Marriott Platinum Challenge General Discussion Thread
Apr 7, 2020, 12:20 pm
#331
Join Date: Apr 2020
Programs: Marriott Bonvoy Titanium; AS 100k; BA Silver; UA Silver
Posts: 442
I'm a gold member and started a platinum challenge running through may. All was going great and got 12 nights in and then.... well you know the rest. Has anyone had any luck with extensions or flexibility?
Going out just for a few matress runs also seems like a poor choice in today's world.
Going out just for a few matress runs also seems like a poor choice in today's world.
P.S. Noticed it's the first post for both of us here
Apr 7, 2020, 12:31 pm
#332
Join Date: Feb 2018
Posts: 6
Same gold member here. Called Marriott customer service saying I had 15 nights cancelled in March and asking if they could extend the challenge deadline. They said no, but if you wish, we'd cancel your challenge so that you could reapply whenever you want.
P.S. Noticed it's the first post for both of us here
P.S. Noticed it's the first post for both of us here
Apr 7, 2020, 1:10 pm
#333
Join Date: Dec 2007
Location: SFO
Posts: 4,916
Same gold member here. Called Marriott customer service saying I had 15 nights cancelled in March and asking if they could extend the challenge deadline. They said no, but if you wish, we'd cancel your challenge so that you could reapply whenever you want.
P.S. Noticed it's the first post for both of us here
P.S. Noticed it's the first post for both of us here
i guess it depends on how many nights you had in the challenge already
Apr 7, 2020, 1:26 pm
#334
Join Date: Apr 2020
Programs: Marriott Bonvoy Titanium; AS 100k; BA Silver; UA Silver
Posts: 442
I think a better approach for me right now would be to get Amex Business card, and have 30 nights combined from personal + business cards. Then a total of 50 nights by the end of the year would be quite feasible. I hope it'd still be worth to work towards Lifetime Platinum.
Apr 7, 2020, 1:52 pm
#335
Company Representative, Marriott Bonvoy
Join Date: Feb 2019
Programs: Marriott Bonvoy
Posts: 690
Having earned Platinum via a challenge last year, assumed I would still have it this year and through to March of next (reminder of year earned, year qualified for, and 2/3 months grace). However have now dropped to Gold, frustratingly as was just short of 50 nights last year however had no concerns it would drop down this year. Is that correct?
Your status probably shouldn't have gone down. If you send a Private Message with your Marriott Bonvoy number and full name, we can look look into this for you.
Thanks,
Robert Vleck
Social Media Liaison
Apr 8, 2020, 6:23 am
#337
Join Date: May 2009
Location: UK
Posts: 3,951
Thank you kindly, will do so now! Guest assist. had also confirmed to me last year that the status would run through to March of 21 having earned it in 2019
Apr 8, 2020, 6:56 am
#338
Join Date: Feb 2018
Posts: 6
No, they make that clear on signup. Other hotel and airline chains are offering flexibility around promos and status challenges. I can only imagine Marriott doesn’t think they will get much bad press from not altering status challenges.
Apr 8, 2020, 8:19 am
#339
Join Date: Apr 2020
Programs: Marriott Bonvoy Titanium; AS 100k; BA Silver; UA Silver
Posts: 442
I don't think so, as you need to call Marriott to get enrolled in the challenge. And unfortunately, their website has no option to enroll in it or track your challenge progress online.
Apr 11, 2020, 6:52 am
#340
Join Date: Apr 2020
Posts: 1
Quick question for the forum... I completed the challenge last year and qualified for platinum. I expected my status to be carried forward to the following year (you usually start the next year with the status you earned the previous year). That didn't happen. Has anyone else seen that behavior? It seems it should based on the snippet from the T&C's below. (I was also hoping that 2020 would count toward lifetime status... but based on the below as well - that likely won't happen)
Only a calendar year in which a Member achieves Silver Elite, Gold Elite, Platinum Elite, Titanium Elite, or Ambassador Elite Status, as described in the prior sentence, will count as an Eligible Status Year, regardless of the length of time that such Member will retain the benefits of Elite membership Status. For example, if a Member meets the Gold Elite Minimum Requirement during the 2019 Eligible Status Year by earning twenty-five (25) Eligible Nights and becomes a Gold Elite Member for the remainder of 2019 and for all of 2020, 2019 will count as a single Eligible Status Year, but 2020 will not count as an Eligible Status Year unless the Member meets the Gold Elite Minimum Requirement during the 2020 Eligible Status Year.
Thanks
Jeff
Only a calendar year in which a Member achieves Silver Elite, Gold Elite, Platinum Elite, Titanium Elite, or Ambassador Elite Status, as described in the prior sentence, will count as an Eligible Status Year, regardless of the length of time that such Member will retain the benefits of Elite membership Status. For example, if a Member meets the Gold Elite Minimum Requirement during the 2019 Eligible Status Year by earning twenty-five (25) Eligible Nights and becomes a Gold Elite Member for the remainder of 2019 and for all of 2020, 2019 will count as a single Eligible Status Year, but 2020 will not count as an Eligible Status Year unless the Member meets the Gold Elite Minimum Requirement during the 2020 Eligible Status Year.
