP be attached.
Things continue to change at Marriott side. They enforce more and more rules.
Things continue to change at Marriott side. They enforce more and more rules.
#9
no current reports of this happening and from personal experience. Responses to this request from multiple posters have the same response from Marriott in the other thread. The only way for this to happen if you find an agent that will order you a new (upgraded) category travel package certificate and give you the difference between the residual and the new certificate, which I have not seen reported.
This is a moot point now. I do not think Marriott will be any flexible with the legacy TP going forward.
You can still give them a call and hope for the best. It does not cost anything.
#10
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
I was able to attach a NC TP to a prior PA booking with the old category. But it was quite a while (months) ago. The logic at that time was that, Marriott would honor the old category. If the hotel changed from NC-5 to NC-6, then Marriott should still honor the NC-5 and allow the NC-5 TP be attached.
Things continue to change at Marriott side. They enforce more and more rules.
Things continue to change at Marriott side. They enforce more and more rules.
You can read Lurker II's reply here.
"Secondly, members cannot book a Points Advance Reservation for the use of a Travel package Award. They must be ordered and/or attached to the reservation at the time of booking."
If you have a PA booking and expect to attach a TP to it, I think you are out of luck. You will need to cancel your reservation and rebook it at the current category. Since TP's are category based, peak, standard and off-peak pricing doesn't come into play.
James
#11
We all know you can't attach the Cat-5 TP to this booking any more since it has changed to Cat-6.
#12
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
The question is that, if you booked a Cat-5 hotel and now it is Cat-6. And you want to attach your Cat-6 TP. But this property is not bookable with points now. Would the Marriott rep allow you to attach the Cat-6 TP to this reservation? I think you should be able to since you already booked your hotel space and pay at the current rate.
We all know you can't attach the Cat-5 TP to this booking any more since it has changed to Cat-6.
We all know you can't attach the Cat-5 TP to this booking any more since it has changed to Cat-6.
This would also apply to any PA bookings made before a category change. For example, you have a PA reservation for a Cat-5 property that is now a Cat-6 and a Cat-5 TP, you will not be able to attach your TP to the PA reservation. Since, accordingly, you can only attach a TP to a reservation when making the booking, if space is no longet available, you are out of luck. Similarly, if space is available, you would not be able to attach your Cat-5 TP since the property is now a Cat-6. Again, you are out of luck.
The key here, from the Lurker's reply, is that you cannot attach a TP to an existing reservation.
James
Last edited by Flying for Fun; Sep 4, 2019 at 5:58 pm
#13
I interpret the Lurker's comment to mean that a TP cannot be attached to a PA booking. Full stop! It clearly stated that a TP can only be applied to a new reservation at the time of booking.
This would also apply to any PA bookings made before a category change. For example, you have a PA reservation for a Cat-5 property that is now a Cat-6 and a Cat-5 TP, you will not be able to attach your TP to the PA reservation. Since, accordingly, you can only attach a TP to a reservation when making the booking, if space is no longet available, you are out of luck. Similarly, if space is available, you would not be able to attach your Cat-5 TP since the property is now a Cat-6. Again, you are out of luck.
The key here, from the Lurker's reply, is that you cannot attach a TP to an existing reservation.
James
This would also apply to any PA bookings made before a category change. For example, you have a PA reservation for a Cat-5 property that is now a Cat-6 and a Cat-5 TP, you will not be able to attach your TP to the PA reservation. Since, accordingly, you can only attach a TP to a reservation when making the booking, if space is no longet available, you are out of luck. Similarly, if space is available, you would not be able to attach your Cat-5 TP since the property is now a Cat-6. Again, you are out of luck.
The key here, from the Lurker's reply, is that you cannot attach a TP to an existing reservation.
James
#14
Join Date: Sep 2012
Posts: 625
I interpret the Lurker's comment to mean that a TP cannot be attached to a PA booking. Full stop! It clearly stated that a TP can only be applied to a new reservation at the time of booking.
This would also apply to any PA bookings made before a category change. For example, you have a PA reservation for a Cat-5 property that is now a Cat-6 and a Cat-5 TP, you will not be able to attach your TP to the PA reservation. Since, accordingly, you can only attach a TP to a reservation when making the booking, if space is no longet available, you are out of luck. Similarly, if space is available, you would not be able to attach your Cat-5 TP since the property is now a Cat-6. Again, you are out of luck.
The key here, from the Lurker's reply, is that you cannot attach a TP to an existing reservation.
James
This would also apply to any PA bookings made before a category change. For example, you have a PA reservation for a Cat-5 property that is now a Cat-6 and a Cat-5 TP, you will not be able to attach your TP to the PA reservation. Since, accordingly, you can only attach a TP to a reservation when making the booking, if space is no longet available, you are out of luck. Similarly, if space is available, you would not be able to attach your Cat-5 TP since the property is now a Cat-6. Again, you are out of luck.
The key here, from the Lurker's reply, is that you cannot attach a TP to an existing reservation.
James
I had a reservation made in February that I just last week attached a certificate to, although it never changed category. That goes completely against not being able to attach a certificate unless it is a new booking.
If you meant can't attach to only a points advance booking, then sorry for the misinterpretation!
#15
I think we all agree that, the TP can't be attached to a prior booking whose point category has increased.
The question now is if we can attach the TP to a prior booking that is at the correct TP level. I interpret "Lurker" comment that, the TP can't be attached to a prior booking regardless the point level. IMO, this is a little extreme. The only benefits we get is the reward space we booked.
I was able to attach the TP to an existing booking at the same category level. That was about 3 months ago. I do not know if this has changed, just as what "Lurker" stated.
The question now is if we can attach the TP to a prior booking that is at the correct TP level. I interpret "Lurker" comment that, the TP can't be attached to a prior booking regardless the point level. IMO, this is a little extreme. The only benefits we get is the reward space we booked.
I was able to attach the TP to an existing booking at the same category level. That was about 3 months ago. I do not know if this has changed, just as what "Lurker" stated.