Thanks
Jeff
Apr 11, 2020, 7:48 am
#341
Join Date: Aug 2010
Location: Seat 1L these days :)
Programs: AF Platinum/AY LUMO/SK EBG/baEC S/HYATT Globalist/MR LTP/A3 *G/HH Dia/IHG plat
Posts: 7,962
Quick question for the forum... I completed the challenge last year and qualified for platinum. I expected my status to be carried forward to the following year (you usually start the next year with the status you earned the previous year). That didn't happen. Has anyone else seen that behavior? It seems it should based on the snippet from the T&C's below. (I was also hoping that 2020 would count toward lifetime status... but based on the below as well - that likely won't happen)
Only a calendar year in which a Member achieves Silver Elite, Gold Elite, Platinum Elite, Titanium Elite, or Ambassador Elite Status, as described in the prior sentence, will count as an Eligible Status Year, regardless of the length of time that such Member will retain the benefits of Elite membership Status. For example, if a Member meets the Gold Elite Minimum Requirement during the 2019 Eligible Status Year by earning twenty-five (25) Eligible Nights and becomes a Gold Elite Member for the remainder of 2019 and for all of 2020, 2019 will count as a single Eligible Status Year, but 2020 will not count as an Eligible Status Year unless the Member meets the Gold Elite Minimum Requirement during the 2020 Eligible Status Year.
Thanks
Jeff
Only a calendar year in which a Member achieves Silver Elite, Gold Elite, Platinum Elite, Titanium Elite, or Ambassador Elite Status, as described in the prior sentence, will count as an Eligible Status Year, regardless of the length of time that such Member will retain the benefits of Elite membership Status. For example, if a Member meets the Gold Elite Minimum Requirement during the 2019 Eligible Status Year by earning twenty-five (25) Eligible Nights and becomes a Gold Elite Member for the remainder of 2019 and for all of 2020, 2019 will count as a single Eligible Status Year, but 2020 will not count as an Eligible Status Year unless the Member meets the Gold Elite Minimum Requirement during the 2020 Eligible Status Year.
Thanks
Jeff
Marriott IT is what it is 😁
Apr 12, 2020, 12:46 pm
#342
Join Date: Jul 2008
Location: LAS ORD
Programs: AA Pro (mostly B6) OZ♦ (flying BR/UA), BA Silver Hyatt LT, Wynn Black, Cosmo Plat, Mlife Noir
Posts: 5,992
I'm a gold member and started a platinum challenge running through may. All was going great and got 12 nights in and then.... well you know the rest. Has anyone had any luck with extensions or flexibility?
Going out just for a few matress runs also seems like a poor choice in today's world.
Going out just for a few matress runs also seems like a poor choice in today's world.
At this point I only need 3 nights but probably won't bother given the current travel uncertainties and that Marriott's customer service increasingly seems to be utter #*@&!.
Apr 14, 2020, 7:39 am
#343
Join Date: Feb 2018
Posts: 6
Can confirm the response from Bonvoy CS - no extension and no reduction in requirements, allowed to cancel challenge. Pretty frustrating given I moved a Hyatt stay over to Marriott earlier this year so I wouldn't have to mattress run, and had the final stay I needed booked before quarantine shut down everything.
At this point I only need 3 nights but probably won't bother given the current travel uncertainties and that Marriott's customer service increasingly seems to be utter #*@&!.
At this point I only need 3 nights but probably won't bother given the current travel uncertainties and that Marriott's customer service increasingly seems to be utter #*@&!.
I've finally been Bonvoyed.
Apr 14, 2020, 10:16 am
#344
Join Date: Jul 2008
Location: LAS ORD
Programs: AA Pro (mostly B6) OZ♦ (flying BR/UA), BA Silver Hyatt LT, Wynn Black, Cosmo Plat, Mlife Noir
Posts: 5,992
Agree this is rediculous for those that have already moved a significant portion of nights and cost over from another chain. Moving everything to bonvoy makes sense if you can make the challenge work, other chains are going above and beyond to make accomodations right now and bonvoy is digging in not to help. Unfortunately this is my last straw and with Bonvoy.
I've finally been Bonvoyed.
I've finally been Bonvoyed.
Apr 14, 2020, 2:03 pm
#345
Join Date: Feb 2018
Posts: 6
Agreed. Even BA, which is hardly an airline known for great customer service (after all, AFAIK they haven't even extended elite status yet) was awarding elite credits for flights that customers booked but canceled due to the quarantines and travel restrictions. (There is a more pressing need with BA due to rolling qualification periods, but so too are challenges.) And I would have been happy with just an extension, to be honest.
This is a great way to piss off people that are actively trying to move between loyalty programs. Back to hilton gold life (and likely better that bonvoy'd platinum, just a longer commute to the office when the world returns to normal!)